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8.8

2,682 reviews

Hotel Diana

Hotel Diana

329 Calle 5 Poniente Colonia Centro, Puebla, 72000, PB, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Restaurant

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Bar

Hotel Diana

Welcome to Hotel Diana, your chic oasis in the heart of Puebla, just a breezy 0.4mi from the lively city center! Priced from just $45 a night, this splendid 4-star retreat invites you to indulge in a unique blend of elegance and comfort. With 2,682 glowing reviews, you’ll find a community of satisfied guests returning to bask in the delightful charm that our hotel offers.

Get ready to dive into a world of relaxation and fun! Whether it’s unwinding with a luxurious massage at our on-site spa, savoring mouthwatering dishes at our restaurant accompanied by lovely city views from the terrace, or streaming your favorite shows with our complimentary Wifi, there’s something for everyone. Plus, our free parking and 24-hour front desk ensure that your stay will be as hassle-free as it is enjoyable. Families will love our kids’ meals and soundproof rooms, giving you all the peace you need to recharge after a day of exploring.

Take a leisurely stroll to experience the vibrant culture of Puebla, or simply lounge on our sun deck with a drink from the bar. With amenities like air conditioning, a private entrance, and a luxurious bathtub for a soak after a long day, you might just find yourself wanting to extend your stay. Book your escape at Hotel Diana – where every moment is a celebration of adventure and relaxation!

As your adventure begins at Hotel Diana, don’t miss the culinary delights waiting to be savored at our on-site restaurant, Restaurante #1. The family-friendly atmosphere is perfect for gathering around the table to enjoy traditional Mexican dishes that tantalize your taste buds. Treat yourself to rich flavors and vibrant presentations while soaking in picturesque views of the city from the terrace. Whether you’re sharing stories over a feast or enjoying a quiet dinner for two, every meal is an opportunity to create lasting memories.

Once you've satisfied your appetite, take a moment to unwind on our sun deck with a refreshing drink from the bar. The lively ambiance makes it an ideal spot to catch up with fellow travelers or blissfully relax and soak up some sunshine. Additionally, our hotel's commitment to quality service ensures that your every need is met, leaving you free to fully enjoy your vacation. Whether you’re indulging in a luxurious massage, exploring Puebla’s colorful streets, or simply lounging in a peaceful corner, Hotel Diana provides a harmonious blend of activity and relaxation.

And let’s not forget about the variety of accommodations we offer! With options like the spacious Junior Suite, perfect for families, to a cozy Master Suite for couples, you’ll find the perfect home base for your Puebla escapade. Each room is thoughtfully designed to ensure comfort and relaxation, so you can recharge after a day packed with adventure. So why wait? Make Hotel Diana your go-to destination for a memorable getaway where every moment is filled with joy and discovery!

Closest airports

Hermanos Serdán International Airport

13.6mi

Most popular amenities

Spa/Wellness packages

Free parking

Restaurant

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Bar

Sun deck

Massage

Tour desk

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Kids' meals

Upper floors accessible by elevator

Free toiletries

Balcony

Soundproof

Bathtub

Rooms

Deluxe King Room in Hotel Diana

Show 6 photos

Deluxe, King

1 King Size Bed

300 sqft

Private Bathroom

Private entrance

Flat-screen TV

Streaming service (like Netflix)

+

More details

Indulge in luxury in our Deluxe King Room, ideal for 2 adults and 2 children, boasting a spacious 301 sqft area. Enjoy premium comforts like air conditioning, soundproofing, and a private entrance for a restful stay.

Junior Suite with Balcony in Hotel Diana

Show 6 photos

Junior Suite, Balcony

1 King Size Bed

325 sqft

City view

Private Bathroom

Balcony

Bathtub

+

More details

Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with city views, this suite also features soundproof walls and a flat-screen TV with streaming services. The unit has 1 bed.

Double Room with Two Double Beds in Hotel Diana

Show 5 photos

Room - 2 Double/2 Queen

2 Queen Size Beds

280 sqft

Private Bathroom

Private entrance

Flat-screen TV

Streaming service (like Netflix)

x4

+

x4

More details

Relax in our spacious Twin Double Room with Two Queen size beds, ideal for accommodating 4 adults and 4 children. Enjoy a comfortable stay with amenities such as air conditioning, soundproof rooms, and free toiletries.

Deluxe King Suite in Hotel Diana

Show 5 photos

Deluxe Suite

1 Sofa Bed

1 King Size Bed

375 sqft

City view

Private Bathroom

Balcony

Bathtub

+

More details

Experience luxury in our Deluxe King Suite featuring a spacious 377 sqft room with a king-size bed and sofa bed. Enjoy a balcony, free toiletries, and a private bathroom in this smoke-free retreat for 3 adults and 3 children.

Double Room with Two Double Beds in Hotel Diana

Show 5 photos

Room - 2 Queen

2 Queen Size Beds

280 sqft

Private Bathroom

Private entrance

Flat-screen TV

Streaming service (like Netflix)

x4

+

x3

More details

Providing free toiletries, this twin room includes a private bathroom with a shower. The twin room provides air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.

Standard Queen Room in Hotel Diana

Show 4 photos

Queen Room

1 Queen Size Bed

215 sqft

Private Bathroom

Private entrance

Flat-screen TV

Streaming service (like Netflix)

x4

+

x3

More details

Featuring free toiletries, this double room includes a private bathroom with a shower. The double room features air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.

Show 5 photos

Master Suite

1 King Size Bed

More details

Show 4 photos

Junior Suite

1 King Size Bed

x5

+

x3

More details

Show 3 photos

Executive, King

1 King Size Bed

x4

+

x3

More details

Suite, 1 Bedroom

1 King Size Bed

x8

+

x5

More details

Room Selected at Check in

More details

Guest reviews

8.8

2,682 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇺🇸

Judy

8.2

January 2023

location, large room, comfortable king bed, safe, heat, roof top restaurant, elevator, large screen tv with Netflix! Lots of positives!

No handrail on four stairs leading into our room, no tabletop space on side tables next to the bed, no hangers in closet, no shelving or dresser for clothes, no electric outlet at desk for charging cell phones, very limited counter area in bathroom, awkward and unsafe entry and exit from tub/shower, no fitted sheet on mattress, no water glasses. Some minor improvements would make this a great stay!

🇬🇧

Jetaik

8.2

June 2023

comfortable, clean, great location, friendly staff, nice breakfast, spacious room

their snack menu isn’t great, overpriced and average food. the King room right next to the elevator (305) is not big and not like the King room advertised on booking.com, and you can hear the music from the bar and people in the elevator. i asked to be moved to 307 when I saw the bigger King rooms being cleaned which was almost twice the size. If you get the King room right next to the elevator, ask for a bigger room.

🇺🇸

Andrew

10

March 2023

Felt like a luxury hotel and totally worth it for the price. Very comfortable bed, hot shower with good water pressure, fast internet, plenty of space in the room. Location in the middle of the historic center. Would definitely stay again.

Received a message through Booking.com that check-in was from 3-5pm only, and after that the reservation would be cancelled, despite the fact they have a 24 hour front desk. We arrived during that window but the message seemed very strange. If you plan to arrive after 5pm, make sure to check with the hotel so they don’t cancel your reservation.

🇨🇦

Sandra

9.1

February 2024

Our stay in Hotel Diana met out expectations. The Hotel is in a beautiful colonial building that has been lovingly updated. It's in a mere 5 minute walk to the Zocala and other tourist sights.. There are an abundance of restaurants and cafes nearby. The on-site cafe serves a fantastic breakfast. The rooftop bar has an incredible view. Our room was huge, with 2 Juliette balconies looking out onto the street. Large wooden doors (probably original) blocked the noise and the cold temperatures. All staff from reception to cafe to bar, were very friendly and accommodating.

Our only complaint is that the rooms run off an open courtyard. Occasionally, the noise of other guests coming to their rooms from the courtyard would disturb our sleep. On one occasion, the music in the courtyard was extremely loud. But, with a call to the front desk, the volume was immediately lowered. Also, it should be noted that the "suite" did not have a separate room but was quite large with a desk and comfy chair.

🇺🇸

Colleen

9.1

March 2024

I stayed here because the staff was so kind and welcoming. Jerardo at the front door saw me looking in the lobby one evening and suggested I come in and have a drink on the rooftop terrace, which had amazing views. I checked in to the hotel the next day and every time I saw Jerardo for my 4-day stay, he made sure (in English) that all was going well.

You have to be ready for a little noise. My room faced the interior courtyard so I could hear people in the restaurant at breakfast-time.

🇺🇸

Dianedjd

8.2

December 2023

Excellent location right in the center and easy to walk to the zócalo, museums, restaurants, etc. Staff was fantastic and really went above and beyond to be helpful. Room was spacious with a nice bathroom.

Just a basic room for the price. No fridge, no luggage rack or closet. We had an interior room so no natural light. We chose this hotel in part because of good reviews about the WiFi, anticipating we may need to do some work during our stay, and the WiFi was strong when available but intermittent and dropped frequently.

🇺🇸

Victoria

10

August 2023

I liked pretty much everything about this hotel: from its location to the cleanliness to the quality of sleep. The hotel rooms are very quiet (we stayed 2 different days, in two different rooms, so I saw a total of 3 rooms), bright, a/c works great. Beds are large and super comfortable. Everything was in order. Staff was nice, welcoming, they kept our luggage in a luggage room until we could check in. Really, nothing to dislike.

I wish bathroom had more lights (brighter lights?). It was very dark and not enough light to apply make up on. Other than that - everything was fine.

🇬🇧

Alison

9.1

March 2024

Large bathroom and 6-foot bed. View of the cathedral from the (tiny) balcony and view of Popacatepetl from the terrace and bar. Lift. Free valet parking. Great location near the cathedral and main square. I must point out the extremely helpful and friendly staff member, Gerardo, who spoke excellent English and was a great asset to us.

More coat hangars would have been useful especially as I forgot to bring any myself.

🇺🇸

Alex

8.2

August 2022

Great location, close to Zocalo and places around it. The view of the cathedral from the terrace is as good as one can expect from the pictures and distance. Attentive waiting staff although no communication in English, which was a bit surprising given that I expect most of the clientele to be tourist, but possibly internal country tourism. Will return.

Pillows were not comfortable and towels could be better. Morning music at the dining hall downstairs may be a bit early for some after night on the town. Some English as part of staff skills or training would be nice. Overall good impression for the money.

🇺🇸

Nathalee

8.2

December 2023

It’s very central and the area seems safe.

The listing states it has its own living room and a bath and shower. It was just a regular room, the bathroom was a bath with a shower not separate and the tub couldn’t be filled. The TV doesn’t have much signal. It also stated it had sound proof walls but you could hear absolutely everything both outside and inside the hotel including the elevator which is very noisy.

Points of Interest Around Hotel Diana

Attractions

Templo de Santo Domingo (Santo Domingo Church)

0.3mi

Estrella de Puebla

2.1mi

Puebla Cathedral (Catedral de Puebla)

3.2mi

Rosary Chapel (Capilla del Rosario)

3.6mi

San Pedro Cholula

6.6mi

Africam Safari

8.5mi

Kabah

9.8mi

Iztaccihuatl

29.2mi

Restaurants

Restaurante #1

Cuisines

  • Mexican

Ambiances

  • Family Friendly

Amenities of Hotel Diana

Spa/Wellness packages

Free parking

Restaurant

Free wifi

Room service

Streaming service (like Netflix)

Air conditioning

Bar

Sun deck

Massage

Tour desk

Private entrance

Terrace

Soundproof rooms

24-hour front desk

Non-smoking rooms

Elevator

Kids' meals

Upper floors accessible by elevator

Free toiletries

Balcony

Soundproof

Bathtub

Stay rules - Hotel Diana

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property