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+1-833-728-20412,682 reviews
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$45329 Calle 5 Poniente Colonia Centro, Puebla, 72000, PB, Mexico
Reservations:
+1-833-728-20412,682 reviews
1/82
Spa/Wellness packages
Free parking
Restaurant
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Welcome to Hotel Diana, your chic oasis in the heart of Puebla, just a breezy 0.4mi from the lively city center! Priced from just $45 a night, this splendid 4-star retreat invites you to indulge in a unique blend of elegance and comfort. With 2,682 glowing reviews, you’ll find a community of satisfied guests returning to bask in the delightful charm that our hotel offers.
Get ready to dive into a world of relaxation and fun! Whether it’s unwinding with a luxurious massage at our on-site spa, savoring mouthwatering dishes at our restaurant accompanied by lovely city views from the terrace, or streaming your favorite shows with our complimentary Wifi, there’s something for everyone. Plus, our free parking and 24-hour front desk ensure that your stay will be as hassle-free as it is enjoyable. Families will love our kids’ meals and soundproof rooms, giving you all the peace you need to recharge after a day of exploring.
Take a leisurely stroll to experience the vibrant culture of Puebla, or simply lounge on our sun deck with a drink from the bar. With amenities like air conditioning, a private entrance, and a luxurious bathtub for a soak after a long day, you might just find yourself wanting to extend your stay. Book your escape at Hotel Diana – where every moment is a celebration of adventure and relaxation!
As your adventure begins at Hotel Diana, don’t miss the culinary delights waiting to be savored at our on-site restaurant, Restaurante #1. The family-friendly atmosphere is perfect for gathering around the table to enjoy traditional Mexican dishes that tantalize your taste buds. Treat yourself to rich flavors and vibrant presentations while soaking in picturesque views of the city from the terrace. Whether you’re sharing stories over a feast or enjoying a quiet dinner for two, every meal is an opportunity to create lasting memories.
Once you've satisfied your appetite, take a moment to unwind on our sun deck with a refreshing drink from the bar. The lively ambiance makes it an ideal spot to catch up with fellow travelers or blissfully relax and soak up some sunshine. Additionally, our hotel's commitment to quality service ensures that your every need is met, leaving you free to fully enjoy your vacation. Whether you’re indulging in a luxurious massage, exploring Puebla’s colorful streets, or simply lounging in a peaceful corner, Hotel Diana provides a harmonious blend of activity and relaxation.
And let’s not forget about the variety of accommodations we offer! With options like the spacious Junior Suite, perfect for families, to a cozy Master Suite for couples, you’ll find the perfect home base for your Puebla escapade. Each room is thoughtfully designed to ensure comfort and relaxation, so you can recharge after a day packed with adventure. So why wait? Make Hotel Diana your go-to destination for a memorable getaway where every moment is filled with joy and discovery!
Closest airports
Hermanos Serdán International Airport
13.6miSpa/Wellness packages
Free parking
Restaurant
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Massage
Tour desk
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Kids' meals
Upper floors accessible by elevator
Free toiletries
Balcony
Soundproof
Bathtub
Show 6 photos
Deluxe, King
1 King Size Bed
300 sqft
Private Bathroom
Private entrance
Flat-screen TV
Streaming service (like Netflix)
+
More details
Indulge in luxury in our Deluxe King Room, ideal for 2 adults and 2 children, boasting a spacious 301 sqft area. Enjoy premium comforts like air conditioning, soundproofing, and a private entrance for a restful stay.
Show 6 photos
Junior Suite, Balcony
1 King Size Bed
325 sqft
City view
Private Bathroom
Balcony
Bathtub
+
More details
Boasting a private entrance, this air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. Featuring a balcony with city views, this suite also features soundproof walls and a flat-screen TV with streaming services. The unit has 1 bed.
Show 5 photos
Room - 2 Double/2 Queen
2 Queen Size Beds
280 sqft
Private Bathroom
Private entrance
Flat-screen TV
Streaming service (like Netflix)
x4
+
x4
More details
Relax in our spacious Twin Double Room with Two Queen size beds, ideal for accommodating 4 adults and 4 children. Enjoy a comfortable stay with amenities such as air conditioning, soundproof rooms, and free toiletries.
Show 5 photos
Deluxe Suite
1 Sofa Bed
1 King Size Bed
375 sqft
City view
Private Bathroom
Balcony
Bathtub
+
More details
Experience luxury in our Deluxe King Suite featuring a spacious 377 sqft room with a king-size bed and sofa bed. Enjoy a balcony, free toiletries, and a private bathroom in this smoke-free retreat for 3 adults and 3 children.
Show 5 photos
Room - 2 Queen
2 Queen Size Beds
280 sqft
Private Bathroom
Private entrance
Flat-screen TV
Streaming service (like Netflix)
x4
+
x3
More details
Providing free toiletries, this twin room includes a private bathroom with a shower. The twin room provides air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with streaming services. The unit offers 2 beds.
Show 4 photos
Queen Room
1 Queen Size Bed
215 sqft
Private Bathroom
Private entrance
Flat-screen TV
Streaming service (like Netflix)
x4
+
x3
More details
Featuring free toiletries, this double room includes a private bathroom with a shower. The double room features air conditioning, a private entrance, soundproof walls, a wardrobe, as well as a flat-screen TV with streaming services. The unit has 1 bed.
Double Room
1 Double Bed
More details
Suite, 1 Bedroom
1 King Size Bed
x8
+
x5
More details
Executive, King
1 King Size Bed
x4
+
x3
More details
Master Suite
1 King Size Bed
More details
Junior Suite
1 King Size Bed
x5
+
x3
More details
Room Selected at Check in
More details
8.8
2,682 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Featured reviews:
🇺🇸
Judy
8.2
January 2023
location, large room, comfortable king bed, safe, heat, roof top restaurant, elevator, large screen tv with Netflix! Lots of positives!
No handrail on four stairs leading into our room, no tabletop space on side tables next to the bed, no hangers in closet, no shelving or dresser for clothes, no electric outlet at desk for charging cell phones, very limited counter area in bathroom, awkward and unsafe entry and exit from tub/shower, no fitted sheet on mattress, no water glasses. Some minor improvements would make this a great stay!
🇬🇧
Jetaik
8.2
June 2023
comfortable, clean, great location, friendly staff, nice breakfast, spacious room
their snack menu isn’t great, overpriced and average food. the King room right next to the elevator (305) is not big and not like the King room advertised on booking.com, and you can hear the music from the bar and people in the elevator. i asked to be moved to 307 when I saw the bigger King rooms being cleaned which was almost twice the size. If you get the King room right next to the elevator, ask for a bigger room.
🇺🇸
Andrew
10
March 2023
Felt like a luxury hotel and totally worth it for the price. Very comfortable bed, hot shower with good water pressure, fast internet, plenty of space in the room. Location in the middle of the historic center. Would definitely stay again.
Received a message through Booking.com that check-in was from 3-5pm only, and after that the reservation would be cancelled, despite the fact they have a 24 hour front desk. We arrived during that window but the message seemed very strange. If you plan to arrive after 5pm, make sure to check with the hotel so they don’t cancel your reservation.
🇨🇦
Sandra
9.1
February 2024
Our stay in Hotel Diana met out expectations. The Hotel is in a beautiful colonial building that has been lovingly updated. It's in a mere 5 minute walk to the Zocala and other tourist sights.. There are an abundance of restaurants and cafes nearby. The on-site cafe serves a fantastic breakfast. The rooftop bar has an incredible view. Our room was huge, with 2 Juliette balconies looking out onto the street. Large wooden doors (probably original) blocked the noise and the cold temperatures. All staff from reception to cafe to bar, were very friendly and accommodating.
Our only complaint is that the rooms run off an open courtyard. Occasionally, the noise of other guests coming to their rooms from the courtyard would disturb our sleep. On one occasion, the music in the courtyard was extremely loud. But, with a call to the front desk, the volume was immediately lowered. Also, it should be noted that the "suite" did not have a separate room but was quite large with a desk and comfy chair.
🇺🇸
Colleen
9.1
March 2024
I stayed here because the staff was so kind and welcoming. Jerardo at the front door saw me looking in the lobby one evening and suggested I come in and have a drink on the rooftop terrace, which had amazing views. I checked in to the hotel the next day and every time I saw Jerardo for my 4-day stay, he made sure (in English) that all was going well.
You have to be ready for a little noise. My room faced the interior courtyard so I could hear people in the restaurant at breakfast-time.
🇺🇸
Dianedjd
8.2
December 2023
Excellent location right in the center and easy to walk to the zócalo, museums, restaurants, etc. Staff was fantastic and really went above and beyond to be helpful. Room was spacious with a nice bathroom.
Just a basic room for the price. No fridge, no luggage rack or closet. We had an interior room so no natural light. We chose this hotel in part because of good reviews about the WiFi, anticipating we may need to do some work during our stay, and the WiFi was strong when available but intermittent and dropped frequently.
🇺🇸
Victoria
10
August 2023
I liked pretty much everything about this hotel: from its location to the cleanliness to the quality of sleep. The hotel rooms are very quiet (we stayed 2 different days, in two different rooms, so I saw a total of 3 rooms), bright, a/c works great. Beds are large and super comfortable. Everything was in order. Staff was nice, welcoming, they kept our luggage in a luggage room until we could check in. Really, nothing to dislike.
I wish bathroom had more lights (brighter lights?). It was very dark and not enough light to apply make up on. Other than that - everything was fine.
🇬🇧
Alison
9.1
March 2024
Large bathroom and 6-foot bed. View of the cathedral from the (tiny) balcony and view of Popacatepetl from the terrace and bar. Lift. Free valet parking. Great location near the cathedral and main square. I must point out the extremely helpful and friendly staff member, Gerardo, who spoke excellent English and was a great asset to us.
More coat hangars would have been useful especially as I forgot to bring any myself.
🇺🇸
Alex
8.2
August 2022
Great location, close to Zocalo and places around it. The view of the cathedral from the terrace is as good as one can expect from the pictures and distance. Attentive waiting staff although no communication in English, which was a bit surprising given that I expect most of the clientele to be tourist, but possibly internal country tourism. Will return.
Pillows were not comfortable and towels could be better. Morning music at the dining hall downstairs may be a bit early for some after night on the town. Some English as part of staff skills or training would be nice. Overall good impression for the money.
🇺🇸
Nathalee
8.2
December 2023
It’s very central and the area seems safe.
The listing states it has its own living room and a bath and shower. It was just a regular room, the bathroom was a bath with a shower not separate and the tub couldn’t be filled. The TV doesn’t have much signal. It also stated it had sound proof walls but you could hear absolutely everything both outside and inside the hotel including the elevator which is very noisy.
Attractions
Templo de Santo Domingo (Santo Domingo Church)
0.3miEstrella de Puebla
2.1miPuebla Cathedral (Catedral de Puebla)
3.2miRosary Chapel (Capilla del Rosario)
3.6miSan Pedro Cholula
6.6miAfricam Safari
8.5miKabah
9.8miIztaccihuatl
29.2miAttractions
Templo de Santo Domingo (Santo Domingo Church)
0.3miEstrella de Puebla
2.1miPuebla Cathedral (Catedral de Puebla)
3.2miRosary Chapel (Capilla del Rosario)
3.6miSan Pedro Cholula
6.6miAfricam Safari
8.5miKabah
9.8miIztaccihuatl
29.2miAirports
Hermanos Serdán International Airport
13.6miRestaurante #1
Cuisines
Ambiances
Spa/Wellness packages
Free parking
Restaurant
Free wifi
Room service
Streaming service (like Netflix)
Air conditioning
Bar
Sun deck
Massage
Tour desk
Private entrance
Terrace
Soundproof rooms
24-hour front desk
Non-smoking rooms
Elevator
Kids' meals
Upper floors accessible by elevator
Free toiletries
Balcony
Soundproof
Bathtub
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub
Bathtub or shower
Free toiletries
Private Bathroom
Shower
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Laundry
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Fruit
Kids' meals
Packed lunches
Restaurant
Snack bar
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Private check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Private entrance
Room service
Smoke-free property
Soundproof
Soundproof rooms
Internet
Free wifi
Living Area
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Streaming service (like Netflix)
Telephone
TV
Video
Outdoors
Balcony
Sun deck
Terrace
Parking
Free parking
Physical distancing
Cashless payment available
Contactless check-in/out
Room Amenities
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key card access
Safe
Security alarm
Smoke alarms
Safety features
Access to healthcare professionals
First aid kits available
Services
Wake-up service
Spa
Back massage
Couples' massage
Foot massage
Full-body massage
Hand massage
Head massage
Massage
Neck massage
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Transportation
Car rental
View
City view
Pets are not allowed.
WiFi is available in all areas and is free of charge.
The minimum age for check-in is 18
Come and go whenever you want
Free public parking is available at a location nearby (reservation is not possible).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Visa,
Mastercard,
Cash only
This property accepts cash.
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