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7.7

291 reviews

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Carretera A Punta Sam Sm006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Isla Mujeres, 77400, QR, Mexico

Reservations:

+1-833-728-2041

Choose dates to view prices

Private pool

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Welcome to the Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort! This 5-star resort is located in the vibrant city of Cancún, Mexico, just 4.8mi away from the city center. Situated on Carretera a Punta Sam, this beachfront property offers breathtaking views and a convenient location for travelers looking to explore Quintana Roo.

With 291 reviews and a starting price of $302, this resort is a popular choice among guests. The Planet Hollywood Cancun offers an array of amenities to ensure a luxurious and memorable stay. Guests can enjoy a private pool, outdoor swimming pool, kids' pool, and beach access for ultimate relaxation. The resort also offers free WiFi, a 24-hour front desk, fitness center, and a variety of dining options including a bar and restaurant.

Other amenities at the Planet Hollywood Cancun include a convenience store, car rental service, family rooms, and a beauty salon. Guests can indulge in spa services, fitness classes, entertainment, and tour arrangements. The resort also provides daily housekeeping, a TV, coffee machine, minibar, and a safe in each room for added convenience and comfort.

Get ready for a star-studded vacation at the Planet Hollywood Cancun, where the ultimate all-inclusive experience awaits you.

When it comes to relaxation and fun in the sun, the Planet Hollywood Cancun has got you covered with its impressive pool options. Whether you prefer breathtaking views or a splash of family-friendly fun, this resort has it all. There are four outdoor pools available for you to choose from, each offering a unique experience. Pool 1 features stunning views, perfect for those looking to soak up the sun in style. Pool 2 is exclusively for kids, ensuring that they have a safe and enjoyable time. Pool 3, like Pool 1, offers beautiful views, allowing you to unwind in a picturesque setting. Lastly, Pool 4 also provides scenic views, creating a tranquil atmosphere for your relaxation needs. No matter which pool you choose, you're guaranteed to have a memorable time under the warm Cancun sun.

With an array of restaurants on-site, the Planet Hollywood Cancun is a culinary paradise for food lovers. Indulge in an international feast at the So Cal Gourmet Emporium or savor mouthwatering American cuisine at Guy's Burger Joint. If you're in the mood for a juicy steak, head to the Sunset Strip Steakhouse & Grill, or treat your taste buds to delectable sushi at East Sushi & Teppanyaki Bar. Craving Italian? Gusto Italian Trattoria is the place to go, while La Cocina Mexican Cuisine offers authentic Mexican dishes for a true flavor explosion. For a more casual experience, Overtime Sports Bar provides classic American fare, while Sutra Indian Restaurant & Hookah Lounge offers a taste of India. And if you're looking to enjoy a meal by the beach, The Shores Beach Club & Restaurant is the perfect spot. For an elevated dining experience, 6th Sense - Chef's Table ($), serves up a modern menu that is sure to impress. With such a variety of culinary options, you'll never run out of delicious choices during your stay.

At the Planet Hollywood Cancun, you have the freedom to choose the payment method that suits you best. Cash is accepted, but for added convenience, you can also use major credit cards such as Mastercard, Visa, and American Express. Whether you prefer to pay with cash or card, this resort makes it easy for you to settle your expenses so you can focus on enjoying your star-studded vacation. So pack your bags, grab some cash or your favorite credit card, and get ready to experience luxury, relaxation, and adventure at the Planet Hollywood Cancun.

Closest airports

Cancún International Airport

14.3mi

Cozumel International Airport

50.2mi

Most popular amenities

Private pool

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Beach

Air conditioning

Bar

Massage

Tour desk

Parking On Site

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Kids' meals

Garden

View

Bathtub

Balcony

Rooms

Entourage Suite in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 9 photos

Entourage Suite

1 King Size Bed

1 Sofa Bed

700 sqft

Private Bathroom

Balcony

Bathtub

View

x3

+

More details

Indulge in luxury and comfort in our spacious Entourage Suite, boasting 700 sqft of pure relaxation. With stunning views from the balcony, a private terrace, and a bathtub for ultimate rejuvenation, this suite is perfect for 3 adults and 1 child looking for an exquisite getaway. Plus, enjoy convenient amenities like a minibar, flat-screen TV, and air conditioning for a truly memorable stay.

Junior Suite in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 9 photos

Junior Suite

1 King Size Bed

1 Sofa Bed

1 Sofa Bed

2 Queen Size Beds

605 sqft

Private Bathroom

Balcony

Bathtub

View

x4

+

More details

Welcome to our spacious Junior Suite, offering an impressive 603 sqft of luxurious comfort. With room to accommodate 4 adults and 1 child, you can relax in style with a King size bed, 2 Sofa Beds, and 2 Queen size beds. Enjoy the breathtaking view from your private balcony or terrace, unwind in the bathtub, and take advantage of the minibar and flat-screen TV for the ultimate stay.

STAR Class Directors Suite One Bedroom Swim Out in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 15 photos

Class Director Suite, 1 Bedroom

1 Sofa Bed

1 King Size Bed

1215 sqft

Private pool

Private Bathroom

Balcony

Bathtub

x3

+

More details

Indulge in luxury and tranquility in our STAR Class Directors Suite, featuring a private pool, spacious balcony with stunning views, and a plush king size bed. With ample room for 3 adults and 1 child, this suite is the epitome of comfort and relaxation.

STAR Class Junior Suite in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 11 photos

Class Junior Suite

1 Sofa Bed

2 Queen Size Beds

605 sqft

Private Bathroom

Balcony

Bathtub

View

x4

+

More details

Indulge in luxury and relaxation in our STAR Class Junior Suite Swim Out. Immerse yourself in your own private pool, relax on the balcony or terrace, and experience ultimate comfort with a king-sized bed and two queen-sized beds, making it perfect for 4 adults and 1 child.

STAR Class Producers Two Bedroom Suite Swim Out in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 12 photos

Class Producers Suite, 2 Bedroom

1 Sofa Bed

1 King Size Bed

2 Queen Size Beds

3605 sqft

Private pool

Private Bathroom

Balcony

Bathtub

x6

+

More details

Welcome to our luxurious STAR Class Producers Two Bedroom Suite Swim Out! With its spacious 3606 sqft size and the ability to accommodate 6 adults and 1 child, this suite offers a private pool, stunning views, and access to a wide range of amenities including a minibar, coffee machine, and flat-screen TV.

Directors Suite One Bedroom in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 18 photos

Director Suite, 1 Bedroom

1 Sofa Bed

1 King Size Bed

1215 sqft

Private Bathroom

Balcony

Bathtub

View

x3

+

More details

Welcome to our luxurious Directors Suite One Bedroom, where you can experience spacious comfort in this 1216 sqft suite. With a private balcony overlooking stunning views, a relaxing bathtub, and a comfortable king-size bed, this suite is perfect for a family getaway or an indulgent retreat for couples.

STAR Class Junior Suite Ocean View in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 7 photos

Class Junior Suite, Ocean View

1 Sofa Bed

2 Queen Size Beds

605 sqft

Private Bathroom

Balcony

Bathtub

View

x4

+

More details

Stay in our luxurious STAR Class Junior Suite Ocean View, featuring a spacious 603 sqft room with stunning ocean views, a private balcony, a relaxing bathtub, and comfortable accommodation for up to 4 adults and 1 child. Enjoy the amenities of a minibar, flat-screen TV, and air conditioning, making your stay truly unforgettable.

STAR Class Entourage Suite in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 9 photos

Class Entourage Suite

1 King Size Bed

1 Sofa Bed

690 sqft

Private Bathroom

Balcony

Bathtub

View

x3

+

More details

Welcome to the STAR Class Entourage Suite, a spacious and luxurious double room that boasts 689 sqft of pure comfort. With stunning views from your private balcony, a soothing bathtub, and top-notch amenities like a minibar and flat-screen TV, this suite is perfect for couples or families looking to indulge in a memorable vacation.

STAR Class Producers Three Bedroom Suite  in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 9 photos

Class Producers Suite, 3 Bedroom

2 King Size Beds

1 Sofa Bed

2 Queen Size Beds

4175 sqft

Private Bathroom

Balcony

Bathtub

View

x10

+

More details

Indulge in luxury in our STAR Class Producers Three Bedroom Suite, a spacious 4176 sqft suite with stunning views from the balcony and terrace. With 2 king size beds, 2 queen size beds, and a sofa bed, this suite comfortably accommodates up to 10 adults and 1 child.

Junior Suite Ocean View in Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Show 8 photos

Junior Suite, Ocean View

2 Queen Size Beds

1 Sofa Bed

605 sqft

x4

+

More details

Class Director Suite, 2 Bedroom

More details

Luxury Junior Suite

More details

Guest reviews

7.7

291 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇺🇸

Richard

8.2

December 2022

The swim out room was great and daily room service was excellent. Exceeded expectations! Excellent bar staff service.

Extra charges for everything! Surf rider, trampoline, arcade games. LACK OF DINNER RESERVATIONS! To much hassle for excursions and wine sales! Lack of seating for nightly shows. Small restaurants with minimal seating

🇺🇸

Tuccoa

8.2

June 2023

the food was horrible. service was poor.

🇺🇸

Monica

9.1

June 2021

We LOVED the tiki bar at the beach on the pool bar/lazy river side by buildings 29-31. Enrique was AMAZING!!!! Carmen, Javier & Irving were also very wonderful. The entertainment was also very good. The staff was very nice as well!

The pathways around the vicinity need to be sanded down or something that any foot/shoe/sandal can grip to that will cause no slipping. My fiance slipped & fell a couple of times & we have seen one of your workers fall. I know it was mostly raining during that time, but still coming from the pool & walking on those are just as bad. Something should be done to avoid any possible lawsuits by the wrong person.

🇺🇸

Victor

8.2

May 2022

The staff was very pleasant and went above and beyond to satisfy your every need.

Honestly the food wasn’t that appetizing nor was the alcohol.

🇺🇸

Anonymous

8.2

September 2022

Beside the beach, the several pools and cabanas, kids Jurassic themed pool, lazy river, flow rider, arcade and trampoline, daily animations/shows, various restaurants: So-Cal, Guy's Burger, Italian Gusto, beach bbq ...

Extra fee for arcade, trampoline and flow rider. There should be some kind of courtesy card for it. Mosquitoes are vampire-like mostly right at dusk. The star class wrist band do not give much benefit if you get it as an additional package at check-in. Lounge 21 breakfast is very limited. I wish I could have been advised not do the upgrade. Was not worth the $45/day per person. Staff should be trained to greet guests when passing by, a simple gesture to salute or a smile goes a long way. Most of the time I would have to greet first to have staff salute.

🇬🇧

G

9.1

January 2023

Everything from the food (across the restaurants) to the pools, beach, fitness and wellness spa was great. The best thing was the service. Shout out to Carlos who was waiting on us at the kids pool and the main pool (sorry didn’t get a chance to say goodbye like promised!) & Nacho our ‘butler’. Great guys and very helpful!

Room wasn’t cleaned to a high standard all the time and noisy neighbours. Other than that no issues.

🇺🇸

Tasha

9.1

August 2021

The staff had great customer service. The amenities were awesome. The spa staff were excellent.

Long wait for check in. We were also not given the room we requested.

🇺🇸

Dawn

10

May 2021

First let me say you can’t always believe what you read! I was a skeptical after reading a lot of the reviews, from talking about the food, to the yellow water! This place was fabulous!!! They greeted us from beginning to end, everyone was great! The food was really good, I do wish it was more authentic Mexican food, but still really good! The employees were fabulous, Josie, Jorge, Fernando, and many many others!

The only 2 things I wish we had, were more wash clothes, they only would give us 1 or 2, so make sure you bring your own, and they don’t provide an iron, they have a steamer instead 🥺

🇺🇸

Tiffany

8.2

November 2022

All-Inclusive, Great beach, plenty of umbrellas and seats. The staff was super friendly I'd recommend the star package. You get preferred everything! Top-shelf drinks, reservations made for you, and personal assistant throughout the entire stay. BEAUTIFUL resort.

AC was not great in our room, but was taken care of the following morning. Food was 6/7 out of 10.

🇨🇦

Omar

8.2

August 2023

the staff, cleanliness, and the food

there is line up for everything e.g. line up to get into cafeteria line up to get into a restaurant line up to get a drink from a bar because there no enough bars ,restaurants nor cafeterias

Points of Interest Around Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Attractions

Playa Norte (North Beach)

3.9mi

Palapas Park (Parque Las Palapas)

4.9mi

Kin Ha Water Park (Balneario Kin Ha)

5.5mi

Jolly Roger Pirate Ship

6.2mi

Cenote Nohoch Nah Chich

6.2mi

Cancun Scenic Tower (Torre Escénica)

6.2mi

Isla Mujeres

6.2mi

Mandala Cancun Nightclub

7.8mi

La Isla Shopping Village

8.8mi

Cancun Hotel Zone (Avenida Kukulkan)

9.3mi

Ventura Park

14.4mi

Xoximilco Cancun

16.7mi

Contoy Island (Isla Contoy)

18.4mi

Puerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)

27.1mi

Selvatica

30.3mi

Restaurants

So Cal Gourmet Emporium

Cuisines

  • International

Ambiances

  • Family Friendly
  • Modern

Guy s! Burger Joint

Cuisines

  • American

Ambiances

  • Family Friendly
  • Modern

Sunset Strip Steakhouse & Grill

Cuisines

  • Steakhouse

Ambiances

  • Family Friendly
  • Modern

East Sushi & Teppanyaki Bar

Cuisines

  • Sushi

Ambiances

  • Family Friendly
  • Modern

Gusto Italian Trattoria

Cuisines

  • Italian

Ambiances

  • Family Friendly
  • Modern

La Cocina Mexican Cuisine

Cuisines

  • Mexican

Ambiances

  • Family Friendly
  • Modern

Overtime Sports Bar

Cuisines

  • American

Ambiances

  • Family Friendly
  • Modern

Sutra Indian Restaurant & Hookah Lounge

Cuisines

  • Indian

Ambiances

  • Family Friendly
  • Modern

The Shores Beach Club & Restaurant

Ambiances

  • Family Friendly
  • Modern

6th Sense - Chef´s Table ($)

Ambiances

  • Modern

Pools

Location

  • Outdoor

Features

  • With view

Availability

  • All season

Location

  • Outdoor

Features

  • With view

Age restrictions

  • Kids only

Availability

  • All season

Amenities of Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

Private pool

Kids' club

Restaurant

Beachfront

Outdoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Room service

Fitness center

Beach

Air conditioning

Bar

Massage

Tour desk

Parking On Site

Terrace

Personal trainer

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Kids' meals

Garden

View

Bathtub

Balcony

Stay rules - Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort

What's the check-in and check-out schedule at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, guests are welcome to check in any time between 03:00 PM and 11:00 PM, but should be aware that check-out is by 12:00 PM.

Can guests park for free at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Yes, there is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. The parking is free, private, and located on-site. No parking reservation is required.

What's the nightly rate at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Starting rates at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort begin from $302. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.

What types of rooms does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer?

The hotel offers a variety of room types including suites and doubles. All rooms are non-smoking and have different occupancy capacities ranging from 3 adults and 1 child to 10 adults and 1 child. Bed sizes vary between King and Queen, and some rooms also have sofa beds. Room sizes range from 603 sqft to 4176 sqft.

What activities does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer?

Guests at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort can spend their time enjoying the various leisure amenities offered. They can relax by the private pool or the outdoor swimming pool with a stunning view. Children can have fun at the kids' pool while adults can visit the spa for a full-body massage or other treatments. Fitness enthusiasts can take advantage of the fitness center, personal trainer, and fitness classes available.

When it comes to dining, guests have a wide range of options. There are restaurants on site offering a variety of cuisines such as international, American, steakhouse, sushi, Italian, Mexican, Indian, and more. There are also a bar and a sports bar available for guests to enjoy.

Overall, guests have plenty of options to keep themselves entertained and have a memorable stay at the hotel.

Can guests use a pool at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

The hotel has four pools available for guests. All four pools are outdoors and open all year round. Pool 2 has age restrictions and is designated for kids only, while all other pools do not mention any age restrictions. Additionally, all pools have a view.

Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have on-site restaurants?

The Planet Hollywood Cancun hotel offers a variety of on-site restaurants, including So Cal Gourmet Emporium, Guy's! Burger Joint, Sunset Strip Steakhouse & Grill, East Sushi & Teppanyaki Bar, Gusto Italian Trattoria, La Cocina Mexican Cuisine, Overtime Sports Bar, Sutra Indian Restaurant & Hookah Lounge, The Shores Beach Club & Restaurant, and 6th Sense - Chef's Table ($).

Can I use my credit card at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?

Yes, you can use your credit card at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. They accept Mastercard, Visa, and American Express, as well as cash. So you have the flexibility to choose your preferred payment method.