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$302Carretera A Punta Sam Sm006 Mza 002 Lote 07-08, Zona Costera Zona Continental, Isla Mujeres, 77400, QR, Mexico
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1/299
Private pool
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Welcome to the Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort! This 5-star resort is located in the vibrant city of Cancún, Mexico, just 4.8mi away from the city center. Situated on Carretera a Punta Sam, this beachfront property offers breathtaking views and a convenient location for travelers looking to explore Quintana Roo.
With 291 reviews and a starting price of $302, this resort is a popular choice among guests. The Planet Hollywood Cancun offers an array of amenities to ensure a luxurious and memorable stay. Guests can enjoy a private pool, outdoor swimming pool, kids' pool, and beach access for ultimate relaxation. The resort also offers free WiFi, a 24-hour front desk, fitness center, and a variety of dining options including a bar and restaurant.
Other amenities at the Planet Hollywood Cancun include a convenience store, car rental service, family rooms, and a beauty salon. Guests can indulge in spa services, fitness classes, entertainment, and tour arrangements. The resort also provides daily housekeeping, a TV, coffee machine, minibar, and a safe in each room for added convenience and comfort.
Get ready for a star-studded vacation at the Planet Hollywood Cancun, where the ultimate all-inclusive experience awaits you.
When it comes to relaxation and fun in the sun, the Planet Hollywood Cancun has got you covered with its impressive pool options. Whether you prefer breathtaking views or a splash of family-friendly fun, this resort has it all. There are four outdoor pools available for you to choose from, each offering a unique experience. Pool 1 features stunning views, perfect for those looking to soak up the sun in style. Pool 2 is exclusively for kids, ensuring that they have a safe and enjoyable time. Pool 3, like Pool 1, offers beautiful views, allowing you to unwind in a picturesque setting. Lastly, Pool 4 also provides scenic views, creating a tranquil atmosphere for your relaxation needs. No matter which pool you choose, you're guaranteed to have a memorable time under the warm Cancun sun.
With an array of restaurants on-site, the Planet Hollywood Cancun is a culinary paradise for food lovers. Indulge in an international feast at the So Cal Gourmet Emporium or savor mouthwatering American cuisine at Guy's Burger Joint. If you're in the mood for a juicy steak, head to the Sunset Strip Steakhouse & Grill, or treat your taste buds to delectable sushi at East Sushi & Teppanyaki Bar. Craving Italian? Gusto Italian Trattoria is the place to go, while La Cocina Mexican Cuisine offers authentic Mexican dishes for a true flavor explosion. For a more casual experience, Overtime Sports Bar provides classic American fare, while Sutra Indian Restaurant & Hookah Lounge offers a taste of India. And if you're looking to enjoy a meal by the beach, The Shores Beach Club & Restaurant is the perfect spot. For an elevated dining experience, 6th Sense - Chef's Table ($), serves up a modern menu that is sure to impress. With such a variety of culinary options, you'll never run out of delicious choices during your stay.
At the Planet Hollywood Cancun, you have the freedom to choose the payment method that suits you best. Cash is accepted, but for added convenience, you can also use major credit cards such as Mastercard, Visa, and American Express. Whether you prefer to pay with cash or card, this resort makes it easy for you to settle your expenses so you can focus on enjoying your star-studded vacation. So pack your bags, grab some cash or your favorite credit card, and get ready to experience luxury, relaxation, and adventure at the Planet Hollywood Cancun.
Closest airports
Cancún International Airport
14.3miCozumel International Airport
50.2miPrivate pool
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Bar
Massage
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Kids' meals
Garden
View
Bathtub
Balcony
Show 9 photos
Entourage Suite
1 King Size Bed
1 Sofa Bed
700 sqft
Private Bathroom
Balcony
Bathtub
View
x3
+
More details
Indulge in luxury and comfort in our spacious Entourage Suite, boasting 700 sqft of pure relaxation. With stunning views from the balcony, a private terrace, and a bathtub for ultimate rejuvenation, this suite is perfect for 3 adults and 1 child looking for an exquisite getaway. Plus, enjoy convenient amenities like a minibar, flat-screen TV, and air conditioning for a truly memorable stay.
Show 9 photos
Junior Suite
1 King Size Bed
1 Sofa Bed
1 Sofa Bed
2 Queen Size Beds
605 sqft
Private Bathroom
Balcony
Bathtub
View
x4
+
More details
Welcome to our spacious Junior Suite, offering an impressive 603 sqft of luxurious comfort. With room to accommodate 4 adults and 1 child, you can relax in style with a King size bed, 2 Sofa Beds, and 2 Queen size beds. Enjoy the breathtaking view from your private balcony or terrace, unwind in the bathtub, and take advantage of the minibar and flat-screen TV for the ultimate stay.
Show 15 photos
Class Director Suite, 1 Bedroom
1 Sofa Bed
1 King Size Bed
1215 sqft
Private pool
Private Bathroom
Balcony
Bathtub
x3
+
More details
Indulge in luxury and tranquility in our STAR Class Directors Suite, featuring a private pool, spacious balcony with stunning views, and a plush king size bed. With ample room for 3 adults and 1 child, this suite is the epitome of comfort and relaxation.
Show 11 photos
Class Junior Suite
1 Sofa Bed
2 Queen Size Beds
605 sqft
Private Bathroom
Balcony
Bathtub
View
x4
+
More details
Indulge in luxury and relaxation in our STAR Class Junior Suite Swim Out. Immerse yourself in your own private pool, relax on the balcony or terrace, and experience ultimate comfort with a king-sized bed and two queen-sized beds, making it perfect for 4 adults and 1 child.
Show 12 photos
Class Producers Suite, 2 Bedroom
1 Sofa Bed
1 King Size Bed
2 Queen Size Beds
3605 sqft
Private pool
Private Bathroom
Balcony
Bathtub
x6
+
More details
Welcome to our luxurious STAR Class Producers Two Bedroom Suite Swim Out! With its spacious 3606 sqft size and the ability to accommodate 6 adults and 1 child, this suite offers a private pool, stunning views, and access to a wide range of amenities including a minibar, coffee machine, and flat-screen TV.
Show 18 photos
Director Suite, 1 Bedroom
1 Sofa Bed
1 King Size Bed
1215 sqft
Private Bathroom
Balcony
Bathtub
View
x3
+
More details
Welcome to our luxurious Directors Suite One Bedroom, where you can experience spacious comfort in this 1216 sqft suite. With a private balcony overlooking stunning views, a relaxing bathtub, and a comfortable king-size bed, this suite is perfect for a family getaway or an indulgent retreat for couples.
Show 7 photos
Class Junior Suite, Ocean View
1 Sofa Bed
2 Queen Size Beds
605 sqft
Private Bathroom
Balcony
Bathtub
View
x4
+
More details
Stay in our luxurious STAR Class Junior Suite Ocean View, featuring a spacious 603 sqft room with stunning ocean views, a private balcony, a relaxing bathtub, and comfortable accommodation for up to 4 adults and 1 child. Enjoy the amenities of a minibar, flat-screen TV, and air conditioning, making your stay truly unforgettable.
Show 9 photos
Class Entourage Suite
1 King Size Bed
1 Sofa Bed
690 sqft
Private Bathroom
Balcony
Bathtub
View
x3
+
More details
Welcome to the STAR Class Entourage Suite, a spacious and luxurious double room that boasts 689 sqft of pure comfort. With stunning views from your private balcony, a soothing bathtub, and top-notch amenities like a minibar and flat-screen TV, this suite is perfect for couples or families looking to indulge in a memorable vacation.
Show 9 photos
Class Producers Suite, 3 Bedroom
2 King Size Beds
1 Sofa Bed
2 Queen Size Beds
4175 sqft
Private Bathroom
Balcony
Bathtub
View
x10
+
More details
Indulge in luxury in our STAR Class Producers Three Bedroom Suite, a spacious 4176 sqft suite with stunning views from the balcony and terrace. With 2 king size beds, 2 queen size beds, and a sofa bed, this suite comfortably accommodates up to 10 adults and 1 child.
Show 8 photos
Junior Suite, Ocean View
2 Queen Size Beds
1 Sofa Bed
605 sqft
x4
+
More details
Class Director Suite, 2 Bedroom
More details
Luxury Junior Suite
More details
7.7
291 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇺🇸
Richard
8.2
December 2022
The swim out room was great and daily room service was excellent. Exceeded expectations! Excellent bar staff service.
Extra charges for everything! Surf rider, trampoline, arcade games. LACK OF DINNER RESERVATIONS! To much hassle for excursions and wine sales! Lack of seating for nightly shows. Small restaurants with minimal seating
🇺🇸
Tuccoa
8.2
June 2023
the food was horrible. service was poor.
🇺🇸
Monica
9.1
June 2021
We LOVED the tiki bar at the beach on the pool bar/lazy river side by buildings 29-31. Enrique was AMAZING!!!! Carmen, Javier & Irving were also very wonderful. The entertainment was also very good. The staff was very nice as well!
The pathways around the vicinity need to be sanded down or something that any foot/shoe/sandal can grip to that will cause no slipping. My fiance slipped & fell a couple of times & we have seen one of your workers fall. I know it was mostly raining during that time, but still coming from the pool & walking on those are just as bad. Something should be done to avoid any possible lawsuits by the wrong person.
🇺🇸
Victor
8.2
May 2022
The staff was very pleasant and went above and beyond to satisfy your every need.
Honestly the food wasn’t that appetizing nor was the alcohol.
🇺🇸
Anonymous
8.2
September 2022
Beside the beach, the several pools and cabanas, kids Jurassic themed pool, lazy river, flow rider, arcade and trampoline, daily animations/shows, various restaurants: So-Cal, Guy's Burger, Italian Gusto, beach bbq ...
Extra fee for arcade, trampoline and flow rider. There should be some kind of courtesy card for it. Mosquitoes are vampire-like mostly right at dusk. The star class wrist band do not give much benefit if you get it as an additional package at check-in. Lounge 21 breakfast is very limited. I wish I could have been advised not do the upgrade. Was not worth the $45/day per person. Staff should be trained to greet guests when passing by, a simple gesture to salute or a smile goes a long way. Most of the time I would have to greet first to have staff salute.
🇬🇧
G
9.1
January 2023
Everything from the food (across the restaurants) to the pools, beach, fitness and wellness spa was great. The best thing was the service. Shout out to Carlos who was waiting on us at the kids pool and the main pool (sorry didn’t get a chance to say goodbye like promised!) & Nacho our ‘butler’. Great guys and very helpful!
Room wasn’t cleaned to a high standard all the time and noisy neighbours. Other than that no issues.
🇺🇸
Tasha
9.1
August 2021
The staff had great customer service. The amenities were awesome. The spa staff were excellent.
Long wait for check in. We were also not given the room we requested.
🇺🇸
Dawn
10
May 2021
First let me say you can’t always believe what you read! I was a skeptical after reading a lot of the reviews, from talking about the food, to the yellow water! This place was fabulous!!! They greeted us from beginning to end, everyone was great! The food was really good, I do wish it was more authentic Mexican food, but still really good! The employees were fabulous, Josie, Jorge, Fernando, and many many others!
The only 2 things I wish we had, were more wash clothes, they only would give us 1 or 2, so make sure you bring your own, and they don’t provide an iron, they have a steamer instead 🥺
🇺🇸
Tiffany
8.2
November 2022
All-Inclusive, Great beach, plenty of umbrellas and seats. The staff was super friendly I'd recommend the star package. You get preferred everything! Top-shelf drinks, reservations made for you, and personal assistant throughout the entire stay. BEAUTIFUL resort.
AC was not great in our room, but was taken care of the following morning. Food was 6/7 out of 10.
🇨🇦
Omar
8.2
August 2023
the staff, cleanliness, and the food
there is line up for everything e.g. line up to get into cafeteria line up to get into a restaurant line up to get a drink from a bar because there no enough bars ,restaurants nor cafeterias
Attractions
Playa Norte (North Beach)
3.9miPalapas Park (Parque Las Palapas)
4.9miKin Ha Water Park (Balneario Kin Ha)
5.5miJolly Roger Pirate Ship
6.2miCenote Nohoch Nah Chich
6.2miCancun Scenic Tower (Torre Escénica)
6.2miIsla Mujeres
6.2miMandala Cancun Nightclub
7.8miLa Isla Shopping Village
8.8miCancun Hotel Zone (Avenida Kukulkan)
9.3miVentura Park
14.4miXoximilco Cancun
16.7miContoy Island (Isla Contoy)
18.4miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
27.1miSelvatica
30.3miAttractions
Playa Norte (North Beach)
3.9miPalapas Park (Parque Las Palapas)
4.9miKin Ha Water Park (Balneario Kin Ha)
5.5miJolly Roger Pirate Ship
6.2miCenote Nohoch Nah Chich
6.2miCancun Scenic Tower (Torre Escénica)
6.2miIsla Mujeres
6.2miMandala Cancun Nightclub
7.8miLa Isla Shopping Village
8.8miCancun Hotel Zone (Avenida Kukulkan)
9.3miVentura Park
14.4miXoximilco Cancun
16.7miContoy Island (Isla Contoy)
18.4miPuerto Morelos Reef National Park (Parque Nacional Arrecife de Puerto Morelos)
27.1miSelvatica
30.3miAirports
Cancún International Airport
14.3miCozumel International Airport
50.2miSo Cal Gourmet Emporium
Cuisines
Ambiances
Guy s! Burger Joint
Cuisines
Ambiances
Sunset Strip Steakhouse & Grill
Cuisines
Ambiances
East Sushi & Teppanyaki Bar
Cuisines
Ambiances
Gusto Italian Trattoria
Cuisines
Ambiances
La Cocina Mexican Cuisine
Cuisines
Ambiances
Overtime Sports Bar
Cuisines
Ambiances
Sutra Indian Restaurant & Hookah Lounge
Cuisines
Ambiances
The Shores Beach Club & Restaurant
Ambiances
6th Sense - Chef´s Table ($)
Ambiances
Location
Features
Availability
Location
Features
Age restrictions
Availability
Private pool
Kids' club
Restaurant
Beachfront
Outdoor swimming pool
Kids' pool
Free Private Parking
Free wifi
Room service
Fitness center
Beach
Air conditioning
Bar
Massage
Tour desk
Parking On Site
Terrace
Personal trainer
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Kids' meals
Garden
View
Bathtub
Balcony
Activities
Beach
Bathroom
Bathtub
Private Bathroom
Shower
Toilet paper
Cleaning Services
Daily housekeeping
Entertainment & Family Services
Entertainment staff
Evening entertainment
Indoor play area
Kids' club
Outdoor play equipment for kids
Food & Drink
Bar
Kids' meals
Minibar
Restaurant
Snack bar
Front Desk Services
24-hour front desk
Concierge
Express check-in/out
Tour desk
General
Air conditioning
Convenience store on site
Executive lounge access
Family rooms
Hair/Beauty salon
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Coffee machine
Living Area
Dining area
Sitting area
Media & Technology
Flat-screen TV
Telephone
TV
Outdoors
Balcony
Beachfront
Garden
Private pool
Terrace
Parking
Free Private Parking
Parking On Site
Room Amenities
Sofa bed
Safety & security
24-hour security
Safe
Smoke alarms
Services
Wake-up service
Spa
Back massage
Beach chairs/Loungers
Beauty services
Facial treatments
Fitness
Fitness center
Fitness classes
Foot massage
Full-body massage
Hair coloring
Hair treatments
Haircut
Hand massage
Kids' pool
Makeup services
Manicure
Massage
Massage chair
Neck massage
Outdoor swimming pool
Pedicure
Personal trainer
Spa
Spa facilities
Spa lounge/Relaxation area
Waxing services
Transportation
Car rental
View
View
From 15:00
Until 23:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free private parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 2 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
American Express,
Mastercard,
Visa,
Cash only
This property accepts cash.
What's the check-in and check-out schedule at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
At Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort, guests are welcome to check in any time between 03:00 PM and 11:00 PM, but should be aware that check-out is by 12:00 PM.
Can guests park for free at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
Yes, there is parking available at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. The parking is free, private, and located on-site. No parking reservation is required.
What's the nightly rate at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
Starting rates at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort begin from $302. However, prices can vary based on room type and selected dates. Please enter your dates for accurate pricing.
What types of rooms does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer?
The hotel offers a variety of room types including suites and doubles. All rooms are non-smoking and have different occupancy capacities ranging from 3 adults and 1 child to 10 adults and 1 child. Bed sizes vary between King and Queen, and some rooms also have sofa beds. Room sizes range from 603 sqft to 4176 sqft.
What activities does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort offer?
Guests at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort can spend their time enjoying the various leisure amenities offered. They can relax by the private pool or the outdoor swimming pool with a stunning view. Children can have fun at the kids' pool while adults can visit the spa for a full-body massage or other treatments. Fitness enthusiasts can take advantage of the fitness center, personal trainer, and fitness classes available.
When it comes to dining, guests have a wide range of options. There are restaurants on site offering a variety of cuisines such as international, American, steakhouse, sushi, Italian, Mexican, Indian, and more. There are also a bar and a sports bar available for guests to enjoy.
Overall, guests have plenty of options to keep themselves entertained and have a memorable stay at the hotel.
Can guests use a pool at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
The hotel has four pools available for guests. All four pools are outdoors and open all year round. Pool 2 has age restrictions and is designated for kids only, while all other pools do not mention any age restrictions. Additionally, all pools have a view.
Does Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort have on-site restaurants?
The Planet Hollywood Cancun hotel offers a variety of on-site restaurants, including So Cal Gourmet Emporium, Guy's! Burger Joint, Sunset Strip Steakhouse & Grill, East Sushi & Teppanyaki Bar, Gusto Italian Trattoria, La Cocina Mexican Cuisine, Overtime Sports Bar, Sutra Indian Restaurant & Hookah Lounge, The Shores Beach Club & Restaurant, and 6th Sense - Chef's Table ($).
Can I use my credit card at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort?
Yes, you can use your credit card at Planet Hollywood Cancun, An Autograph Collection All-Inclusive Resort. They accept Mastercard, Visa, and American Express, as well as cash. So you have the flexibility to choose your preferred payment method.
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