The location was super convenient: a 6 minute walk to Las Pozas, and a quick drive into town. Quiet but for rainforest sounds and the burble of the river in the valley below. The food at the restaurant was delicious: hyper-local and home-style. Staff was delightful but not overbearing. Grounds were magical terraces full of tropical plants and flowers, birds and amazing insects. Our room (Vista Bonita) was huge with two private balconies and amazing rainforest views. Pool was clean and cold (because December). Would stay again in a heartbeat!!

Bathroom smelled a bit of mold (likely inevitable given the high humidity) and the floor tiles were dangerously slippery when wet.

Location is great to get to see the main tourist attractions in Xilitla, most of them at walking distance. The manager arranged a tour to the Sótano de las Golondrinas and Cascadas de Tamul. Very attentive and resourceful. Great if you hadn't anything planned ahead. The "Enchiladas huastecas" at the restaurant are very good!

No phone in the room to order from the restaurant if raining. Rooms are separate buildings and you would need an umbrella to reach the restaurant if the rain is heavy. I guess I could have called the front desk from my phone if I was really hungry though.

The location was perfect, just a few minutes from Las Pozas, it had a lovely courtyard with a pool. The room had a lovely (shared) terrace with seating and the beds were very comfortable. There was WiFi and A/C too. The staff were friendly and helpful and kindly stored some our fresh food in their kitchen fridge. We didn’t use the restaurant facilities.

The bathroom was very small and there was a horrible smell coming from the sink plug hole. The toilet lid also didn’t stay up on it’s own you had to hold it or lean in it so it didn’t fall on you while using the toilet.

Excellent location in the forest , friendly staff, clean comfortable room. Nestled in the forest away from the town. Great to sleep hearing th birds and insects.

The restaurant. Had dinner at the restaurant and it was not good. Next morning for breakfast we had tamales from a street vendor instead (they were great!). The owner at the restaurant denied us water, wanted money to fill our water bottles!!!!!!! Had never been denied water as a guest in a hotel.

Great location in walking distance of the gardens. About 10 minutes drive to town. Parking onsite and restaurant was good for breakfast with good service. The room had a great view and nice balcony.

When we arrived in our room, there was no toilet paper and the hand towel was wet and used and had holes in it. We had to ask for the TP. The door had a huge gap underneath. Note there are many stairs on the property which is fine for us, but may not work for some.

My fiancé and I visited this property for two nights and absolutely loved it. Our room was beautiful and had a big balcony overlooking the jungle. Our hosts were so nice and accommodating and everything at the on-site restaurant was delicious (especially the fresh tortillas). The location is in walking distance of the sculpture garden, other restaurants, waterfalls and anything else you may need!

We came during the month where there are plant hoppers everywhere, so did not use the pool. Coming from the United States, it was a very cool experience to see them though.

Absolutely beautiful hotel in a vibrant green setting with onsite restaurant. The pool was too cold to use and the sound of birds was amazing although not if you plan to sleep in without ear plugs:) Love the little patio

Nothing really small suggestion would be to have stronger coffee and the pool wasn't really usable as it was so cold but I think it was more designed for summer

It's clean & lovely, located in a beautiful, exotic, private location, within walking distance of Las Pozas. Excellent on-sight restaurant. Very friendly staff. Lovely rooms. Connections to solo trips to El Sótano del Las Golandrinas and the breathtaking Cascadas de Tamul. The nearby town of Xilitla has charm and deserves its classification as un pueblo mágico. A great value for the price!

Can't think of a thing.

The rooms were beautiful and large. The location near Las Pozas was convenient. The grounds were lovely and lush.

We were a group of 14 people. They do not seem to be used to large groups. We had difficulty with them understanding how many people were in each room. The electricity was out in the entire region which wasn't their fault. However, they said they would bring candles or lanterns and did not do that for all of the rooms. All of the rooms are up steps. The steps are not covered so when it is raining, they are wet and slippery. After it got dark, we didn't have any light to find our way to our rooms. (We couldn't use the flashlights on our phones because the charge was running dangerously low and we couldn't charge them since the electricity was out.

The location is amazing, 5-minutes walking away from Edward James's surreal garden; the food is delicious and the price totally worth it; the amenities such as the parking, the beatuiful restaurant and the pool, plus the spacious bedrooms, will make your stay one of a kind when you visit Xilitla.

The road to arrive is not the best for small cars but it is expected considering the location of the property.