Luxurious, very quite, incredibly clean and charming hotel. The front desc, the breakfast restaurant, the staff all were very helpful, professional and excellent host. I should mention some names who were very great, WEJDANE, Salma, and Younes, they make us feel home, we will be back to this hotel again because of their excellent hospitality, services and behavior.

Nothing

Very nice hotel amazing view and pool Room was excellent

Fatima the receptionist she was unprofessional we came at 1PM we went for lunch at Chiringuito the time to prepare our room at 3pm we came back at 3:15 pm she was like the room isn't ready without looking at us(no eye contact) without explaining and she turned out her head to talk to other clients! Second thing the property add 5% of service total amount on the bill of restaurants which is weird and never seen before! You cannot obligate guests to pay 5% service (tips)it has to be decided by guests depending on each person how much he wants to pay as pourboire!

We were exploring Morocco for our honeymoon and decided to rest for 3 days in Vichy Célestins before returning home and it was a highly relaxing and pleasant experience! The housekeeping (especially Ayoub's team) as well as the service and hospitality team was exceptional! Every evening we discovered a new surprise in our room! Apparently our stay was during off-season, so we had the pool and restaurants almost to ourselves. It felt like a private special treat for our honeymoon! Perfect stay, absolutely pleasant and fantastic service.

The hammam and sauna area could be larger.

Exceptional family stay. Excellent address for anyone looking for a rest, special service and a diversified menu. A dream breakfast and a super attentive, kind and helpful staff A very professional and available luggage service BIG BRAVO to the whole Vichy team for the amazing QoS and all my thanks for the good stay I had My special thanks to Mr. Saad Bouchikhi for his availability, his professionalism & his kindness

Nothing to claim honestly. Please to keep it UP :)

Very nice hotel, peaceful atmosphere, excellent service (particularly ladies at the reception and Ayan - housekeeping), we were upgraded and got the room with a sea view, things to do (walking, cycling - free bicycles available), saltwater pools, good breakfast by the pool, very flexible breakfast times (even until 11,30), excellent live music in the beach restaurant.

Music played by DJ in the restaurant before the live band starts is too loud and not appropriate to the age and structure of the guests.

I have been to many hotels word wide, but the service we received my family and I was quite special. Every member of the staff has a smile in his face and everyone is trying his best to serve you. The room we had was quite specious, cosy and very comfortable.

I won’t say the breakfast wasn’t good, it was actually quite delicious but wasn’t the best thing at the hotel, we had better breakfast elsewhere.

Amazing staff! the best one! the manager, Mr Othman, is on top of everything and constantly trying to help with every need and going above and beyond to make your stay unique. even if we were there at a pic time, we felt that the manager was dedicated only to our personal well being and people we talked to around felt the same. just incredibly amazing!! the room was super comfortable with such a beautiful view both on the pool and the beach. we were there for a true break and decided to exclusively eat on site. Food was delicious and restaurants staff were very helpful. Breakfast was out of the world with a vast choice of delicious food both Moroccan and international. everyone comes to help as soon as you get in and you are treated like royalty. The location directly on the ocean but yet in a place where the site is big enough makes it so that it is the best place for disconnection and relaxation. we loved it so much that we are planning our next stay!

Nothing! amazing experience!

The breakfasts were excellent and the staff very attentive and accommodating. The beds were vast and very comfortable.

There was a high degree of single-use plastic with no visible recycling and towels and bedding appeared to be laundered very frequently (daily?) without an option to decline linen/towel changes. This is environmentally wasteful and unnecessary. Smoking in communal areas is not ideal for non-smokers.

The staff is kind and very professional. Hafid, Othman, Meriem, and Lamiae were always smiling and kind. The room was clean and the hamam is very good

The staff is just amazing, always smiling and welcoming. Since check in and till check out they are here around asking if everything is okay and if need something. I would like to thank esecially Mrs Imane an adorable girl from reception staff, she maked our arriving and departure so pleasant, she even gave a good advic when we asked for a place to party in the evening. Girls in Spa reception are so nice too. The room is spacious and bed confortable, acoustic is awesome too. We did really enjoy fiinding some sweets in the afternoon after getting back from the pool. Excellent attention for the tea time. Internal swiming pool is a must, it makes you feel getting outside of this world, A place that worth to be

ADD restaurant staff was a bit slow to serve hot drinks during Breakfast, coffee took a while to get on table However, this is not a real negative point