Luxurious, very quite, incredibly clean and charming hotel. The front desc, the breakfast restaurant, the staff all were very helpful, professional and excellent host. I should mention some names who were very great, WEJDANE, Salma, and Younes, they make us feel home, we will be back to this hotel again because of their excellent hospitality, services and behavior.

Nothing

We were there at the perfect time. From 2-6 January 2025, we were lucky because there was enough guests to experience the full menu. Not so lucky the last 2 days, but the excellent staff was able to get almost anything that was not displayed the last 2 days. I always hate to name names, because invariably I forget someone, but gold stars go to Mehdi, Jihane, Karim, Jihad, Fatima Zara (+the women that she recommend for my hammam and my sister’s massage) , and Lubiana sp?? Who was in charge of the floors housekeeping & room service. Sorry for all those names that I didnt mention because the whole team was awesome. I want to stay at least 20 days next time.

The things that could have been better will be better during periods when more guests are at the hotel.

My wife and I have been to this hotel several times now. We usually take the Suite. We love the heated indoor pool. The suite was very nice and roomy.

Air Conditioner!!!!! I have NEVER been in a 5-star hotel that costs 600 dollars a night and NOT have the ability to turn on the AC. My wife and I were sweating in our room most of the time. It's ridiculous. Apparently, they can either have all the rooms in the entire hotel airconditioned or heated but not both. Meaning wintertime, they turn on the heat. Summertime they turn on the AC but if you have a warm winter, like we did, the heat is on with no ability to turn on the AC. It was brutal.

I loved everything really. I came here for my birthday weekend and to heal after a rough year and a recent surgery ( 2 weeks ago). They made that possible. The staff is very professional, friendly and kind. They gifted me a mini cake, bouquet of flowers, a massage and decorated my bed with flower petals. Which made me really happy and glad to have chosen the view Bouznika previously known as Vichy for this event. Highly recommend it, you won’t regret your stay here. And once again thank you The view Bouznika and all the staff for this amazing stay !!

Nothing

Review : the hotel is not bad, but rather 4 European stars. Upon check-in, the price differed from the one stated on the Book in a big way. The manager - Sad was very rude and cursed and demanded payment like them. The rooms are small and bright. The restaurants are average , the prices are very expensive for such food . There is no sea - you cannot swim in it . The tide is out , the water is far away and the bottom is black . In general, we do not recommend it - there are many places much better for that kind of money.

Everything was perfect except from Nabil the manager that ignored us!

That we were ignored by Nabil apparently he is a manager there and he is the one who sent us a message asking about our arrival time and that we should text him once we're there so we did text him upon our arrival and guess what he ignored our message and did not reply nor answer our call! Found his attitude was unprofessional and unacceptable! Hopefully he doesn't do the same with the rest of the clients!

Great staff in reception, housekeeping, the international restaurant, and spa services. The team was very accommodating and respectful, showing great attention to detail. We had a wonderful time!

Italian Restaurant: Flexibility is crucial for those with dietary restrictions. When we requested to speak with the chef, we were initially told yes, but the chef never showed up and our request to add a vegetable to a dish was denied. In Morocco, we are renowned for our hospitality and generous culture. We are down-to-earth individuals who do not appreciate poor attitudes, especially when the food is subpar and inconsistent.

An incredible place! We had a wonderful vacation at the hotel. The breakfast was beyond praise, and the service was top-notch. Special thanks to Ayoub from housekeeping and Zhour for the impeccable cleanliness of the room. It’s great that the water supply in the rooms is regularly replenished. Some reviews mention the lack of a beach, but if you walk a little away from the hotel, you can find a spot cleared of rocks where you can swim.

Very nice hotel amazing view and pool Room was excellent

Fatima the receptionist she was unprofessional we came at 1PM we went for lunch at Chiringuito the time to prepare our room at 3pm we came back at 3:15 pm she was like the room isn't ready without looking at us(no eye contact) without explaining and she turned out her head to talk to other clients! Second thing the property add 5% of service total amount on the bill of restaurants which is weird and never seen before! You cannot obligate guests to pay 5% service (tips)it has to be decided by guests depending on each person how much he wants to pay as pourboire!

Everything was excellent, especially the staff, and I thank them for the good reception and hospitality. The first one Mr Nabil in the reception The swimming pools are very beautiful and the restaurants are very upscale. special thank for Ayoub , the manager of House keeping. There are many places for children to play for free, and there are also trainers available for children for some games that require assistance, such as archery.