Characterful hotel with ornate Reception area staircase and landings. Large, basic and quiet room (room 22, third floor) including sitting area. Excellent room heating in very cold weather. Large bath (always a bonus) with plenty of hot water. Very helpful and pleasant staff. Excellent breakfast but could be very busy at weekend. Very useful and reasonably priced hotel bar on first floor, serving hot snacks after 10pm. Located within easy reach of the town centre, the Dickens Festival and the very reasonable, modern and spacious Stadsport car parking - 10euro/24hrs.

Luggage storage area unlocked and accessible to anyone entering the hotel without passing Reception. Check out 11am.

Free breakfast was great, staff were always extremely helpful and went out of their way to make my stay a happy one. Location was not too far from th train station and right in the centre of town and excellent if visiting the yearly book market. Really appreciated the first evening when I could have something to eat and drink and sit outside while the lift was repaired Please note that I had two stays in short succession, and not have returned if I was in any way unhappy

Restaurant could have been open longer as it was an excellent place to sit and relax with a beer or similar

Lovely old converted convent. Radiators in every room that you could use to your liking so our room was always lovely and warm. Nice bar too.

I don’t think the price reflected the stay. It definitely is overpriced, the rooms weren’t as advertised (nowhere near as big or luxurious) - it was definitely nice and staff were lovely but unless the price changes I will not be going back.

Room was clean and functional. Breakfast was as expected, nice. There is a beautiful back garden, I guess it will be even more beautiful in summer. The building is historical, you can feel it in the lobby or looking at the building from outside but in the room you don't see any proof of being in a historical building ethic was very good for me. I like seeing historical places but I would like to sleep in an environment I am used to.

On Saturday night there was some noise outside, on the street. It felt like window was open but it was not. On sunday night it was much better

The balcony overlooked a lovely courtyard and the church tower in the distance. Comfortable rooms and a good complementary breakfast.

Could use some hand towels (I know I could have probably gotten upon request) and was a little confused about the shampoo situation. There were no shampoo bottles and was unsure if the soap in the bath tub was a 2 in 1 situation.

I rarely leave 10/10 reviews but I just have to this time because the woman on reception was so lovely and while the room was a bit "cheerful" I had a great night's sleep in it and the shower was nice too. Breakfast was also good and the hotel was in a good location about 10mins walk from the station and the main square. Would definitely stay here again. Thanks 😊

Long live whistle bass

The location is great. The center square was within three minutes walk. Breakfast was delicious. The service tram was polite and friendly. Our room was spacious and had a small kitchen. Also it was clean and very quiet and had easy access to the river bank. Recommended to families.

Our room was lovely. Was on the bottom level and no one near us. Only problem was couldn't open window as people could access our room.

Like I said room great but window didn't have latch so we could leave window open if we were out.

In my opinion an excellent place, a wonderful old building which still has its old features intact, and in a pretty amazing town. If reception is unstaffed you just ring 9 on their telephone and the barman comes to help you. About 10 mins walk from railway station. Lovely outside garden/courtyard area for a beer (ask for bottled varieties for something different, I enjoyed the fruity La Trappe Dubbel). Good breakfast, normal northern European buffet style, with choice of breads, meats, cheeses, cereals, fresh fruit salad, dried fruit, fresh fruit, yoghurts, egg and bacon, good coffee machine, two fruit juices, served from 7 am daily, and you can take it down the steps to the garden if you want. Friendly staff and being Holland they all speak English better than many English people. I asked for a quiet room and got one, small but with double stained glass windows that opened on this hot night.

My only comments are that I wish they would change the jams away from those little plastic portions to jam jars, and maybe in summer cover the fruit salad and dried fruit with something to keep the fruit flies and a wasp off.

the room was clean, the shower was really nice and there was a TV. The building is really, really beautiful and the staff is friendly. Also, it was really quiet.

The location was a bit off with the alive part of the center and the back was a bit shady. Also tea and coffee in the room would be appreciated. Same goes for real glasses instead of plastic