This hotel is outstanding from the staff who were excellent to the refurbished hotel which has been done to keep its charm. There is a carpark building next to the hotel which is very convenient. It is a short walk into the charming town of Arendel to enjoy a meal Harbourside or enjoy a supper at the hotel we had a hearty soup and bread along with eggs, salmon and a hot potato mix. It was perfectly adequate for our needs. We have been touring around Norway for 2 weeks and this hotel would rate as the best hotel we have stayed in throughout our holiday. Well done to the hotel and to the staff.

Nothing everything was excellent

The hotel has an older “grand dame” vibe with maritime themed decorations and heavy dark fabrics with gold lettering. We had booked a family room which gave us a double bed and a sofa bed. The room was small, but the bathroom was quite large and we really liked the location. Beds were comfortable. It was a bit noisy with the window open (a necessity in the warmer summer weather) but later at night it quieted down. We were promised an evening meal but when we checked in we were told the meal would be Thai soup, potatoes and scrambled eggs- a very “interesting” combination that didn't appeal to us. We went into town for food instead. The breakfast was awesome, though, with lots of great selections. Staff was very friendly and helpful. We felt very welcome. It was easy to walk to town to sight see and to catch our bus out of town. We really enjoyed our stay here.

Could have used fans both for cooling and background noise. With the window open we heard quite a bit of street noise.

Excellent high end accommodation with very helpful and attentive staff to your needs and questions. Rooms are excellent with plenty of space. it includes a large bed with clean linen and very comfortable pillows. there was a desk with chairs and a good sized bathroom for what we needed. also comes with kettle, mugs, wine glasses and shower accessories. Breakfast was excellent with lots of hot and cold options including cereal, eggs, potato, beans, fresh bread, fruit, pastry, sandwiches and drinks. They also provide a light soup with bread in the evening and then you can have a larger meal out if needed. they have 25% off 4 restaurants around the harbour. Old decor but overall very clean and impressive

no in-house laundry service for guest use

Nice hotel in great location. Friendly staff and good breakfast. Even a light dinner is served at night. TV was utilized with a chromecast - nice to be able to stream from your own devices if you can't understand Norwegian TV. Arendal was unexpectedly nice (we only stayed here to complete our journey to the Ferry in Kristiansand) and we really enjoyed this town. If you have kids, make sure to stop at the floating pool in the marina!

Shower wall is not working well. Full bathroom gets wet. Would be a good improvement option. Can't think of any other improvements. Would definately stay here again.

We felt like in a cruise since the decorum was like on a boat. Nice staff (they solved quickly a problem with our door lock which was blocked), hotel well placed in the center of Arendal with a car park and the harbour at walking distance. Amzing breakfast !

The room was quite small for 4.

Superb choice at breakfast and beautifully presented. Excellent central location close to bus stops , shopping and waterfront

A choice for supper would have been nice but the fish soup offered was lovely with good breads

very nice staff, beautiful hotel in the center of Arendal. next to the hotel is a parking garage. make sure you have the app to pay. the family room was nice.

only the view of the family room was disappointing. looking to a wall. and dogs are allowed, unfortunately not in the restaurant, probably due to health regulations.

Very central and great value for the price. We arrived in the evening and were too tired to walk around and look for a restaurant so we really appreciated the soup and sandwich fixings included in the price of the hotel. The breakfast the next day was also very good and filling with a lot to choose from. Staff was very friendly and check in was a breeze! Beds were comfortable and we appreciated being able to make a cup of tea and coffee in the room. My husband loved the decor and thought it cozy and unique.

I thought the room was a bit cramped and needs some updating or a coat of paint in some areas. I think the bathroom would benefit from a facelift, too. The shower curtain was annoying as it kept sticking to me while showering. Needs to be cleaned better or the grout around the tiles need to be redone as they look moldy. Outside door to the bathroom also needs a wipe down. I would have appreciated extra pillows and a better reading lamp. This is my honest opinion but I will say it didn’t detract from my overall comfort. I understand that we are all doing our best in these difficult times and it is not an easy task to run and manage a hotel.

This was the second time I have stayed here. This time the room was exceptional, large, double aspect, light with good views of the town. Very clean and everything worked as it should. A good breakfast and a light evening meal of bread and rolls with ham, cheese and a warm soup if required. Very helpful staff. A large underground municiple car park 10 metres from the hotel entrance means you don't get wet when fetching your car in the rain (max. kr150 per 24 hours)

Nothing really

The room was cosy. And it was good to have evening meal. Location is great - easy to walk around. If driving, having the parking tunnel at the hotel’s entrance is great.

I would have liked better pillows - at least two per person.