This hotel should have a perfect 10.0 rating on booking.com. First of all, it is a beautiful hotel. There are gorgeous views from the lobby, the restaurant, the bar on the top floor and from all the rooms. We awoke to see a stunning winter wonderland from the panoramic floor to ceiling windows in our room. Second, our room was large with a very comfortable bed, a refrigerator, and plenty of outlets. Third, the food in the restaurant was fabulous. We had dinner there and the breakfast buffet. The variety and quality of the food was outstanding. It would be worth staying here for the breakfast buffet alone! Furthermore, they were able to accommodate my vegan gluten-free diet with plant based dairy products and the most delicious gluten-free toast I have ever had. The staff was courteous and helpful, the elevator is amazingly fast, and the parking garage is next to the hotel. You pay for it separately, but it is very convenient and you get secure, enclosed parking. The hotel is next to the Narvik WWII museum which is a must-see. The same building also houses tourist information, a library, a gift shop and a café. My only regret is that we stayed only one night. I hope to return one day.

Everything was perfect! 😊

Breakfast was great. Only hotel so far in a 15 night tour of Norway that didn’t cook the bacon beyond recognition 😀 All the staff from reception, roof top bar and restaurant were welcoming and friendly. The restaurant staff were very understanding ( brocoli salad 😉)they deserve a special mention. Absolutely would stay again & in fact we are next week on our return from Tromso.

We understand the shape of the rooms leads to complications when mounting tv’s (panoramic glass window). The tv stands could be taller as the bottom of the screen is below the bed level. Bigger mugs for tea/coffee would be nice.

I absolutely love this hotel. I remember seeing this building when I first came to Narvik nearly a year ago. It certainly stands out. I knew I had to stay here and I did for 4 nights. I was on the 4th floor, and it came with a view over the fjord. Nearly all the rooms here have either a view like I had or they have a view at the mountains. My room was comfortable. But I needed a chair that I could get comfortable and read. I used the downstairs area to read or write.

Pillows were too soft. No substance to them.

Position in town and good view.

The hotel was profiteering from the football tournament that was going on at the time. The hotel was full, but no effort was made to lay on extra staff to manage the extra work. The result was that breakfast was chaos and guests were kept waiting to be seater until 10am. There is a lounge above the restaurant, which could have been organised for a light, quick, breakfast but it was not. There were also meeting rooms that could have been used. No-one was asking those who had finished breakfast to move to the lobby to carry on talking.

The breakfast was superb. great food like the salmon, the bread, the fruit, all of it apart from the coffee. the room was clean, comfortable, spacious and the view was fantastic even though I thought I had booked seas view but the mountain and city view was great as well. The fact that we had close access to the War museum which was an eye opening experience added to the great value of the stay.

The coffee was below par. I drink filter coffee or Americano and none of it was good. We made our own coffee with a cafetiere we brought and our own coffee which was much nicer. This wasn't a major issue but as you wanted me to tell you what I didn't like, so I did.

The view from the windows of our room was terrific. The hotel is located by the side of the fjord and the bar at the top of the hotel is very nice and with kind staff. The breakfast was really interesting and with some vegan options.

The gym is narrow and poky and unfortunately there is no sauna in the hotel (we knew it). It is very sad to find an embalmed wolf at the reception.

Great views, comfortable rooms with well stocked coffee/ tea station, clean linen, clean bathroom, spacious, nice restaurant with roof top. Had a wonderful stay!

Nothing at all. The only slight discomfort was the access to bus station which is through a winding road or steps and can be difficult to access during snow and if you bring large suitcases like me. Otherwise, great place to stay.

Breakfast was good! Love the room.

If hotel is having large group of people same time, they should get two people to work in reservations. Big group didn’t have to wait and theirs manager did get over our turn. When we did get the check-in, we did have to wait elevator 0,5 hour. All this ( just check-in ) did take over 1 hour. You don’t have slippers or the jacket after shower. Even that was listed. I was trying to get messages from them, they didn’t answer at all. Finally i did get answer after two days our drip, it said “.” Even answer “sorry” should be normal behavior.

Great location, lovely view from room and good variety of food for breakfast including dedicated gf toaster, bread and options.

Was advised that there would be gf pancakes but these were not on offer and when I asked about them the staff said that there wouldn’t be any on offer. This was disappointing and best to not say they are on offer if this is not generally the case.

We had a room at 12th floor with good view over the city and harbor. The room was very nice. Felt really good. The hotel is connected to a public parking with elevator to the hotel. Parking fee was lower than other places in Norway,

The breakfast experience was not great. Very busy room, small-ish, we barely found a table and stuff could just manage the food offer. Had way better at other Scandic hotels.