As always food good , staff excellent , efficient and very friendly ,like family especially the barman on the roof bar-restaurant .

This is the first time we find it necessary to make a criticism but the girl who works sometimes on the roof bar restaurant is the worst bartender we have come across . She sits at the end of the bar eating,drinking and chatting to friends ,ignoring any customers that sit down at a table . One lunchtime we sat at a table for 15 minutes trying to catch her attention without success as she continued chatting to her friend . Eventually we left and ate outside the hotel . It is such a shame as the barman who also works there is so good and it reached the stage that we would look to see who was working before deciding whether or not to eat there .We just thought you should know as I am sure we are not the only clients experiencing this bad service . Simone and Michael

Wifi was generally very reliable and suitable for teleconferences. The rooftop terrace was my usual work hang-out with my laptop (no power plugs, but comfortable breeze keeps the temp down). There were five breakfast choices, and the one I typically had was filling. Across the street is a huge megastore with groceries, clothes, and whatever else you might need to buy. Stairway access to all floors -- my morning work out was stair climbing 11 stories from the breakfast restaurant to my room (yes, there are also two lifts for the slothful).

Fixtures are old (but are kept in good shape). Often not enough hot water to shower at peak usage times (like, 8am), so adjust your morning to water availability. The rooms lack a refrigerator, so you are constantly refilling an ice bucket if you have perishable groceries that need to be kept cool.

The property is close to all you need. Near to places like Metro station, Bus stops, fast food, supermarkets, restaurants, fire department, police department and you can get taxi right in front of the hotel. The staff was wonderful, I speak no Spanish and was able to still enjoy my stay.

From the look of the entrance I thought I was at the wrong place and wanted to turn back. the lobby needs some working on interns of appearance.

Fantastic swimming pool in a rooftop. Nice bar there as well. Underground parking - safe and easy solution.

I booked a room for 2 adults znd 2 children (4 and 1 years old) but got only 2 towels and 2 breakfasts. Since the breakfast was a la carte, there was no option to pick up anything more. I claimed it but they didn't agree. It was very disappointing, since especially the older child is eating normally, as adults. The younger one can get something small from our plates. Breakfast was tasty, but rather small and not enough for us.

The staff was most helpful, especially the receptionist during our stay, who helped us to sort out the sim card activation. It was obvious the staff cares about their job and maintaining the services the hotel offers. To sum up, hotel is worth the money, but tone down your expectations and you will be fine. Staff is the hotel's advantage.

The photos on the website are a little bit touched up. It does not look in reality as in the photos. The building is rather run-down, not much upkept.. The location, albeit central to various points of interest is a bit on the dangerous side. Luckily, we have not had any bad experience and everyone we met was nice.

The hotel has great price to quality ratio. Breakfast was nice, there are several options to choose from, also hours when its offered are favorable. Enough electric outlets, well positioned. Good hotel location (walking distance to Casco Viejo, big bus station (5 de Mayo) closeby that serves many locations, including Albrook and Panama Viejo. Staff, cleanliness OK. Rooftop pool is a good way to refresh!

The only two things that bothered me are one mattress in a queen bed - when my friend moved, I woke up - and thin walls. There were some people talking super loudly in the morning on the hallway so we woke up.

we loved it - great location with good infrastructure the beds were super comfy and big, staff is amazing (gracias) and we had a room with a view at Ancon Hill it's definetely not a luxury high-end boutique hotel but it's charming on it's own rough way. plus it is perfectly clean.

WiFi and water pressure could be better the street sounds are quite present but normal if you consider the location

a little old fashioned

staff very very friendly and helpful very clean spacious rooms . central for taxis but not for walking at night . short walk from promenade walkway if you like walking that takes you from old town to city ,

not much to do around immediate area pool was closed for 3 days breakfast not the best

The easyness to come and extra nice the 1.00pm checkout! Breakfast was abbondant and good. The rooftop bar was so really nice to sit and watch the Pacific while enjoying a beer.

Well we had an animal in the room. It is nothing so serious we know that it is normal.. but everytime you see one it is not so nice. We couldn't be sure if it was in the hotel, or did it come with our bags. I mean it is normal that in the tropics there are cockroach.