The ladies at the reception were very helpful. They even helped us book a tour car and gave us a list of places to visit. There was a little confusion on our part during checkout, and the lady on duty was very helpful and pleasant. The rooms were clean. Breakfast was sumptuous. The beds were soft, and linens smelled fresh. The folk house beside the hotel was a plus. Overall, the location was quiet with trees and plants in the surroundings.

The hotel does not have lobby. For groups and families, hotel lobbies are used for meetups and short discussions before retiring to our individual rooms. We booked for 2 family rooms. One of them was perfect, however the one with a balcony was smaller and I guess it was located above the kitchen as we could see the chimney/kitchen hood from the balcony. We could smell the smoke /food from our room. It was a short stay though, so it was manageable.

The place is very relaxing as it is situated in a lovely location with lots of trees. The staff are amiable and accommodating. We availed a petite room with a free breakfast buffet. Their food is good and affordable. This place is a vibe!

I think the checkout time is relatively early at 11 am. Maybe they could adjust it to 12pm since the check-in for the property is 3 pm.

Very nice old romantic style House far from the noise of the city but still close to it. Rooms are huge . The price is very reasonable . The restaurant is nice and their food is also reasonably priced and very delicious as well !! The staff is also very nice:)

The only thing missing was the air condutioner. When you want to be in the room it is very hot during the day as there is no air conditioner. Some device brings in the air from outside but still air is hot outside during the day. In the night however, as there is very cold outside (17-19 celcius) you can sleep very well without a/c !! It is actually the first place in the Philippines where we could sleep without airco:)

Clean sheets and towels. Good location - near the Botanical Garden. Staff are kind and honest, they even bothered to inform me that we left something in our room. We enjoyed The PinesView Suite although it was a bit hot inside the room during our stay. There is a specific parking slot for those who reserved the TPS, so parking is not a problem even if you leave the hotel with your vehicle at any time.

Breakfast was a bit late. At 7a.m., food are not yet complete. No hot chocolate as option for non-coffee drinkers like me. There were only a few food options, they could add more. Room rates are a bit pricey.

I actually didn't expect much but i was surprised by how big the room was. The toilet even has automatic bidet. The room was clean, spacious and the bed was comfy. From reading the reviews we also did not expect much with the bfast but it was ok for the price. Over all it was a good stay and the view was spectacular. I hope they use a more professional photographer to take pictures of the room bec the ones here are really old photos. They have maintained the hotel very well they should be able to showcase it.

The two fans they provided both did not work but they were able to quickly accommodate changing it.

I love that it's far away from the city but not far enough to be able to enjoy what the city can offer. It's only a few walks away from the botanical garden and other restaurants. The room is a delight – spacious, well-maintained, clean, and cozy. The thoughtful addition of cabinets and drawers proved useful, especially for those with plenty of belongings. The outdoor ambiance is enchanting. We weren't able to purchase the bonfire (350 for 3 hrs) but I think a group before us did, when we came outside they were gone but there was still some fire left so we stood there for a few minutes. It's a very memorable experience, chill cold evening air, warmth from the fire, the sound of fire crackling, and the faint sound from the live band at the bar. It's such a relaxing experience. Will avail the bonfire next time.

Not much to report. Breakfast was alright—limited choices, but it covers a typical Filipino breakfast. They offer soups, bread, and waffles. The champorado was a standout! I wanted seconds, but I was already too full. Our room (M3) had a glitchy shower handle, allowing only the handheld shower to function. Unfortunately, we couldn't try the overhead and faucet. A quick fix for the handle would be perfect. Besides that, no other complaints.

The most I like the bathroom is big because we got the botanical suite there is a jacuzzi inside my nieces enjoy it very much. Breakfast buffet is really good a lot to choose and one of the staff cooked eggs anything you want. Bed is comfortable to sleep

I reserve two rooms the other rooms the key card don't work we need to use there original key just to open the room. The fruits for breakfast they need to change it because for the 3 days 2 nights we stay still the same dessert they offer for breakfast.

As a family of 4, we spent 2 nights in the Log Cabin hotel and could easily have stayed longer. It’s in an ideal location, right beside the idyllic botanical gardens, and a 10 min drive away from the breathtaking Mines View and city centre. The hotel was very beautiful - inside and out. We really liked the safari theme and decor of the Log Cabin hotel in the main open dining area; the room was very spacious and clean, and the view of Baguio’s famous pine trees from the front garden was beautiful. The beds were extremely comfortable! The buffet breakfast was delicious - lots of choice of hot foods, including an egg station, and we were pleasantly surprised to have even more choice the following morning! We also had dinner in the hotel’s restaurant one evening, which was very good value for money. Customer service was exceptional, all the staff including the receptionist Trisha Joy, housekeeping and restaurant staff were very friendly and were always on hand and willing to help and accommodate with any enquiry we had. The live music in the bar was an added bonus - such a nice atmosphere! We will definitely be coming back next time we visit Bagiuo and will be recommending to friends and family!

There wasn’t much we disliked. One recommendation is an improvement for the shower facility in the family room we stayed in as there was a gap in the door which meant that water would leak through. Apart from, we would still highly recommend!

I love how very relaxing this Hotel is. the staff were so friendly too and not to mention their food was so good. I would definitely recommend this property and will definitely book it again. my friends and i really enjoyed our stay, we actually keep on extending our stay because we just stayed more at the hotel during our trip.LOL. very accessible too, botanical is just right across.

told them my concern about the exhaust fan, because it was too dusty already since the their rooms were using fan only(Baguio weather doesn’t need AC though) and just exhaust in the cold air from the outside. the dust were falling off into our sheets. Aside from that everything else was perfect. i hope they address that small problem already.

The room is beyond our expectations! The bed and the room's vibe look new compared to the posted pictures. It has a decent wifi connection and the bathroom is clean. It's also away from the outside noise so we had a good night's sleep. :) And even though there's an electric fan inside, we don't have to turn it on because of the cold air ventilation system inside the room. Not sure how it works because we also don't need to open our windows, but it's cold enough and we were comfortable. The staff was also approachable! Their breakfast buffet had enough choices and was delicious.

Nothing too bad. Keep up the good work!