Courteous and accommodating staff (front desk and security guards attend to your needs promptly) prime location in mall with lots of dining and shopping options; accessible to transportation; clean room with comfortable beds and pillows; value for money

Would have appreciated room cleaning at least once during our 4-night stay; noise from outside the room from other occupants could be heard (room is near elevator so some groups would converge outside our room to use the elevator)

Easy access to anywhere, near the mall, restaurant and all.

The BDO ATM machine thats is located at the back of elevator needs fixing, please have BDO bank operator fix that machine. I attempted to withdraw P10,000 but receipt says unable to dispense but in my debit bank account it deducted 179, dollars which is equivalent to P10,000. Please have that ATM machine fixed and before another guest complains. Thank you.

I like everything. The room is cozy and super big, staff are really friendly and happy all the time. They are really accommodating and knows how to cater their guests :) The breakfast was really delicious.

It was already stated that there were no cleaning services during that time when we got the keycard.. its okay though but it was really good if someone would make up the room so that when we get back to the hotel, everything will be as clean as the first day when we arrived. Though we cleaned it but you know its just that its more favorable if they provided something for us to clean But they provide clean towels and rags when we requested. :)

✅ Location ✅ Welcoming and accommodating staff ✅ Free water from the hotel's dispenser in the floor's hallway ✅ Comfy bed ✅ Hot and cold rainfall shower ✅ Desk and chair which were a huge help for freelancers like me

❌ It was costly for someone traveling alone like me; I wished they offered single bedrooms. I stayed for a total of 9 nights, and it really stretched my budget! 😭 ❌ No slippers ❌ Bathroom door's glass need more cleaning

I thought there was a desk for studying or working since we had to study for three nights with my roommate. We told the staff if there's a place for us to study but there's none. So we just ended up going out somewhere, and it cost us a few pesos. I also expected that they'll offer us a chair or desk but nah. But overall, It's still a good hotel to go to. Just check in advance if they have a desk and a chair if you need to work during the stay.

I liked that the hot and cold shower is functional. Comfy bed and pillows. Clean room and respectful and attentive staffs. A/C is really cold! Hehe we turn it off pero malamig parin.. naka tipid kayo sa amin kasi saglit lang kami nag A/C. Hehe we will definitely book there again.

Empty Shampoo/Conditioner/Body Wash container. Though I brought mine in case there are no inclusions, but there is a container, just empty.. There are cobwebs at the corner of the ceiling. Please always make sure that room is 100% ready to accept the next guest. However, overall experience was OKAY.. Great help on location cos my transactions are at Robinsons Mall (DFA and PRC). Suggest lang sa mga room cleaners to always look the 4 corners of the room including the ceiling.

Go hotels butuan is in the building of Robinsons mall hence it is a very good location. there are restaurants and fastfood nearby and a few are open 24hrs so you can always pop out for midnight snacks. hospitals and banks nearby. Very friendly staff. I have a baby and I needed to sterilise bottles through microwave and they were always happy to let me use their microwave to sterilise bottles and my pumps.

The shower head was not spotless clean.

Great location and a pleasant room. Good amount of space. Service at the front desk was good. Housekeeping services were available on demand. Hot and cold water dispenser was in the corridor.

I experienced noisy guests in the corridors very early in the morning on two occasions. Knocking on doors and loud voices, going on for a long time. No breakfast at the hotel and breakfast options in the area are limited before 8:00pm

The room is tidy and clean.The staff are very friendly and approachable specialy the male receptionist who assisted me.

I didnt like the soap near the lavatory and the in the shower.I suggests,they provide individually pack soap and shampoo.And I dont understand why they put the toothbrush and toothpaste near the bedside table.what for?Amenities like that should be in the lavatory.Theres no wardrobe to put ur clothes on.

Location was excellent, next to mall and on the main street through the city..

Room was a bit small, no closet to hang clothes, (but we did have 4 large pieces of luggage &2 small peices).