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1,658 reviews

Hotel City SM Business & Spa

Hotel City SM Business & Spa

Gajowa 16, Krakow, 30-426, Poland

Reservations:

+1-833-728-2041

Choose dates to view prices

Spa/Wellness packages

Free parking

Restaurant

Free wifi

Room service

Steam room

Air conditioning

Bar

Hotel City SM Business & Spa

Welcome to Hotel City SM Business & Spa, a charming 3-star hotel nestled in the vibrant city of Kraków, Poland. Conveniently located just 2.9mi from the city center, this hotel offers a tranquil retreat from the bustling city while providing easy access to all the main attractions.

With 1658 reviews from satisfied guests, Hotel City SM Business & Spa is praised for its top-notch amenities and exceptional service. Guests can indulge in spa and wellness packages, enjoy free wifi, and take advantage of free on-site parking. The hotel also offers a range of services such as room service, a bar, a restaurant, and a business center for those traveling for work.

Unwind in the Turkish/Steam bath, relax in the steam room, or enjoy a refreshing drink on the terrace overlooking the garden. Whether you're visiting for business or leisure, Hotel City SM Business & Spa provides a comfortable and enjoyable stay for travelers seeking a memorable experience in Kraków. Prices start at a minimum, making it a budget-friendly option without compromising on quality and comfort.

At Hotel City SM Business & Spa, your furry friends are welcome to join you on your travels as pets are allowed with possible charges. Plus, with the convenience of multiple payment options including Visa, Diners Club, JCB, Mastercard, American Express, and Maestro, settling your bills is hassle-free.

While the hotel's onsite restaurant's name remains a mystery, its tantalizing offerings are sure to satisfy your taste buds. Whether you're craving local flavors or international cuisine, dining at the hotel is an experience in itself. If you prefer exploring beyond the hotel's walls, the city center, just a short distance away, beckons with a variety of dining options to suit every palate.

After a day of sightseeing or business meetings, retreat to the Turkish/Steam bath for a rejuvenating experience or unwind in the steam room. You can also bask in the serene ambiance of the terrace, which overlooks the lush garden—a perfect spot to sip a drink and soak up the tranquil surroundings. Hotel City SM Business & Spa offers not just a place to stay, but a sanctuary where you can relax and recharge during your Kraków adventures.

Closest airports

John Paul II International Airport Kraków–Balice

7mi

Katowice International Airport

48.8mi

Most popular amenities

Spa/Wellness packages

Free parking

Restaurant

Free wifi

Room service

Steam room

Air conditioning

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Rooms

Show 3 photos

1 Double Bed or 2 Beds

Free wifi

Flat-screen TV

+

More details

Guest reviews

8

1,658 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇫🇷

Paul

8.2

July 2024

The place is clean and accessible. People are friendly. The beds are also totally ok.

The walls and doors are not soundproof enough. There are fully loaded buses of chidren and tourists going to this place, in the morning they will scream and make a lot of noises roaming the corridors and going to the spa. If your room is on the side of the spa, you may also hear the spa's outside unit turning on and making quite some noises.

🇸🇰

Jacob

9.1

November 2022

The hotel was very nice. Breakfast were amazing always big choice of food. Location wasn't in the city center, but it was not far from tram stop which was going to the city. Wellness was small, but really clean and it had enough facilities. I do recommend to try their Wawel hot wine if you are visiting in the winter.

In the wellness they didn't put signs for people to go without swimming suit to sauna, as it should be. They gave us only 1 towel each and not additional blanket for cover to sauna, so the towel got wet quickly from sweat.

🇬🇧

Matt

8.2

November 2022

The hotel is excellent value for money. The breakfast is great and my bed was very comfortable. I had a single room which looked a bit old fashioned but did the job with plenty of room and everything you need - TV, lots of power points and excellent wifi.

The hotel is a bit far out of the centre but it's very close to a tram stop. If you don't fancy trams then Ubers are very cheap in Krakow. The hotel feels a bit dated and still has the old fashioned keys (not cards) for the room which you have to leave at reception, but this isn't that much of an issue.

🇪🇸

Kaytlin

10

June 2024

Great breakfast spread, friendly and helpful staff who speak many languages, clean property and rooms, in a quiet area.

Personally this was no issue, but it’s outside of the city so if someone doesn’t want to take the tram they’d have to Uber every day but I thought it was great and only a 10 minute walk to the tram.

🇮🇳

Nidheesh

9.1

July 2023

breakfast was really good...also my early morning checkout...the staff at reception offered to pack me a light breakfast which was very thoughtful. I didn't ask for it. The bf box was ready 5am.

The Air con started to work by itself and not responding to remote. I called up reception but the staff at reception cut my call twice hearing me speak English. I went down and the staff send technician to correct it.

🇪🇪

Raigo

8.2

March 2024

Breakfast was sublime. The medium plus scrambled eggs were as good as I make them at home. All in all, it was a pleasure to stay at the hotel. Bonus- the restaurant was 10/10, foods were perfect.

The only thing that was not the best was the fact that the room was not as modern, in terms of the bathroom etc.

🇵🇱

Globetrottermm

8.2

May 2023

The personnel was really kind and helpful. In addition, breakfast was tasty.

It would be good to have kettle in room. As well, during Sunday's breakfast there was not enough space to eat it in the dinning room, I needed to go eat outside which was not so comfortable since it was cold outside before 8 am.

🇬🇧

Piotr

8.2

July 2024

Comfortable stay with fantastic breakfast. Good-sized rooms.

A bit too far from the city centre and the staff on reception could be bit more attentive

🇱🇻

Sevkans

9.1

August 2022

Overall it was a nice 2 night's stay for me. Staff nice, room ect. faultlessly clean and I do recommend to have breakfast included option since the breakfast buffet is great and was my biggest like here.

Some of the furniture/furbishing would like some freshening up, just worn.. Some rooms need new mattresses. First room was not goodin the aspect, second was good though

🇦🇺

Mohannad

10

August 2024

Very nice hotel good breakfast and Wonderful staff especially the young girl in the reception she is helpful and very polite

The air conditioning

Points of Interest Around Hotel City SM Business & Spa

Attractions

Divine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)

0.6mi

Wawel Hill

2.3mi

Plac Nowy

2.3mi

Tempel Synagogue (Synagoga Tempel)

2.4mi

Krakow Town Hall Tower (Wieza Ratuszowa w Krakowie)

2.9mi

Adam Mickiewicz Monument (Pomnik Adama Mickiewicza)

2.9mi

Maly Rynek (Small Market Square)

2.9mi

Juliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)

3.1mi

Interactive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)

3.3mi

Historical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)

3.4mi

GOjump Krakow

5.2mi

Nowa Huta

7.5mi

Pieskowa Skala Castle (Zamek Pieskowa Skala)

12.5mi

Family Home of John Paul II

21.4mi

Wadowice

21.4mi

Restaurants

Amenities of Hotel City SM Business & Spa

Spa/Wellness packages

Free parking

Restaurant

Free wifi

Room service

Steam room

Air conditioning

Bar

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Beach chairs/Loungers

Elevator

Garden

Upper floors accessible by elevator

Free toiletries

Stay rules - Hotel City SM Business & Spa

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property