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+1-833-728-20411,658 reviews
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$300Gajowa 16, Krakow, 30-426, Poland
Reservations:
+1-833-728-20411,658 reviews
1/30
Spa/Wellness packages
Free parking
Restaurant
Free wifi
Room service
Steam room
Air conditioning
Bar
Welcome to Hotel City SM Business & Spa, a charming 3-star hotel nestled in the vibrant city of Kraków, Poland. Conveniently located just 2.9mi from the city center, this hotel offers a tranquil retreat from the bustling city while providing easy access to all the main attractions.
With 1658 reviews from satisfied guests, Hotel City SM Business & Spa is praised for its top-notch amenities and exceptional service. Guests can indulge in spa and wellness packages, enjoy free wifi, and take advantage of free on-site parking. The hotel also offers a range of services such as room service, a bar, a restaurant, and a business center for those traveling for work.
Unwind in the Turkish/Steam bath, relax in the steam room, or enjoy a refreshing drink on the terrace overlooking the garden. Whether you're visiting for business or leisure, Hotel City SM Business & Spa provides a comfortable and enjoyable stay for travelers seeking a memorable experience in Kraków. Prices start at a minimum, making it a budget-friendly option without compromising on quality and comfort.
At Hotel City SM Business & Spa, your furry friends are welcome to join you on your travels as pets are allowed with possible charges. Plus, with the convenience of multiple payment options including Visa, Diners Club, JCB, Mastercard, American Express, and Maestro, settling your bills is hassle-free.
While the hotel's onsite restaurant's name remains a mystery, its tantalizing offerings are sure to satisfy your taste buds. Whether you're craving local flavors or international cuisine, dining at the hotel is an experience in itself. If you prefer exploring beyond the hotel's walls, the city center, just a short distance away, beckons with a variety of dining options to suit every palate.
After a day of sightseeing or business meetings, retreat to the Turkish/Steam bath for a rejuvenating experience or unwind in the steam room. You can also bask in the serene ambiance of the terrace, which overlooks the lush garden—a perfect spot to sip a drink and soak up the tranquil surroundings. Hotel City SM Business & Spa offers not just a place to stay, but a sanctuary where you can relax and recharge during your Kraków adventures.
Closest airports
John Paul II International Airport Kraków–Balice
7miKatowice International Airport
48.8miSpa/Wellness packages
Free parking
Restaurant
Free wifi
Room service
Steam room
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Show 3 photos
1 Double Bed or 2 Beds
Free wifi
Flat-screen TV
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More details
8
1,658 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
WiFi quality
Breakfast
Featured reviews:
🇫🇷
Paul
8.2
July 2024
The place is clean and accessible. People are friendly. The beds are also totally ok.
The walls and doors are not soundproof enough. There are fully loaded buses of chidren and tourists going to this place, in the morning they will scream and make a lot of noises roaming the corridors and going to the spa. If your room is on the side of the spa, you may also hear the spa's outside unit turning on and making quite some noises.
🇸🇰
Jacob
9.1
November 2022
The hotel was very nice. Breakfast were amazing always big choice of food. Location wasn't in the city center, but it was not far from tram stop which was going to the city. Wellness was small, but really clean and it had enough facilities. I do recommend to try their Wawel hot wine if you are visiting in the winter.
In the wellness they didn't put signs for people to go without swimming suit to sauna, as it should be. They gave us only 1 towel each and not additional blanket for cover to sauna, so the towel got wet quickly from sweat.
🇬🇧
Matt
8.2
November 2022
The hotel is excellent value for money. The breakfast is great and my bed was very comfortable. I had a single room which looked a bit old fashioned but did the job with plenty of room and everything you need - TV, lots of power points and excellent wifi.
The hotel is a bit far out of the centre but it's very close to a tram stop. If you don't fancy trams then Ubers are very cheap in Krakow. The hotel feels a bit dated and still has the old fashioned keys (not cards) for the room which you have to leave at reception, but this isn't that much of an issue.
🇪🇸
Kaytlin
10
June 2024
Great breakfast spread, friendly and helpful staff who speak many languages, clean property and rooms, in a quiet area.
Personally this was no issue, but it’s outside of the city so if someone doesn’t want to take the tram they’d have to Uber every day but I thought it was great and only a 10 minute walk to the tram.
🇮🇳
Nidheesh
9.1
July 2023
breakfast was really good...also my early morning checkout...the staff at reception offered to pack me a light breakfast which was very thoughtful. I didn't ask for it. The bf box was ready 5am.
The Air con started to work by itself and not responding to remote. I called up reception but the staff at reception cut my call twice hearing me speak English. I went down and the staff send technician to correct it.
🇪🇪
Raigo
8.2
March 2024
Breakfast was sublime. The medium plus scrambled eggs were as good as I make them at home. All in all, it was a pleasure to stay at the hotel. Bonus- the restaurant was 10/10, foods were perfect.
The only thing that was not the best was the fact that the room was not as modern, in terms of the bathroom etc.
🇵🇱
Globetrottermm
8.2
May 2023
The personnel was really kind and helpful. In addition, breakfast was tasty.
It would be good to have kettle in room. As well, during Sunday's breakfast there was not enough space to eat it in the dinning room, I needed to go eat outside which was not so comfortable since it was cold outside before 8 am.
🇬🇧
Piotr
8.2
July 2024
Comfortable stay with fantastic breakfast. Good-sized rooms.
A bit too far from the city centre and the staff on reception could be bit more attentive
🇱🇻
Sevkans
9.1
August 2022
Overall it was a nice 2 night's stay for me. Staff nice, room ect. faultlessly clean and I do recommend to have breakfast included option since the breakfast buffet is great and was my biggest like here.
Some of the furniture/furbishing would like some freshening up, just worn.. Some rooms need new mattresses. First room was not goodin the aspect, second was good though
🇦🇺
Mohannad
10
August 2024
Very nice hotel good breakfast and Wonderful staff especially the young girl in the reception she is helpful and very polite
The air conditioning
Attractions
Divine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
0.6miWawel Hill
2.3miPlac Nowy
2.3miTempel Synagogue (Synagoga Tempel)
2.4miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
2.9miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
2.9miMaly Rynek (Small Market Square)
2.9miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
3.1miInteractive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
3.3miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
3.4miGOjump Krakow
5.2miNowa Huta
7.5miPieskowa Skala Castle (Zamek Pieskowa Skala)
12.5miFamily Home of John Paul II
21.4miWadowice
21.4miAttractions
Divine Mercy Sanctuary (Sanktuarium Bozego Milosierdzia)
0.6miWawel Hill
2.3miPlac Nowy
2.3miTempel Synagogue (Synagoga Tempel)
2.4miKrakow Town Hall Tower (Wieza Ratuszowa w Krakowie)
2.9miAdam Mickiewicz Monument (Pomnik Adama Mickiewicza)
2.9miMaly Rynek (Small Market Square)
2.9miJuliusz Slowacki Theatre in Krakow (Teatr im J. Slowackiego w Krakowie)
3.1miInteractive Museum of Obwarzanek (Zywe Muzeum Obwarzanka)
3.3miHistorical Museum of Krakow (Muzeum Historyczne Miasta Krakowa)
3.4miGOjump Krakow
5.2miNowa Huta
7.5miPieskowa Skala Castle (Zamek Pieskowa Skala)
12.5miFamily Home of John Paul II
21.4miWadowice
21.4miAirports
John Paul II International Airport Kraków–Balice
7miKatowice International Airport
48.8miSpa/Wellness packages
Free parking
Restaurant
Free wifi
Room service
Steam room
Air conditioning
Bar
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Beach chairs/Loungers
Elevator
Garden
Upper floors accessible by elevator
Free toiletries
Accessibility
Upper floors accessible by elevator
Bathroom
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Toilet
Toilet paper
Towels
Bedroom
Linens
Wardrobe or closet
Business Facilities
Business center
Fax/Photocopying
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Ironing service
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Restaurant
Special diet meals (on request)
Vending machine (drinks)
Vending machine (snacks)
Wine/Champagne
Food & drink safety
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Currency exchange
Express check-in/out
Private check-in/out
General
Air conditioning
Carpeted
Elevator
Facilities for disabled guests
Family rooms
Heating
Interconnecting room(s) available
Non-smoking rooms
Pet basket
Pet bowls
Pet Friendly
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Dining table
Living Area
Desk
Media & Technology
Flat-screen TV
Satellite channels
Telephone
TV
Outdoors
Garden
Outdoor furniture
Terrace
Parking
Free parking
Parking On Site
Physical distancing
Cashless payment available
Room Amenities
Socket near the bed
Safety & security
CCTV in common areas
CCTV outside property
Fire extinguishers
Key access
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Spa
Beach chairs/Loungers
Beauty services
Body scrub
Body treatments
Facial treatments
Fitness
Foot bath
Locker rooms
Manicure
Massage
Pedicure
Spa
Spa facilities
Spa lounge/Relaxation area
Spa/Wellness packages
Steam room
Turkish/Steam Bath
Waxing services
Transportation
Airport drop-off
Airport pickup
Airport shuttle
Shuttle service
Pets are allowed. Charges may apply.
WiFi is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 3 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
0 - 1 years
2 - 2 years
Extra bed upon request
$17 per child per day
3+ years
Extra bed upon request
$17 per person per day
The price in PLN has been converted to show you the approximate price in USD.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of cribs, extra beds, and children allowed in existing beds can vary depending on the option booked.
All cribs and extra beds are subject to availability.
JCB,
Visa,
Mastercard,
American Express,
Diners Club,
Maestro,
Cash only
This property accepts cash.
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