New beautiful modern hotel, lobby, swimming pool, sauna. Good breakfast but not as expected for 5 shafts hotel.

This isn't 5starts hotel. No amenities in room as lotion, no bag for laundry, etc... Breakfast is has big variety but it is basic breakfast not as expected in level of 5 stars. Gym is very poor. The hotel is very big but the gym is very very small as just to put in the hotel description that there is gym....!! Omelette stand in breakfast is only 1 !! Need wait long for the omelette. So many peoples were there, need wait 20-30 min. Swimming pool/sauna - from 8:30 PM children are forbidden to be there, but it doesn't really force by the team. So still so much noise and couples can't have it as should. Conclusion - better go to other hotel that give the real atmosphere of 5 stars and pay.

Big rooms, good breakfast,spa,pools. Spa area is only for adults after 20:30.

I booked two “deluxe” rooms . One was deluxe with beautiful Mountain View but second with construction view for the same price.

Nice breakfast, good choice of food. Hotel new and nice, good room size. You can feel the hotel team is still building, a lot of enthusiasm. Location good for skiers, close to gondola. Swimming pool was nice. Bar was also good, but closed quite early. I would recommend the hotel to families, rather than couples.

A bit distant from city center. A lot of new apt houses building around, view was not very spectacular. Generally not exceptionally good for the money. Parking.fee was a rip-off. Spa rules not controlled at all, kids in adults only zones, etc. Sauna ritual was a joke, need proper sauna-master, or trainings. Elevators were always full in rush-hours, we often had to take stairs.

I liked the place. Great for families with kids. We liked everything besides what I mentioned in the other section.

I didn't like that during the week some of the facilities are limited. For example one of the sauna was closed and also one of the swimming pools. The water in the swimming pools was also colder during the week. However, from Friday and during the weekend they opened all the facilities and heated up the pool temperature. So from one hand weekend is more people which comes with negatives but from other hand, during the week colder pool, less working pools and saunas. At least this was during our stay.

The hotel is quite nice and new! The staff is fantastic and always looking to support with whatever they can! On Friday and Saturday, there is live music in the lobby bar. The pool is great for kids! Breakfast has a nice variety, and the dinner a la carte has good value for money.

We arrived on a Tuesday and left on a Sunday. It was clear the difference between the initial 2 days and the days after Thursday, when the hotel got really packed! When the hotel was packed, we could see that some areas could have a bigger size, like the lobby, where they have live music, the pool, and also the elevators. The lobby on Friday and Saturday was crowded, and there were no seats for everyone. The pool was also really crowded, especially around 4-6 PM. And the elevators were usually with huge lines or not supporting the demand. So I would recommend going during the week, if possible.

I love Elements! All of the elements are compiled in a very distinguish and guests oriented set up. Staff is really helpful and mindful about their work. Food is delicious, especially coffee - this taste will never be forgotten. Should you choose this place, you will never regret it!

Great location and staff, always kind and helpful. Breakfast with a huge variety of foods, nice pools and spa facilities. The bed was comfortable and spacious.

The hotel claims to be a five star hotel but they couldn’t keep their carpets clean, there were lots of stains on the carpets in our room. And the parking fee…. Unacceptable. Better include it in the price of the room from the beginning. Or better yet..it should be free for the customers of the hotel!

Pool for the children and family sauna was great. Playground behind a hotel is great but I would not like to have an apartment on that side close by. Cableway is really close and you can reach the mountain really easily. Also Runtracks are very nice and nearby even for walk. Very pro children, this was absolutely amazing for us.

Definitely not 5* hotel. Room service is bad, they told us that food would not be delivered to room. Some room locations are bad like whole 1st resp 2nd floor. Paid parking on gravel.

- great pool - great location - comfortable apartment -clean

- overcrowded everywhere - there is no space in the pools - you have to wait on a long queue when ordering food or drinks from the bar - when some happening in the lobby like singing or something, so many people you cannot see anything - baby disco and kids area overcrowded you have no space to move at all and it smells horrible - parking additional fee - baby cot and kid bedding additional fee, - no bathrobe for the kids If there were less people in the hotel it would have been amazing!!! Hotel itself is great but I disliked that you cannot enjoy it...

Large selection of food at breakfast. Possibility accommodation with dogs!

The direct order failed due to the impossibility of payment from foreign account. Although it was requested by phone to send the data for payment, the promised data didn’t arrive by email and reservation was cancelled. In the end we had to order through booking (higher price) with payment on the spot. First impression from communication with the hotel wasn’t entirely positive.