- amazing breakfast and dinner, great selection, everyday a lot of fresh fruit and vegetables, many different meat choices, two different soups, egg variety for breakfast, we loved it - a great place for kids, amazing new outside playground, inner playroom, a special pool for kids with a lot of toys - we loved the room (bedroom + living room) and a huge balcony with perfect view - friendly staff, everyone was smiling and very helpful - I forgot my swimsuit at home, so big thumbs up for the idea of offering swimsuits on the pool floor - food shop (Biedronka) very close to the hotel in case you need to buy anything - lovely pizza place just across the street - a lot of things to do around

- I think it would be nice to improve the parking sign when you arrive for the first time, we were not sure where to park the car when we needed to check in - parking place is paid, which I believe should not be necessary in 5-star hotel, especially when you don't have many other choices on how to get to the hotel - the inner playroom deserves some attention, I appreciate the wooden toys (not plastic everywhere), but most of them were broken, the plastic toys were quite dirty, all coloring books were already colored etc. we strongly preferred the outside playground.

Great events for little kids, my daughter was happy to attend them. Game room is cool. Wonderful restaurant with kind staff and delicious food. Decent breakfast, but queues everywhere for everything. Good parking garage, but difficult entrance for lower cars. Spacious rooms, but perfume was too aggressive.

A lot of people everywhere. Decided not to even try to go to the pool area. There are 3 elevators which seem to be programmed poorly, you have to wait all the time, so stairs was the only option. Would not go there without little kids.

New beautiful modern hotel, lobby, swimming pool, sauna. Good breakfast but not as expected for 5 shafts hotel.

This isn't 5starts hotel. No amenities in room as lotion, no bag for laundry, etc... Breakfast is has big variety but it is basic breakfast not as expected in level of 5 stars. Gym is very poor. The hotel is very big but the gym is very very small as just to put in the hotel description that there is gym....!! Omelette stand in breakfast is only 1 !! Need wait long for the omelette. So many peoples were there, need wait 20-30 min. Swimming pool/sauna - from 8:30 PM children are forbidden to be there, but it doesn't really force by the team. So still so much noise and couples can't have it as should. Conclusion - better go to other hotel that give the real atmosphere of 5 stars and pay.

Big rooms, good breakfast,spa,pools. Spa area is only for adults after 20:30.

I booked two “deluxe” rooms . One was deluxe with beautiful Mountain View but second with construction view for the same price.

Modern & family-friendly hotel with a broad range of amenities & courteous, multilingual staff. Superb food served by the a la carte restaurant but also at the dinner buffet. Various activities offered by the hotel (indoor and outdoor swimming, gym, gaming room, live music at the hotel bar, E-Bike rental & more). 10-15 minutes walk to the mountain cable car and the village center.

Everything is charged separately and especially for a baby bed, no separate fee should apply in a 5 star hotel. Parking also comes at an extra fee despite anyone who is staying at the hotel is coming by car. Breakfast and dinner can become very crowded and loud with all the families, especially during peaks. Consider the a la carte or external restaurants if you are sensitive about noise.

Elegant building, comfortable and spacious room with lots of storage space, friendly staff

This hotel seems like a fantastic choice for families, but I wouldn’t suggest it for couples traveling without kids. The common areas are quite noisy, and the pools tend to be overcrowded. Additionally, the outdoor pool lacks a pleasant view. Breakfast can be quite overwhelming due to the chaos and limited seating, which may require waiting in line. We also found that toiletries did not include a dental set, and we had to pay extra for that. Parking is not included and costs between 35-60 PLN per day. When we requested champagne glasses from the reception, we were directed to the lounge bar instead. Overall, the service fell short of our expectations.

Good pools and free classes, like yoga which it was very good. Very family-friendly place. The room was super spacious. Good food in restaurant, though space for breakfast is too tight and it’s always crowded. Staff was very nice in the reception.

The pillows were super bad, like having nothing. Room cleaning always came when we were in the room, not properly organized to provide the service, honestly. The gym is super small and not comfortable to use if there are more than 2 people there. This could be very much improved, considering it’s a 5 stars hotel.

Great position, clean and spacious room. Good breakfast. Several services included. Game room and kids corner. It was nice that they had prepared milk bottle warmer in the room and bathing basket for babies ❤️

It is quite crowded, long line and a lot of people for breakfast and/or dinner (all you can eat dinner) . Also waiting times in elevator. Busy lobby bar. I believe with the restaurant choices around the area, the dinner price it is not worth it. Also, they had several play room and kids corner, but they were spread in different floors, so not very well thought through for families with kids in different age. Also gym was too small, so my husband went but gave up using it.

I had a fantastic stay at this hotel! The great breakfast with its wide variety of options was a wonderful start to each day. The underground parking spot was very convenient and secure. Our room and bathroom were perfect, spacious, and clean. The hotel amenities really stood out, offering everything you could need for a comfortable stay. The large choice in dinner and breakfast made every meal a pleasure. Plus, the hotel’s location was in an ideal environment for hiking, offering beautiful trails and scenery right outside the door.

While our stay had its highlights, there were some disappointments. Not everyone at the reception spoke English, which made communication a bit difficult. During our stay, the hotel pool was very busy, making it hard to relax. More jacuzzis would have been nice to accommodate the number of guests. The dining hall was very noisy, with a lot of screaming children scattered across the room. It would be much better if they were seated in one area to create a more pleasant atmosphere for other guests.

Nice breakfast, good choice of food. Hotel new and nice, good room size. You can feel the hotel team is still building, a lot of enthusiasm. Location good for skiers, close to gondola. Swimming pool was nice. Bar was also good, but closed quite early. I would recommend the hotel to families, rather than couples.

A bit distant from city center. A lot of new apt houses building around, view was not very spectacular. Generally not exceptionally good for the money. Parking.fee was a rip-off. Spa rules not controlled at all, kids in adults only zones, etc. Sauna ritual was a joke, need proper sauna-master, or trainings. Elevators were always full in rush-hours, we often had to take stairs.