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9

1,855 reviews

Platinum Mountain Hotel&SPA

Platinum Mountain Hotel&SPA

Kilińskiego, Szklarska Poreba, 58-580, Poland

Reservations:

+1-833-728-2041

Choose dates to view prices

Skiing

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Free wifi

Platinum Mountain Hotel&SPA

Welcome to the luxurious Platinum Mountain Hotel & SPA, a 5-star gem nestled in the charming city of Szklarska Poręba, Poland. Located just 0.4mi from the city center, this hotel offers the perfect blend of convenience and serenity for travelers seeking a tranquil retreat. Boasting 1855 reviews, this hotel is a popular choice for those looking for top-notch service and relaxation.

Unwind in style at this hotel with a wide range of amenities to cater to every guest's needs. From skiing and spa/wellness packages to both indoor and outdoor swimming pools, there is something for everyone to enjoy. Families will appreciate the kids' pool and club, while those seeking relaxation can indulge in the sauna and steam room. With free Wi-Fi, air conditioning, and room service, every comfort is taken care of during your stay.

Experience the epitome of luxury at Platinum Mountain Hotel & SPA with its incredible facilities, impeccable service, and breathtaking views. With extras like live music performances and a fitness center, this hotel goes above and beyond to ensure a memorable stay for all guests. Book now for an unforgettable vacation in Poland's picturesque Szklarska Poręba!

Indulge your taste buds at Platinum Mountain Hotel & SPA's eclectic array of on-site restaurants. From savoring traditional Polish dishes at Restauracja Regionalne Talerze to delighting in authentic Italian flavors at Restauracja Piatti, and even treating yourself to delectable Greek cuisine at Restauracja Greckie Talerze, the hotel offers a culinary experience that caters to every palate. Whether you're craving hearty pierogi, a creamy risotto, or a refreshing Greek salad, your dining desires are sure to be met at these exquisite dining establishments.

For guests seeking relaxation and rejuvenation, the hotel's indoor and outdoor pools provide the ideal setting to unwind. The indoor heated pool, with its plunge feature and shallow end, is a haven for adults looking to take a leisurely dip regardless of the season. Meanwhile, the outdoor pool offers a picturesque backdrop with stunning views, making it a serene escape exclusively for adult guests. Whether you prefer the warmth of an indoor pool or the refreshing breeze by the outdoor one, both options promise a tranquil experience during your stay.

Experience ultimate convenience during your vacation with Platinum Mountain Hotel & SPA's accepted payment methods. Leave the hassle of cash behind and enjoy a seamless transaction process by paying with your Mastercard, Visa, or Maestro card. Embrace a stress-free holiday where your focus can solely be on relaxation and enjoyment, knowing that your preferred method of payment is readily accepted. Book your escape to Szklarska Poręba today and look forward to a hassle-free check-out experience at this luxurious 5-star retreat.

Closest airports

Pardubice Airport

56.6mi

Most popular amenities

Skiing

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Kid-friendly buffet

Bar

Ski rental on site

Sun deck

Tour desk

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach chairs/Loungers

Elevator

Playground

Picnic area

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

View

Rooms

Superior Double Room with Balcony in Platinum Mountain Hotel&SPA

Show 4 photos

Superior, 2 Twin, Balcony

2 Twin Beds

1 Sofa Bed

375 sqft

Private Bathroom

Balcony

View

Flat-screen TV

x4

+

More details

Double or Twin Room with Balcony in Platinum Mountain Hotel&SPA

Show 4 photos

Room - 2 Twin, Balcony

2 Twin Beds

300 sqft

Private Bathroom

Balcony

View

Flat-screen TV

More details

Show 4 photos

DoubleOrTwin Room, Balcony

1 Double Bed

Balcony

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Room

Show 5 photos

Superior

1 Twin Bed

+

More details

Show 4 photos

Superior, Balcony

Balcony

Flat-screen TV

Refrigerator

Tea/Coffee maker

x10

+

x6

More details

Show 2 photos

Deluxe, Balcony

Balcony

Flat-screen TV

Refrigerator

Tea/Coffee maker

x10

+

x6

More details

Comfort, Twin

1 Twin Bed

+

More details

Room - 2 Double

2 Double Beds

x4

+

x3

More details

Guest reviews

9

1,855 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇨🇿

Žampa

10

August 2022

We were very pleasantly surprised with everything. Beautiful hotel, very helpful staff, amazing wellness area and outstanding food. We have been to some five-star hotels, but this one was, hands down, the best one. I have no objection to the hotel whatsoever, the very best thing I'd like to point out was the food, literally everything tasted amazing and the quality of the ingredients was TOP. The only downside were the ignorant and stupid guests, who walked past three signs saying "nudity area" in three languages into the wellness area with their swimsuits on!

The only thing, that was bothering was, that hotel guests couldn't read, or were just ignorants and went in the wellness area with swimsuits on... There were signs everywhere, so maybe they need drawings instead of letters, or maybe this should be written even bigger and somebody should sometimes check... I saw a lifeguard sweeping the floor and a guy walked in front of him out of the sauna with swimsuit on and the lifeguard didn't say anything. This was the only problem during our stay, but it was VERY unpleasant... Another thing, it would be nice if you could get a big bedsheet instead of a towel to the sauna, so that you could lie down, the towels were too small, so it was not possible to lie down in the sauna without your bare skin touching the wood.

🇬🇧

Iwonajk

9.1

September 2024

Setting, facilities were great Pool area, part for swimming, SPA were excellent could stay there for hours

The staff attending rooms were hardly proactive, even when we left our kind request when leaving for breakfast, they were coming just late afternoon after some prompts. Staff in the restaurant did not smile, focused on a task they were doing at that moment, would not give you priority when passing by, being a bit pushy... In the contrary, staff at the reception was outstanding, polite, responsive and very helpful

🇱🇹

Almantas

10

July 2023

True 5 star hotel in the mountains. Both outside and inside swimming pools, 3 jacuzzies, nice modern rooms with balconies, amazing views at day and night, good parking. The breakfast was ideal and the dinner was just a nobleman feast, completely beyond any expectations, kids rated it "7 stars" - the best of great Polish kitchen with the choices beyond wide and highest food quality. Service oriented, not tired, friendly staff in reception and restaurants, high attention to details everywhere, like a separate big coffee machine for those who need lactose-free milk, free e-car charging, etc. etc....

Massages and SPA procedures wife wanted to try were fully booked for several days ahead... :)

🇨🇿

Michal

8.2

October 2023

Service in restaurant. Even if it was almost empty during lunch, waiters look intentionaĺy away from you. You have to ask for everything multiple times. We stayed 3 days, still the same. In Italian restaurant we waited for kids food 80 minutes.. and was not informed in ahead. Do not recommend to eat there. Organisation of breakfast terrible, long waiting lines 25 minutes. Rest of facility very good even remaining staff good. But try to avoid “kitchen and stuff”; adding photo of queu and mushroom risoto

🇬🇧

Malgorzata

10

September 2023

Excellent attractions for young kids. We had a lovely forest view from our balcony. Rooms nice and clean.

*Parking should be free given the already high price for the hotel stay. *We booked a room with double bed and sofa bed as we stayed with two young kids. Unfortunately only the double bed had sheets on it. There were duvets and pillows inside sofa bed without covers. I called reception and asked for extra set of pillow cases, duvet cover and a bed sheet. I was asked to pay additional money for the extra bedding. Apparently our kids (2 and 4) were expected to sleep on a double bed with us and were not included in the price during booking. Why do you advertise that there is a sofa bed in the room if you don’t expect guests to use it for sleeping 😳. No way would we all fit on that double bed and had a good night of sleep.

🇬🇧

Katarzyna

9.1

July 2023

A great new hotel close to various mountain trails but still within a walking distance from the town centre. Nice decor. Clean, nicely maintained pools, saunas and spa facilities. Spacious room. Friendly and attentive staff. We didn't come with kids on this occasion but it is a very family friendly hotel. #PlatynowePowroty

Not so much a complaint but a comment on what could be improved: rather limited vegan options at buffet breakfast. Two A la care restaurants also had very limited vegan offering so we were only able to eat there on one night but everything that we ordered was delicious and all the staff were lovely. The outside space is taken over by the car park so not the best place to relax outdoors, however big balconies are a plus. We were lucky to have a balcony facing the woods.

🇨🇿

Maryna

8.2

September 2024

The hotel overall is a nice place. Nice area. The staff was really pleasant, we didn't like our room and they changed it with no problem.

We were in the end of August and it was so crowded, that its a long queque for breakfast, no chance to get a place near the pool, spa is full. Obviously, all those facilities are made for much less amount of people that they let in.

🇮🇪

John

9.1

June 2022

Woke up every morning around 9:00 by cleaners asking us can they clean the room. We asked them to do it later, but they never did. Not what you expect from a 5 star hotel.

Attitude of cleaning staff.

🇧🇪

Nick

8.2

September 2022

the hotel is new with very stylish interior.

we had some frustrations about the wellness. the entrance clearly asked the guests to wear no textile in this zone, but most guests wore bathing suites in sauna (not hygienic) there were 10 relax beds available, but they were all occupied by towels from guests who were not there. This put a damper on our wellness experience. When we checked out at the hotel the man at the desk didn’t asked us if everything was ok. not what we are used to from a 5 star hotel :(

🇨🇿

Polina

10

October 2023

Amazing hotel, very clean room. Staff was very friendly and professional. Breakfast is extremely tasty with a lot of food so you have options to choose. Very nice that after 8pm pool is 16+ so is much more quite. If you travel with kids there is also an entertainment for them.

A bit overloaded pool in the evening :) Also a navigation to the pool area might be a bit better for each floor.

Points of Interest Around Platinum Mountain Hotel&SPA

Attractions

iQlandia

21.1mi

Restaurants

Restauracja Regionalne Talerze

Cuisines

  • Polish

Restauracja Piatti

Cuisines

  • Italian

Restauracja Greckie Talerze

Cuisines

  • Greek

Pools

Location

  • Indoor

Features

  • Heated
  • With plunge
  • Shallow end
  • With view

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • Heated
  • With plunge
  • Shallow end
  • With view

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Platinum Mountain Hotel&SPA

Skiing

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Free wifi

Room service

Fitness center

Steam room

Sauna

Air conditioning

Kid-friendly buffet

Bar

Ski rental on site

Sun deck

Tour desk

24-hour front desk

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach chairs/Loungers

Elevator

Playground

Picnic area

Upper floors accessible by elevator

Extra long beds (> 6.5 ft)

Free toiletries

Balcony

View

Stay rules - Platinum Mountain Hotel&SPA

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property