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8.8

3,500 reviews

Crystal Mountain Hotel Wisła

Crystal Mountain Hotel Wisła

Ul. Bukowa, Wisla, 43-460, Poland

Reservations:

+1-833-728-2041

Choose dates to view prices

Water park

Skiing

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Crystal Mountain Hotel Wisła

Welcome to Crystal Mountain Hotel Wisła, a luxurious 5-star hotel nestled in the picturesque city of Wisła, Poland. Located just 0.7mi from the city center, our hotel offers convenience and tranquility for your stay. With 3500 reviews and a minimum price starting from $127, our hotel promises an unforgettable experience.

At Crystal Mountain Hotel Wisła, we prioritize your comfort and relaxation. Start your day right with our delicious breakfast spread before exploring the wonders of Wisła. Our extensive amenities include a water park, skiing, spa/wellness packages, and both indoor and outdoor swimming pools. Families will love the kids' pool and kids' club, ensuring a fun-filled stay for the little ones. Unwind and rejuvenate in our Turkish/Steam bath, sauna, or hot tub, or take in the breathtaking mountain views from our terrace or sun deck.

With a wide range of additional features such as a bar, fitness center, room service, and even a babysitting/child services, we aim to cater to all your needs. Our hotel is also pet-friendly with extra charges. Whether you're looking to have a relaxing getaway or an action-packed adventure, Crystal Mountain Hotel Wisła has something for everyone. Book your stay with us today and create memories that will last a lifetime.

After a day full of adventure and relaxation, satisfy your hunger at our on-site restaurant, Crystal. With a cozy and family-friendly ambiance, Crystal offers a delightful dining experience. Indulge in local and European cuisines prepared by our talented chefs. Whether you are craving traditional Polish dishes or international favorites, our diverse menu has something to please every palate. Sit back, relax, and enjoy a delicious meal surrounded by loved ones.

When it comes to payment options, we want to make your stay as convenient as possible. Please note that we do not accept cash at Crystal Mountain Hotel Wisła. However, we gladly accept Visa, Mastercard, and Maestro cards. You can simply swipe your card at the front desk for a seamless and hassle-free payment experience.

At Crystal Mountain Hotel Wisła, we offer a variety of room types tailored to suit your needs. Our Superior Studio provides ample space for up to 3 adults and 2 children, featuring comfortable twin beds and a cozy sofa bed. If you are traveling with your family, our Family Junior Suite is an excellent choice. With its spacious layout and accommodating amenities, it can comfortably accommodate 3 adults and 2 children. For those seeking a cozy and intimate setting, our Standard Double Room offers a perfect retreat with its twin beds and ample space for 3 adults and 2 children. No matter which room you choose, you can expect a comfortable and enjoyable stay at Crystal Mountain Hotel Wisła.

Book your stay with us today and let us provide you with an unforgettable experience. Whether you are seeking relaxation or adventure, our hotel has something for everyone. From our luxurious amenities to our convenient location, Crystal Mountain Hotel Wisła is the perfect choice for your next vacation. Come and create memories that will last a lifetime.

Closest airports

Leoš Janáček Airport Ostrava

33.7mi

John Paul II International Airport Kraków–Balice

50.2mi

Katowice International Airport

56.7mi

Most popular amenities

Water park

Skiing

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Water sports facilities on site

Waterslide

Steam room

Sauna

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Babysitting/Child services

Terrace

Soundproof rooms

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Picnic area

Garden

View

Balcony

Rooms

Superior Studio in Crystal Mountain Hotel Wisła

Show 8 photos

Superior Studio

2 Twin Beds

1 Sofa Bed

515 sqft

Mountain view

City view

Private Bathroom

Balcony

x3

+

More details

Enjoy a spacious Superior Studio with stunning mountain and city views. Equipped with comfortable beds, a private bathroom, and a range of amenities including a flat-screen TV and minibar, this studio is perfect for families of up to 3 adults and 2 children.

Family Junior Suite in Crystal Mountain Hotel Wisła

Show 6 photos

Family Junior Suite

2 Twin Beds

1 Sofa Bed

375 sqft

Mountain view

City view

Private Bathroom

Balcony

x3

+

More details

Experience the perfect family getaway in our spacious and stylish Family Junior Suite. Unwind in this 377 sqft room featuring breathtaking mountain and city views, a private bathroom, balcony, and top-notch amenities like a minibar, flat-screen TV, and air conditioning. With enough space for 3 adults and 2 children, it's the ideal option for a comfortable and unforgettable stay.

Standard Double Room in Crystal Mountain Hotel Wisła

Show 10 photos

Standard Double Room

2 Twin Beds

290 sqft

Mountain view

City view

Private Bathroom

Balcony

x3

+

More details

Welcome to our Standard Double Room, a cozy retreat with breathtaking mountain and city views. This spacious room can accommodate 3 adults and 2 children, offering twin beds for a comfortable night's sleep. Enjoy the convenience of a private bathroom, balcony, minibar, and flat-screen TV, as well as amenities like air conditioning, a tea/coffee maker, and a refreshing shower.

Guest reviews

8.8

3,500 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Breakfast

Featured reviews:

🇩🇪

André

10

July 2023

The hotel is excellent! The pools are very good, the saunas and the kids space are amazing, the rooms are comfortable and the breakfast has a lot of options. The bar is also good and the parking is also very good and organized. I would definitely stay again.

Some little things annoyed me. First of all, the elevator is a real issue. We stayed on the 4th floor and to go to the pools we needed to use the stairs until the 0 floor, which is not convenient. If you have mobility problems, please reconsider going there. The floor near to the swimming pool is not very suitable. It's very slippery and I saw many kids falling there. Please be aware of it. And lastly, besides the reception, the staff barely speak english. I can understand it considering the amount of people from Poland in the hotel, but it's something that annoyed me a bunch of times.

🇦🇹

Tomasz

9.1

October 2021

Breakfast was exceptional, rooms (and the fantastic view) were also great. Lunch was high-class and prices appropriate. Kids room, games room, and the swimming pool area is really enjoyable, especially when you are travelling with kids. Front desk was really helpful with strong focus on problem solving. Associated taxi company is quick and their prices are ok.

Check-in was a bit chaotic as the prefilled data was only partially correct. It would have been helpful to receive hotel infos in english as well (as my wife does not speak polish she could not read the handouts) - as well as prices for parking upfront (prices for parking were standard and ok though). Also for almost one day we did hear drilling sounds from the room next to us - good thing is that the front desk reacted immediately upon notice and stopped the working. The only way to get down to the city center is to walk down the mountain road (never try the direct route downwards!), the roads are under heavy construction so you need to think twice if you use your car. It is also reccomendable to use the service of the associated taxi company, as the other companies require +20zl more.

🇵🇱

Dmitriy

10

December 2022

Great top hotel. + Good restaurant. Amazing cocktails in a bar (kudos to barman!) + Very good modern rooms with good mount views (really optimal planning as in fact all rooms have good view). + Good sauna area and pool. + Fun room! + Ski and bike rent. + Location! + hint: the hotel is almost empty on Sunday evenings

In fact everything was great! Only few minor comments (not even concerns): - Queue on a reception if you come on Friday / Saturday at 15-17) - Quite expensive parking with no alternatives (good one) - Complex dinner is quite expensive which make more sense to go to restaurant (both options are good quality) - not a cheap hotel for sure (it shouldn't taking into account the highest quality)

🇺🇦

Marko

9.1

June 2023

At this place you will meet nice stuff. Breakfast always nice and sweet. Nice parking slots and easy access make your life easier. Also bar always give you a wide veriety to go with

A lot of people hanging in the midday at the balcony. So it make you feel a bit not comfortable - as you cant simply open the window. Moreover its load when everybody is hanging at their balconies and you see everybody

🇸🇰

Silvia

9.1

June 2022

big modern hotel at the top of the hill with perfect views, nice rooms, big lobby, perfect pools, great animators for children… parking, children playground indoor and outdoor…. and if we can recomend western city in Zory as one day trip - it was perfect

restaurants …. really many people during weekend, not good organization during breakfast and dinner, quality of food should be better for 5s hotel, for example original nutella for children …. a la carte restaurant was better for dinner, but very few children meals

🇨🇿

Sokoban

9.1

July 2023

We got an upgrade (paid) and the views were breathtaking. Really great. Outdoor/indoor pools (Black Pool is great) are great. Sauna world is superb. Breakfast super tasty. Overall great.

The room service (upkeep) was a bit slow. Prefer better variety of food for dinner. Maybe a minishop would be good idea as it is a long way to the city.

🇵🇱

Maciej

9.1

August 2023

Very good location with excellent view to the city and the surrounding hills. Possibility to rent e-bike and explore mountain paths. Indoor and outdoor pools where kids could spend valuable time. High level of comfort, cleanliness.

Expensive parking.

🇨🇿

Petr

9.1

May 2022

Food was excellent. I missed an option to have a plain meat, without any sauce. Forest location was pleasant and calming, the view from a room was nice. Free pool, game room and gym was just what I needed (I tried PS5 and the joystick drift issue is horrible!).

There were so many children, I guess it would be very nice to have an option to book a room in a "quiet part" of the hotel. Also, we had a disabled neighbour who was very noisy, but that's something you cant control... Would be nice to know we can get another room, next time I'll ask,

🇨🇿

Nicole

8.2

May 2023

New hotel, everything is clean and nice. Kind staff, great view... perfect for a short trip over the weekend or two nights during the week.

I was wondering that most of the staff did not speak English at least on the communication level. I guess the target group is guests from Poland and the neighbour countries hopefully understanding Polish.

🇱🇹

Vita

10

August 2022

Spectacular location, beautiful views from the balcony and restaurant. Delicious food, friendly staff. There is entertainment for the whole family.

Not everyone understands that they work in a 5* hotel. I asked them to replace the wet robes with dry ones. The man who cleaned the rooms on the 9th floor was angry and unpleasant and told me to dry them in the sun. I was unpleasantly surprised that a cleaner in a 5 * hotel can talk to a guest like that...

Points of Interest Around Crystal Mountain Hotel Wisła

Attractions

New City Hall Viewing Tower

28.2mi

Auschwitz-Birkenau Memorial and Museum

29.2mi

Restaurants

Crystal

Cuisines

  • Local
  • European

Ambiances

  • Family Friendly

Pools

Location

  • Indoor

Features

  • With view
  • Infinity

Age restrictions

  • Adults only

Availability

  • All season

Location

  • Outdoor

Features

  • With view
  • Infinity

Age restrictions

  • Adults only

Availability

  • Seasonal

Amenities of Crystal Mountain Hotel Wisła

Water park

Skiing

Spa/Wellness packages

Kids' club

Restaurant

Indoor swimming pool

Outdoor swimming pool

Kids' pool

Business center

Free wifi

Room service

Fitness center

Turkish/Steam Bath

Water sports facilities on site

Waterslide

Steam room

Sauna

Air conditioning

Kid-friendly buffet

Bar

Sun deck

Tour desk

Babysitting/Child services

Terrace

Soundproof rooms

24-hour front desk

Mountain view

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach umbrellas

Beach chairs/Loungers

Elevator

Playground

Picnic area

Garden

View

Balcony

Stay rules - Crystal Mountain Hotel Wisła

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property

Frequently Asked Questions - Crystal Mountain Hotel Wisła

Are pets permitted at Crystal Mountain Hotel Wisła?

Absolutely! At Crystal Mountain Hotel Wisła, pets are allowed to stay with you. Please note that there may be charges associated with bringing your furry friend along. Enjoy your stay with your pet!

What's the check-in and check-out schedule at Crystal Mountain Hotel Wisła?

Planning to stay at Crystal Mountain Hotel Wisła? Kindly note that you can check in after 04:00 PM and before 11:00 AM is when you'll need to check out.

Is free parking available at Crystal Mountain Hotel Wisła?

Yes, Crystal Mountain Hotel Wisła offers private on-site parking for an additional fee of 70 zł per day. Reservations for parking are required.

What's the nightly rate at Crystal Mountain Hotel Wisła?

Accommodation at Crystal Mountain Hotel Wisła starts as low as $127. Rates could differ based on your room selection and dates. Ensure to enter your dates for the most accurate pricing.

What are the room types available at Crystal Mountain Hotel Wisła?

Crystal Mountain Hotel Wisła offers a variety of rooms including Superior Studios, Family Junior Suites, and Standard Double Rooms. All rooms have a non-smoking policy and can accommodate 3 adults and 2 children. The rooms feature different sizes ranging from 291 sqft to 517 sqft and have different bed configurations, including twin beds and sofa beds.

What is there to do in Crystal Mountain Hotel Wisła?

Guests at Crystal Mountain Hotel Wisła can enjoy a variety of leisure amenities during their stay. The hotel features a water park, perfect for a day of fun and entertainment. For those who enjoy skiing, the hotel offers skiing facilities. The spa at the hotel offers wellness packages, massages, body treatments, and beauty services, providing guests with the opportunity to relax and rejuvenate.

There are two pools at the hotel for guests to enjoy. One is an indoor swimming pool, while the other is an outdoor pool. The outdoor pool features an infinity design and offers stunning views. Please note that both pools have age restrictions and are for adults only.

Additionally, the hotel offers a restaurant called Crystal, which serves local and European cuisine. It provides a family-friendly ambiance for guests to enjoy a delicious meal.

Overall, guests have a wide range of leisure amenities to choose from, including pools, a water park, skiing, and a spa.

Does Crystal Mountain Hotel Wisła feature a pool area?

The Crystal Mountain Hotel Wisła has two pools. Pool 1 is available all year round and is located indoors. It is restricted to adults only and offers a view. Pool 2 is only available seasonally and is an outdoor pool. It is also restricted to adults only and has features such as an infinity pool and a view.

Are there restaurants located within Crystal Mountain Hotel Wisła?

Yes, the Crystal Mountain Hotel Wisła has a restaurant on site called Crystal. The ambiance is described as family-friendly and the cuisine offered includes local and European dishes.

Which payment methods are supported by Crystal Mountain Hotel Wisła?

Crystal Mountain Hotel Wisła accepts Visa, Mastercard, and Maestro as payment methods. Cash is not accepted.