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8.9

829 reviews

Helan Family & SPA

Helan Family & SPA

Stara Pardałówka 6, Zakopane, 34-500, Poland

Reservations:

+1-833-728-2041

Choose dates to view prices

Skiing

Spa/Wellness packages

Indoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Turkish/Steam Bath

Steam room

Helan Family & SPA

Embrace the beauty of the Tatra Mountains from Helan Family & SPA, a charming 3-star bed and breakfast nestled in Zakopane, Poland. Located at Stara Pardałówka 6, just 1.7mi from the vibrant city center, this family-friendly retreat offers a cozy and welcoming atmosphere for travelers seeking relaxation and adventure.

With 829 glowing reviews, Helan Family & SPA promises a delightful stay filled with exciting amenities. Enjoy complimentary access to the indoor swimming pool, sauna, and Turkish/Steam Bath. For little travelers, there is a kids' pool and a kid-friendly buffet. Retire to your non-smoking, soundproof room equipped with a private bathroom, balcony, and free Wi-Fi. In the evenings, unwind with live music performances at the bar or bask in the sun on the terrace and garden area.

For those eager to explore the great outdoors, Helan Family & SPA offers ski facilities for winter enthusiasts. Ideal for families, this hotel also provides free babysitting services and a host of child-friendly amenities. Whether you seek a rejuvenating spa retreat or an exhilarating mountain escape, Helan Family & SPA is a haven of comfort and leisure in the heart of Zakopane.

In addition to the array of amenities available, Helan Family & SPA ensures a seamless and convenient payment process for its guests. Cash is not accepted at the hotel, but worry not, as the hotel gladly accepts payment through Visa, Mastercard, and Maestro. You can now book your room and any additional services with ease using these widely accepted payment methods.

For those guests looking for a budget-friendly accommodation option, the Economy room at Helan Family & SPA is a perfect choice. Ideal for 2 adults and 1 child, this room provides all the basic comforts you need for a relaxing stay in Zakopane. From the cozy beds to the modern amenities, the Economy room offers excellent value for those seeking a comfortable yet economical lodging option during their mountain getaway.

For travelers desiring a touch of luxury during their holiday, the Deluxe rooms at Helan Family & SPA provide an upscale accommodation experience. Unwind in style in these elegantly designed rooms, equipped with all the necessary conveniences for a delightful stay. With space for 2 adults and 1 child, the Deluxe rooms offer a lavish retreat after a day of skiing or exploring the picturesque surroundings of Zakopane. Upgrade to a Deluxe room for a truly indulgent mountain escape.

Closest airports

Poprad-Tatry Airport

19.3mi

John Paul II International Airport Kraków–Balice

54.6mi

Sliač Airport

59.8mi

Most popular amenities

Skiing

Spa/Wellness packages

Indoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Turkish/Steam Bath

Steam room

Sauna

Kid-friendly buffet

Bar

Sun deck

Tour desk

Babysitting/Child services

Parking On Site

Terrace

Soundproof rooms

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach chairs/Loungers

Elevator

Playground

Picnic area

Balcony

Garden

Upper floors accessible by elevator

Rooms

Show 9 photos

Premium

1 Double Bed

Balcony

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Show 24 photos

Double Room

1 Double Bed

Balcony

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Show 8 photos

Economy

Balcony

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Show 10 photos

Deluxe

Balcony

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Show 17 photos

Apartment, 2 Bedroom

Balcony

Flat-screen TV

Refrigerator

Tea/Coffee maker

+

More details

Single Room

More details

Suite

More details

Triple Room

More details

Guest reviews

8.9

829 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

WiFi quality

Featured reviews:

🇵🇱

Mr

8.2

February 2024

Balcony view Good breakfast

Instant coffe is not available inthe room, only tea is No shampoo in the bathroom, only universal 'washing fluid' Children were noisy after 9PM in the pool, despite they should not be there accordign to regulations. Taking evening bath was therefore unrealistic and the staff REFUSED to politely influence the parents to obey local regulations. So we have resigned from evening bath between 9 and 10PM. The pool offer is delusional and reception staff was... honestly not professional. Reception was late to respond after our arrival at 8:45PM despite being notified It is quite far from city center in practice, as straight line is short, but real life detour is long

🇬🇧

Asia

9.1

September 2023

Very pleasant hotel with nice surroundings. We liked the swimming pool. Breakfasts were really good, fresh every day. The most amazing was the stuff, which was very helpful and flexible in responding to our needs. Overall, I can recommend this hotel for a short or long stay. It's about a 40-minute walk to Krupówki Street, but there are buses 5 minutes walk from the hotel.

Rooms are a bit outdated but comfortable enough. The bathroom shower was small, especially for someone who is a bit bigger than the average person. The hotel has a sauna facility that is open only from 5pm to 10pm for some reason.

🇬🇧

Ed

8.2

October 2023

For the mid week price it was very good, excellent breakfast spread, great view from bedroom, comfortable bed, and we enjoyed the pool and jacuzzi. The location is good but a good 30 minute walk from the town. Lots of buses though.

The low sloping ceilings in bedroom right by the bathroom entrance were very dangerous . My partner and I bashed our heads several times. Also the toilet didn't flush properly and on the last night it just stopped working. Our beds were changed and cleaned every day but dirty towels wern't replaced. No hair dryer in room. . If we'd paid the weekend price for this we'd have been very unhapoy.

🇭🇺

Szanto

10

August 2023

Huge, free parking place. Beautiful hotel building. Double rooms apartment with 2 balcons was perfect for my family. Great view to the Tatra mountains. Breakfast was outstanding.

Dinner was also delicious like breakfast. We had dinner only twice according to our daily activities. But it is available only from 16:00 to 18:00 what was a little bit strange in Summer. Maybe it is based on winter season

🇬🇧

Youne007

9.1

June 2023

Beautiful spa area. We were able to walk to the national park from the hotel. Helpful staff. Comfortable bed.

The curtains were not black out so it was quite light in the mornings. The breakfast wasn't to our taste. It was likely a more traditional Polish spread but the eggs seemed tired and it wasn't possible to toast the bread. The milk was warm for cereal which was an interesting change.

🇮🇪

Iris

10

September 2023

A complete experience from when we checked in to the time we left. The room and facilities were excellent, everything was spotless, delicious traditional Polish breakfast. Location was great nearby to a bus stop, although we did need it, and the staff was the best, very professional and friendly. Would highly recommend to anyone visiting.

Nothing that I can think of.

🇵🇱

Kseniia

10

February 2024

Clean and comfortable room with a balcony and a nice view. SPA zone is great, there’re 3 dry saunas and one hamam, jacuzzi and a pool - all facilities are just perfect

🇭🇺

Nóra

9.1

August 2023

Very friendly place, with good facilities. Breakfast is over standard, excellent. The staff is polite and service-minded. Many small-children families choose this hotel. Spa is very nice.

Few English information materials, mainly in Polish. It would be nice to have hair dryer in the room.

🇵🇪

Erika

10

September 2024

Beautiful luxury hotel with wellness. Rooms were spacious and clean. Buffet breakfast with wide variety of food is included. Swimming pool, saunas and jacuzzi are possible to enjoy without extra cost. There is a free parking.

Everything was OK

🇱🇻

Elīza

10

June 2024

SPA facilities were really nice, especially after long and active day exploring the nature. On first evening when we arived, there were just two of us who used SPA facilities.

Pillows were really uncomfortable.

Points of Interest Around Helan Family & SPA

Attractions

Mt. Gubalówka

1.5mi

Zakopane

1.5mi

Krupowki Street (Ulica Krupówki)

1.6mi

Tatra Mountains Museum (Muzeum Tatrzanskie)

1.7mi

Tatra National Park (Tatrzanski Park Narodowy)

7.5mi

Chocholow (Chocholów)

9.2mi

Tatra Mountains (Tatry)

11mi

Lomnicky Peak (Lomnicky Stit)

12.4mi

Niedzica Castle (Zamek Dunajec)

17.1mi

Pieniny National Park (Pieninski Park Narodowy)

19.9mi

Dunajec River Gorge

26.3mi

Orava Castle (Oravský Hrad)

28.6mi

Slovak Paradise National Park

29.6mi

Pools

Location

  • Indoor

Features

  • Heated
  • With plunge
  • Shallow end

Age restrictions

  • Adults only

Availability

  • All season

Amenities of Helan Family & SPA

Skiing

Spa/Wellness packages

Indoor swimming pool

Kids' pool

Free Private Parking

Free wifi

Turkish/Steam Bath

Steam room

Sauna

Kid-friendly buffet

Bar

Sun deck

Tour desk

Babysitting/Child services

Parking On Site

Terrace

Soundproof rooms

Non-smoking rooms

Live music/Performance

Wheelchair accessible

Beach chairs/Loungers

Elevator

Playground

Picnic area

Balcony

Garden

Upper floors accessible by elevator

Stay rules - Helan Family & SPA

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Curfew

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property