In general, the hotel is clean, cosy and fully equipped. As for the accommodation, we stayed in an apartment with a separate bedroom, kitchenette, two balconies and a huge bathroom. The kitchen was fully equipped, and the stove and refrigerator worked perfectly. The room had air-conditioning, and the bed was comfortable. The hotel has a simple pool on the terrace, an amazing view and a self-service bar. It also has a sauna and a jacuzzi. The hotel also has a reading room with a few shelves full of books, TV and board games. The staff was really nice and always available to help. The hotel is decorated with vivid colours and taste. Around the hotel, you can find all kinds of restaurants and small markets. Only 30 min walking distance from the centre of Funchal.

Upon arrival, we had an issue with the garage spot reserved. It is better to confirm the reservation a few days before arrival. In any case, the staff was very considerate and solved the problem promptly. For consideration, even though it is not necessarily bad, the hotel's parking garage is small and tricky to navigate. It is better to rent a smaller car.

Well located in Sao Martinho within 20 minutes walk to the center, a lot of good restaurants in the vicinity. Clean, spacious rooms. A good choice of fruits for breakfast (paradoxically, absent in many other Madeira hotels). Comfortable beds and pillows. In all, an excellent value for money.

You can always find some shortcomings. The bathroom, though very spacious, has some little design flaws. The toilete paper is always jumping to the floor, and when you pick it up, watch out the metal pipes, if you are higher than 175 cm. The breakfast buffet is good, but a sort of monotonous, if you stay for a long period. We didn't like the air conditioner, it worked in a bit weird manner. But these shortcomings do not offset the positive features of this hotel.

breakfast was really good. room was cleaned daily. staff very attentive.

our balcony faced the street. if you prefer quieter times , it may not be for you. you don’t hear any noises if you close balcony doors. however, if you prefer not to use air con and get fresh air it may be a bit noisy.

Loved the location, the spcious and comfortable rooms and the rooftop pool and facilities. The beds were comfortable and the cleaning service very good. The excellent choice and quality of breakfast. All the hotel staff were friendly and helpful but must make special mention of Noemie , on reception who always had a big smile and was ready to help with our many queries. Also Fatima in the resstaurant who providded a great breakfast service and was a pleasure to see every morning. Hard to find anything neggative to ssy about tthis lovely small and friendly hotel. Will definitely book again.

The only negative was the toaster in the restaurant which took an awfully long time and resulted in very hard and dried out toast. Would love to see a more efficient one on our next visit.

Great breakfasts. Friendly and efficient staff -- for example, the waiters and waitresses remembered that I liked egg white omelets with cheese and they made a special effort to fix them for me. The roof-side pool had an "Honest Bar" where we could serve ourselves reasonably priced beer and ice cream and record it in their book; that is, they trusted us to do an accurate accounting. The rooms were clean; we had fresh towels and sheets every day. The location was close to bus lines so we were able to see many of the sites in Funchal without having to rent a car. Roomy rooms with a safe and refrigerator and mini-kitchen and hair dryer and a balcony for drying swimsuits!

No complaints.

Very friendly staff, nice botique hotel with rooftop jacuzzi and pool that can be used till around 22.00 in pre season when the weather is nice; very good breakfast with a lot of variety that can be also ordered freshly made from the kitchen Slippers and bathrobes included - nice! Hotel is situated near the Lido where you can get by foot

got a room next to the street which was noisy; just one blanket for two people (I prefer to have my own one) but we got the room on short notice within 2 hours - so this is complaining on a high level ;)

We really enjoy our stay! Our room was upgraded to really nice apartment, the location is perfect - the city center is reachable by foot. It' also very nice path to Camara de Lobos from the hotel! What's more, we enjoyed so much pool and jaccuzi - it's great that despite of "winter" season, the water heating works there. Breakfast had everything what we needed. It was nice surprise that we could try local fruits and even Prosecco with strawberries in the morning! :) The staff is smiled and helpful. Thank you for welcome glass of Madeira wine! :)

Maybe parrots in restaurant downstairs was too loud, hahah. Everything was perfect!

How can I describe my mood? This is the happiest and most touching hotel experience I have ever had. The hotel has a great view and there is a place in roomto make simple snacks. But what I must talk is Eduardo’s enthusiasm and kindness. We talked a lot！He not only helped me with hiking information, but also gave me a lot of inspiration about life and the future. I really appreciate his enthusiasm for his work to each guest. By the way, thanks for the birthday gift. I will always remember my trip to Madeira. Thank you for the warmth and love given to me here.

Room was a great size with a nice balcony. Enjoyed the included breakfast. Housekeeping staff was very friendly. The kitchenette came in handy. Location of hotel was ideal to local restaurants, markets, attractions, etc.

the room was infested with ants which was handled when we brought it to the attention of the front desk. At night, the hallway leading to the room is rather dark, it seems strange not to have some form of lighting in public areas.

I stayed only one night in the hotel. Room was very spacious and has all necessary for short or long stay. The kitchenette is a bonus especially if you wanna cook from local products. Big shower with toiletries very good after the day on the beach. Nice swimming pool on the roof with beautiful city view. There is also self service kiosk with drinks and ice cream, very handy in hot lazy day. The closest beach is less thank 10 min walk. This area also has a promenade path that is especially nice in evening after sunset. Receptionists were very helpful, thank you.

Design of the hotel a bit outdated, though all is very clean. Room has nice balcony but below guests were smoking on the balcony, also cars were passing the road, so I did not stay longer there as smell was not pleasant from smokers and cars.