Location is amazing, close to all the beaches and old town, marina, really great

The hotel is a bit worn off, specially kitchen facilities Bedrooms are not really well insulated, you can hear people walking past, talking, late at night or early in the morning We asked the reception to book a taxi to the airport two days in advance, they assured us the car will be there on time. On the day, the taxi was late for 30 min, reception staff did not provide any explanation, and we ended up calling an uber and almost missing our flight

This hotel was better than I thought looking at Booking.com - pools not open until the 30th April (one was, I didn't use it though!), continental breakfast (it was much more than continental!). Whilst there wasn't any parking available onsite we were able to park the motorbike safely right outside the door! The breakfast choice and quality were fabulous. The location was great - a short walk into town which was a lovely seaside town - much better than English ones! The staff were so helpful and friendly. We needed some laundry doing and gave them a bag full, it was returned within a few hours and only charged 7 Euros. Fabulous service. Thank you. We would definitely stay here again.

The sun loungers are beginning to look a little tired but still perfectly usable.

We received an awesome upgrade to a large suite - thank you! Staff were excellent - from Reception Staff, Vanessa, Katerina, Carlos to Pool Cafe & Bar staff, Mario, Evan, and Claudio.

The Restaurant shown when we booked the resort wasn't open and no reason given. Only on site food offering was Pool Cafe which had limited (and relatively costly!) mostly not traditional Portuguese food like burgers and pizza. Buffet Breakfast served at the Pool Cafe had good options. Pool was dirty with debris from trees, (we also saw tomato ketchup sachets floating near edge filtration which were there for over 5 days), there was visable damage to tiles and some sharp edges. Loose tiles on pool floor. Potentially dangerous for small children.

Large room with two bedrooms, Good water pressure and A/C. Large pool plus large kids pool. Large breakfast with many options. Game room and library and store within hotel. Large gym with 1 access per day included which is attached to hotel. Location is nice, close to town (15 minutes walk or a $5 uber) and to beaches which is about same distance.

Layout of hotel is a bit awkward, you have to walk around and take a combination of stairs and elevators as some staircases don't connect all the way. Bedroom faced hallway and there was a large group of teen soccer players staying in hotel and made a considerable amount of noise at night. To add light, there are large opaque windows in bedroom which also don't provide a lot of sound protection at night. While breakfast was large, some items weren't of highest quality.

The staff were amazing. Mario was exceptional, always welcoming and helpful and did everything possible to make us comfortable. The breakfast was great and the pool facilities were also very good, with plenty of sun loungers always available.

The apartment was very dated and could do with refreshing. On check in, there were ants crawling through a crack in the mastic between the kitchen tiles, however we reported this immediately and the mastic was repaired to stop the problem. I was also surprised that we were required to hire a lock for the safe at a rate of €5 a day. For a 4* establishment I found this to be very disappointing and would have expected this to be included in the room rate, especially as booking.com lists the property as having a safe in the room and that this is standard for any hotel.

Nice breakfast, activities for kids up to 12 years, kind animators. big playroom as well with ping pong, biljart, football kicker,… We stayed in a spacey flat with 2 kids. All amenities in kitchenette were available. The hotel is very near the old town and beach which is so nice! Extra positive is the fitness they the hotel visitors can enjoy during their stay for free!

The room was a bit outdated and needs renovation. The sofa in the living room was not very comfortable to sleep on, even for kids. Our room was at the street view with not a so nice view, hence we did not stay to enjoy the dinner on our balcony. We asked for a renovated room prior our arrival but an upgrade was unfortunately only possible with extra costs implied per night. Kind recommendation to the Aqualuz team is to renovate the pool as quite some mozaïek tiles are getting lose and remain at bottom of the pool and the filtering system at the sides also need replacement. I observed as well a poor quality of umbrellas and chaise longs at the pool.

Very clean, staff very helpfull, great location close to beach and walking distance to city. Nice and extensive breakfast. I definetly recommend others to stay.

Not much activity for kids indoor besides swimming pool for April-May time. The car parking card did not function for us a few days, the reception changed the card in the last day ☹️. Rooms not viewing swimming pool dont have balcony, a bit sad.

Everything was great! Daily cleaning, nice rooms with air conditioning and fresh renovation and all amenities. The hotel itself is very neat and clean. All rooms have terraces overlooking the pools and grounds. There are a lot of dishes in the room, a frying pan, a saucepan, a refrigerator, a kettle, a toaster, a microwave. The dishes are all clean. The staff is very friendly and helpful. Not far from the sea-5 minutes walk is the nice beach -Dona Anna. The beach is clean, with sand, not deep. From the beach there is a very beautiful view of the sandy rocks. There is also a SPAR shop and cafes near the hotel. The center of Lagos is also a 15-minute walk.

All was great. We will come again.

Breakfast was very good, enough choice for everyone. Overall cleanliness was not great, big cockroach in our bathroom the first night, which was not a great start. Cleaners did not clean our room each day until 4/ 5 pm Staff were all lovely

Overall cleanliness not great around the pool area, one of the pools closed off, like crime scene tape wrapped around it. Shower not great, had to step into the bath, slippy and not a great flow of water, one small bar of soap provided, had to ask for shower gel dispenser to be filled also, no glass provided for toothbrush.

The rooms were very clean and comfortable. Didn't hear any noise from any other rooms. It's a nice short walk into the centre of Lagos, which is a beautiful old town with plenty of great little restaurants and bars. The staff were friendly and polite. The gym was huge with plenty of machines and helpful staff there. We would definitely visit Lagos again. The weather was great for the end of September.

The breakfast did not resemble that of a 4* hotel. A small selection on the buffet, also, the coffee was not what coffee should taste like. Basic when comparing to other 4* hotels we've stayed at in Portugal. It would have been nice for the hotel bar to be open, but this was closed for the duration of our stay.