Very nice big spacious hotel and room, staff were friendly and welcoming was close to the beach and had alot of shops on the resort which was convenient. Had a easy check in and out experience we arrived late at night and explained this to the staff a day before by phone and they arranged for us to get our room by the security team which was helpful. Rooms were clean we had a enjoyable stay.

Property was quite dated the shops inside the hotel were expensive, the car hire lady at hertz was very unhelpful and seemed uninterested in helping us. Room service was every 4 days and not daily and even after 4 days only towels were changed not bed linens! Hawaii in general has become very expensive compared to when we visited 10years ago as much as i loved it I wouldn’t be returning anytime soon the inflation was unreal!

Staff members Ryne and Karolina were so courteous and helpful. Very much appreciated their friendliness and kindness. The gardens and pool were always clean and well maintained. Beautiful reception area.

Beds were a little soft but overall facilities and staff were great.

This resort was perfect. We arrived from a 16 day cruise and took the local bus. We arrived at 8:30 Am and although we were advised they could hold our luggage we were surprised by being able to check into our room right away. This was a big bonus. The room was basically a nice studio with full kitchen facilities. On Friday night they had a little show followed by the fireworks. The location of the hotel is perfect especially if you want to get around by public transport as the bus stop is right outside. We used this to travel all around the island. to get to excursion locations.

The rooms were a generous size and the location was fabulous. Nice to have a kitchenette in the room as well. The nearby beaches were beautiful and Ala Moana shopping centre was within walking distance.

If we stayed here again we would like to be on beach side, we were on road side and it was very noisy, we couldnt have the balcony doors open as it was so so noisy. We had to wait a long time at the service desk each time we went there, even just for beach towels.

Location is good. The hotel was very clean and well maintained. I enjoyed the room and kitchenette.

Didn't care for the parking lot situation. The self parking is next to another hotel. Once you find where to park and how to take a shortcut to get to and from the garage it's not too inconvenient.

We moved to the Waikiki Marina Resort at the Ilikai from a room at Ilikai Tower. We had a week in each, as this was the cheapest option over the New Year holiday period. The move went smoothly and we were able to check in early to this room. We were pleasantly surprised by the room, which was on the third floor and considerably cheaper than the one at Ilikai Tower. It was very comfortable and the kitchen was well stocked with pots, pans, plates, cutlery etc. The kitchen was invaluable to us as food and eating out is extremely expensive in Honolulu!

The first couple of nights we found the air-conditioning unit very noisy. Reception sent their maintenance man, Dave, to check this out which he did. This made a big difference and the unit did not rattle as much; the key is to turn the 'money saver' button off so that the lights are both green. The air-con then stays on, without switching itself off.

Great location next to Hilton Hawaiian Village, so easy access to HHV's lagoon and beach. Free hula show on Fridays followed by fireworks. There's a convenience store, a couple of cafes, poke and ice cream shops on the ground floor as well as a restaurant on level 30 with great views. Our room was Berry spacious and had a kitchen which was a bonus.

Very noisy air conditioner in our room.

Location was perfect but the property is tired and could do with a refresh

The prices are still quite high for off season and the room was badly in need of an update

clean, spacious

someone was smoking on their balcony and so cold smell smoke coming to the room. I was with kids so didn’t sit well with me

Location was great to access the beach, shopping and restaurants

Could use some paint, wall repairs and new carpets or carpet cleaning in the hallways.