The hotel is refurbished and gives you the feeling that it is new. Perfectly located in the middle of the city center, the hotel is pet friendly and has large rooms, large bathrooms and large parkings. The rooms have AC, fridge and a kettle, very comfortable beds and pillows and the staff is kind and useful. Everything is very clean. The breakfast is generous in offers and quantities and you can find whatever you may wish for any diet.

Although with conference rooms and situated in the city center, I though this hotel would aim to be considered "romantic" instead of "business" as the light in the rooms is very poor and there are not enough sockets. There are indeed three lamps in each room, however considering that in a double room there are two people, each with an electronic watch, a laptop or tablet, a mobile phone and eventually a power bank, it is quite a challenge to chose what to charge first and of course to stay in the dark light during that charging...

Lady at the reception - extremely welcoming and nice. As we had to leave very early in the morning, we could have one breakfast to take away, which was great. The restaurant 'Casa Rebeca' is nicely hosted in a reconditioned old house, with a lovely terrace with olive trees. The help with the luggage was welcome.

The triple room has no balcony. Room and bathroom furniture a bit outdated. The music at Casa Rebeca restaurant/ terrace was too loud and not really suitable for dining (clubbing music). It would be nice to add a couple of dishes for kids on the menu (e.g. small portion of pasta).

The property is located downtown in a very convenient location. The staff was very very friendly and polite, and they are into satisfying every request of the guests in the most exceptional manner. It's been a while since I've met such friendly staff at a hotel. This a big plus. The room was nice, breakfast was good, and overall I've had a nice stay at this hotel.

Don't take it as a complaint, cause it's not the hotel to be blamed for it, but some sections of the nearby streets were closed on Saturday, and it was a hustle to find a way to get there with the car, cause Waze or Google Maps were unaware of this fact, so drivers, beware, it can get you a headache to find your way to the hotel if you go in the weekends.

The best thing about it the Staff friendliness and willingness to do everything in their power for guests to feel welcomed. The security guard and the nice lady at the reception went above and beyond to make sure we have parking, that we can order food, that it gets delivered to our room from the restaurant in front (which didn't have staff for delivery), they brought us a charger. It's our favorite place in Bacau, we don't even consider other options. Rooms are also quite large, bathrooms clean, they have all the amenities. The breakfast buffet was one of the best I've seen, very diverse selection, not just basics.

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This is by far the best hotel in Bacau. Amenities are very good, the breakfast is excellent and the staff is professional and always ready to help. Many thanks to Mihai and Eugen, who made our stay special. Casa Rebeca restaurant next to the hotel is very good and also offers a 10% discount for the hotel guests. We will be back at Dumbrava and Casa Rebeca next time when we visit Bacau!

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Very friendly, nice and helpful people. Booking confirmation received on a personalized email, welcome card placed in the room with the same personal note. Spacious room, equally spacious bathroom, everything clean, tasty apples waiting for us on the table on arrival. Good quality gym/equipment available anytime (even if not open). We enjoyed eating on the premises, good breakfast, lunch and dinner. At least 3 banks (and ATMs) within 1-2 min walking distance, shopping relatively close.

Nothing on the negative side that comes to mind.

I felt welcomed by the stuff ,safe to walk around at night and comforted with extra caring attention to my needs. The communication between us was professional and ethical.The receptionist took the time to accommodate my requests,to offer me an upgrade without even asking.The property manager listen to my feedback and took care of small details.The stuff was very friendly and respectful.The patio and the food was great.

The air condition in the room was running a bit low but they fixed the problem right away.

Modern, very well located hotel with free parking, good wifi, and friendly, helpful staff. Big breakfast buffet with fresh squeezed orange juice. Very good restaurant, part of the hotel complex, in one of the few old historic buildings in Bacau.

I appreciated that my bathroom had a jacuzzi, but -- the sides were so high, and the bottom so slippery, that it made it tricky to get in and out of just to take a shower

Hotel was in a convenient location near to restaurants, open spaces and shops. Staff were friendly. Room had everything that you required throughout the stay. Food in Rebecca's restaurants was superb. Would recommend.

Would have like some English breakfast tea. The hotel had every other teabag and a wide choice of coffees, but no english breakfast. Everything was really good

The location and the room was great but what really makes the difference is the AMAZING STAFF! I can’t explain how customer oriented they are. I have initially booked incorrectly, it was my fault, I had to cancel and rebook and they proactively called me to ensure the new dates were ok. Then we were unable to travel on time due to terrible weather conditions and they did not charge us for 3 rooms, although they could have. Then I had my parents travel there eventually and they provided a free upgrade, personal note in the room, helped them with everything they needed, my mom was so happy. Great spread for breakfast, too! All communication was always focused on customer needs, extremely polite and accommodating. I can’t imagine ever choosing any other place when traveling Bacau.

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