Most appreciation goes to the helpful staff, courtesy, and support. I owe them to be mentioned, foremost the house keeping manger Saeed, Nehal at the reception desk, and doorman (was on duty afternoon 16 Jan 2024)

I forgot a personal cap that they were not able to find although I am 100% sure I left it in the room 2007 (15-16 January 2024) Again, superior guest services, the front desk manager, texted me indicating that they found my cap, and i will be getting it when I back there soon. Thank You Braira (Al Nakheel

All staff I met were warm welcoming. Atmosphere perfume. Every place part in the hotel was neat very clean.Thanks to all staff I met during stay, specially Mrs. Nihad who assist us in last day on our enquires and checkout.

I had the pleasure of being assisted by Nihal, Ibrahim, Mahmoud, Milan and Kamal during my recent stay at the hotel, and I must say, her exceptional customer service truly made my experience unforgettable. Nihal's professionalism, warmth, and willingness to go above and beyond to ensure my needs were met were truly commendable. Her friendly demeanor and attention to detail exceeded my expectations, and I left feeling incredibly satisfied with my stay. Thank you, Nihal, for your outstanding support and dedication to ensuring guests have a memorable experience. You are a true asset to the hotel

Check-in time is 4 pm

There were very kind and attentive staff at the reception and lobby café. The room is equipped very well, clean and new. The location is also convenient to the airport and other parts of the city. Close to the shopping mall, but you have to walk about 10 minutes to cross the busy highway. Very convenient check-out time, prolonged at our request, too.

There was some noise from the party one night, but other nights were quiet. Restaurant service was slow a bit, and there was consistent noise from the ventilation there.

Very clean, comfy, cozy, elegant, and best breakfast with a wide range of flavors and varieties. I would like to thank the staff in the reception as they were professional and welcoming. Also, a very very special thanks to Mohammed Alharbi for his help to jumpstart my car. He shocked me when my car didn’t work and offered me his car to go to my work. He showed the genuine generous Saudi, and the best attitude for customer service. Thank you, Mohammed and everyone works in Brira Alnakheel🙏🏻 I’ll come back soon!

None

Location was perfect bear to everywhere , staff were amazing very helpful and kind specially Nihal and Thamar they took a good care of us and they provide us with complementary sweets many times

- First night we arrived at 4 AM but unfortunately due to constructions outside we couldn’t sleep it was very loud as the room wasn’t soundproof, we informed the receptionist, and they changed the room to the front as the rooms with Mall view and balcony are soundproof but rest are not. - The housekeeping need to improve the cleaning , every day the just fix the bed and toilet, towels and floor not clean and dusty

The property was fantastic. The location was superb, easy access to nearby attractions. The staff were incredibly friendly and attentive, making the stay feel personalized and enjoyable. I would like to specially thank Thamra and her team for warm welcoming 🤍 Also, kamal for helping us with a big smile 🙏🏼 It was a pleasure meeting you all at Barira 🙏🏼 Moreover, the place was impeccably clean, and any concerns were addressed with lightning-fast responses, ensuring a comfortable and hassle-free experience. Overall, it was a delightful stay!

Stayed in the hotel for one month. Very good location (10 mins walk to the Al Nakheel mall, need to cross a busy road but acceptable). Nearby there is a supermarket and many coffee shops. Staff are friendly and breakfast is overall good. Room is relatively big compared to other same level hotels. Bed is very comfortable.

More change of options for breakfast.

I like Braira on all aspects. Clean, staff, and their room service. The check-in process took no tome to get everything done. And I do remember Nehal from the reception she was nice well spoken and let me and my family felt warmly welcomed!!

I would suggest leave more water bottles. Im a heavy water drinker 😅

Conveniently located near Nakheel Mall and the convention center. Staff is helpfull. Room is spacious and modern. Wifi works well. Breakfast was good.

The Air/Con was noisy and the shower water had a paint / chemical smell.