This was my second stay at the Underground Motel and it hasn't lost any of its uniqueness. Very friendly reception team, comfortable rooms and bed and interesting interpretive exhibits make it a great place to stay. Most of all, going through the tunnels and sleeping in a dugout is pretty special. Sipping a beer up on the roof as the sun goes down is pretty good too. Since our last stay the road to White Cliffs has been sealed and it's in great condition - better than the roads around the Central Coast!!

The breakfast is pretty basic. Everything else is pretty good.

This was a unique experience in the Australian Outback. We were visiting this region of New South Wales in our camper, and decided a night in an underground motel was going to be fun - and fun it was! It was so much larger than I had expected, with many rooms equating to lots of hallways to connect them. I can get lost easily, so this was quite an adventure for me to find my way around and I loved it. We traversed the 'stairway to heaven' to get up to ground level and take gorgeous sunset photos. The bathrooms, whilst shared, were plentiful and never a wait. They were spacious, clean and modern. Our room was also very spacious with queen bed, single bed, duchess, luggage rack and wardrobe. There was a whole history area of multiple rooms and a huge table to seat 12 that catered for groups. There were many framed stories and photos of the history of the area, and were quite infomative. The Chef made a special dinner to cater to my dietary requirements, and the Manager was very friendly and helpful. All in all it could not have been better for us. Thank you for a wonderful experience.

It was a fantastic experience. The kids loved the uniqueness of the place. We will definitely come back! The staff were very friendly and helpful. The corridors add to the charm, just fantastic! We also had dinner here and were quite happy, no need to go elsewhere.

I understand the reason for shared bathrooms but obviously everyone prevers their own. When coming out here it's just what you can't have, not a negative really, just a fact so people are prepared when reading this.

The staff were fabulous and went above and beyond to ensure our stay was amazing. Nothing was too much trouble and they happily answered any questions about the area and recommended things to do. The facilities were great and very comfortable and very clean. According to my 11year old grandson Matthew was the best!!! So thank you Matthew. We both absolutely loved our stay and hope to return one day in the not too distant future.

That we couldn’t stay longer.

We had an amazing experience! The staff were fantastic - helpful, friendly, smiling and laughing - and really brought the whole vibe of the place up. We were expecting an 'underground' motel, but didn't actually have to go downstairs as it's built into the side of a hill and all on one level. The stairs in my photo go up to the rooftop for a great view. The room was spacious, and although it was described as 'shared bathrooms' they are actually multiple individual bathrooms, so you've still got your own privacy with a locked door, toilet, sink and shower. They were modern and very clean. We ordered dinner, which was a little pricey but good food. There weren't many other options around town!

The bed was really soft, felt like I woke up almost on the floor, but it was warm and cosy despite a cool night. There weren't many facilities in the room, so had to go to the main dining area for any tea/coffee or WIFI. Also not many power points, so charge your power bank before arriving!

I found this an interesting place to experience as an underground stay. It was very very dark inside the room with lights out with a small torch provided on the keychain provided along with the keys. Even in winter, less hot in room than outside. Good selection and plentiful breakfast. As easy drive into other parts of White Cliffs. Shared bathroom as advertised, and was clean. Favourable rates to other places in White Cliffs.

Not suprisingly, no phone or wifi reception in the room itself. Phone reception outside of the building, including on top of it.

A great all round experience! Staying underground is novel. Rooms are GREAT! Staff were friendly and helpful. There are practicalities around bathrooms etc that are tricky in an underground space - so I expected sharing (all good!). Have already recommended this to friends!

Coffee is pretty poor (it's what I do for a living...). Training of staff is crucial. There are four elements to coffee - all controllable: quality of machine grinder, quality of water, quality / freshness of beans and quality of barista. If you get all four right, you'll sell heaps. There's not many competitors!!

Our kids always love staying in the underground hotel. Great fun. The rooms seem to naturally maintain the perfect temperature. Comfy beds. Shared bathrooms were clean and spacious. Great breakfast included, topped off with crepes from the French backpacker working as cook! Complimentary Wilcannia oranges were super sweet and juicy. Nice to get a cold beer from the bar after a long drive. The Red Earth opal mine tour is great and their cafe has excellent coffee.

It's a pity that none of the rooms have en-suite bathrooms, but I appreciate that it would be near impossible to install plumbing throughout the networks of tunnels/caves and ventilation would be problematic, so we cant really complain. The shared bathrooms were clean and nice anyway. Unfortunately, the swimming pool recently collapsed when emptied for cleaning, so no longer exists. But it was too cold for a swim during our visit anyway.

What an exceptional find. We LOVED this unusual hotel. The beds were soooo comfortable and upmarket and stylish - it was a real boutique experience. It was quirky - and unpretentious - and not clearly visible from the dirt road - in fact our GPS nav system didn't even know the address - but it was clearly signed all the way in. However, I was unprepared for how lovely the hotel is inside. Quiet, comfortable - and with a bower of heavily fruiting olive trees, the red earth and outside areas are simply lovely. I loved that we arrived and were immediately welcomed and offered refreshments - and had the hotel explained to us - our kids were entranced. I especially loved the enthusiasm and friendliness of the staff - especially Pablo the chef from Belgium. He was a tall strapping young man who was a big fan of the Discovery Channel "Outback Opal Hunters" and enthusiastically shared locations on a map where he recommended you could do some above ground fossicking. The whole team were fabulous - and the food healthy and hearty.

Wifi in bedrooms (yes, I know you can't have it because we are underground) I would love to pay a premium for a room with its own bathroom

It was such a cool experience sleeping underground. The rooms were nice and the shared bathroom was actually surprisingly good, definitely the best shared bathroom I've seen. The breakfast was simple (toast and cereal and yoghurt) but it was good enough. Food for dinner was super expensive (40 bucks a meal) tho so I wouldn't plan on eating in unless you want that.

The only thing was the place was really hard to find in the dark, and we had already been there to check in, so when you get there make a note where it is. Also this has nothing to do with the hotel, but make sure you have a full tank because the only fuel in town is 40 cents more expensive a litre than normal because the poor truck had to drive that far.