A very large and central hotel. We were given a room on the main floor with a door onto the main atrium. We prefer an outside view so they moved us up to the 3rd floor with a wonderful view on a small square. The breakfast is wonderful. When we were the only guests in the restaurant we ordered from a menu. When there were more people they set up a buffet. We especially liked the parakeets that were around corner from our room. Very central location. Free parking.

Great location in town! I did enjoy the reading area in the lobby, and the people were very nice.

Our room was the FURTHEST from the entrance, in the very back by the alley, where outside our bedroom window people gathered at night by the entrance to the pool hall there. It seemed odd that they put us there even though we saw almost no other guests. Also, the room had no charm, just all blank white walls.

Perfect location, walking distance to Centro, parking, nice view on a park from room 212, good shower, nice colonial architecture, nice interior court, good quality/price ratio,

Very poor wifi signal, outsides restaurant/bar very noisy on Saturday night till 2h00 AM.

I must like this place because this is our second time we stayed there. I liked that they had secure parking for our motorcycles underground. There is a relaxing covered courtyard in the middle with a nice water feature. The breakfast was included in the restaurant and was really good. The room was ok but I don't think any of the rooms have exterior windows but do have windows into the central courtyard. The bar and restaurant was closed in the evenings but that didn't really matter as there are dozens of restaurants within a short distance. The location is perfect. Located right on one of the main streets it's an easy walk to explore the city which is why we stayed there. The front desk helped us arrange a mine tour that we really enjoyed. Yes, I would stay there again. Highly recommended.

There was a thermostat in our room but the heat didn't seem to work and only blew out cold air. It wasn't really that cold so we just used an extra blanket and were fine.

The staff was super attentive. Although the hotel is located on a busy street, it was very quiet. The gym was nicely equipped. My family reported that breakfast was not heavy. They liked that!

The beds were not super comfy, but they were a lot better than other places I have stayed.

Water pressure was great! Location was great! staff were cool. parking at the hotel was a plus!

Room/hotel needs more lighting. rooms were outdated. Was not cleaned properly thoroughly. breakfast was alright.

Good service good location close to the town

The traffic drivers don't give a space to the people are walking

Breakfast was great, eggs made to order and waiter brought coffee/juice.

Everything was great, would definitely stay again.

Close to everything. If you are just staying in Downtown Zacatecas then you don’t need a car.

Elevator is under repair.

I love the location of this hotel. It’s accessible to everything. I love that you can just walk to many restaurants and bars downtown.

I’m not very picky. As long as room is clean, service is friendly, price is right, and it’s a great location…that checks off everything for me. This is an older building so if you’re looking for new and modern then this isn’t the place for you. However Mesón de la Merced provides that old historical Zacatecas charm.