Great facilities for the price.

Loud neigbhors very late into the night (not the fault of the establishment) but since there are no posted quiet hours this was an issue that the property CAN take care of. Staff making sure that the noise level is adequate for ALL guests rather than have guests trying to ask other guests to be considerate. Second, when calling the establishment we were offered two prices. One price for locals, another for guests. This kind of descrimination leaves a bad flavour for international visitors. If it were a national park where citizen taxes are at work and non-nationals do not provide that support then perhaps understandable... but for a hotel to offer two different prices seems like a disingenuous policy to guests.

Breakfast was quite good and location of a deck overlooking the forest with so many birds. Meals were also very good and had enough of a selection A/C was good as it was very hot outside. Room was quiet and a good view.

We had notified book.com that we had to shorten our stay by one day and they had approved it. We also messaged the property of this. And, when we arrived, we confirmed that the change had been made. We even signed a form stating the correct time. However, when we attempted to check out they said we had not made the change. The front desk also arranged a birding tour at the Carara NP, but failed to tell us ahead of time that we had to buy tickets on line ahead of time. Caused a problem when we attempted enter the NP.

Common area/Restaurant is very nice, you can see animals and enjoy the view while eating. Food is delicious. Quiet area in nature if you want a peaceful stay. Pool is also available.

The light in the pod didn't really work so it was a bit dark. Unfortunately my roommate found a scorpion in the room and you could hear some little noises during the night, maybe some beetles. But that's what can happen if you kind of stay in the jungle. It's also a bit difficult to reach the hotel without your own car/motorbike. Food in the restaurant is good but very expensive.

Peaceful and relaxing location with good bird wildlife - scarlet macaws, hummingbirds and woodpeckers to name a few. Very clean and spacious rooms with large, powerful hot and cold shower. Excellent ac Scenic restaurant seating to watch the birds and see the sunset. Good parking facilities.

Excessively long wait for food. Recommend choosing Italian dishes as others are a little hit and miss. The hotel has a policy of taking $50 on arrival, and then when checking out, they get a staff member to check the room before releasing the money back to you. There is no mini bar so I found this level of mistrust a little off-putting.

Birds, butterflies and monkeys- just wonderful! Restaurant deck overlooking pool and jungle/forest - amazing! Pool - gorgeous! Cabin - comfortable and homey! Open garden (but still private) bathroom - super amazing! Staff - friendly! Ellen and her partner from Holland - super friendly and helpful. The rooms are actually small cabins scattered around the property which is very lush and teeming with birds and butterflies. We LOVED the cabin with the open bathroom. Nothing like watching a hummingbird sip from a tropical flower while brushing your teeth!

Better reading lights at the beds would have been appreciated so some could read and others could sleep. Small safes in the rooms would also be a good addition. Staff we encountered during our stay were wonderful except for one particular staff member who was unsmiling and unfriendly at every encounter. But they were just one of many others who were much more friendly.

Started great with the check in process. We were arriving late so we had to check in without a person there, but we got pictures of where to go and different instructions. The hut was great beeing spacious, a good private kitchen a nice bathroom and three comfortable beds. The view in the morning was amazing, calm and we felt like we were in a sort of paradise. The pool and out doors area looked fantastic and great places to relax and enjoy the view. The breaks was also good. Wished we could stay there longer.

In need of a car to get there.

Nice air-conditioned room. Lovely gardens with good bird life. The restaurant deck area with views out to the Pacific ocean is wonderful. There were Macaws visiting the feeder's but we always seemed to miss them. You can safely walk down to the river from the lodge. There were lots of other birder's to chat to.

The swimming pool wasn't kept very clean. There were a lot of leaves and dead insects floating around. Maybe we were just unlucky. There aren't many sun loungers by the pool and some of them were broken.

Absolutely stunning setting! Close contact with monkeys, macaws and iguanas plus countless bird species! The restaurant was always delicious and offered amazing Gluten Free options (so good I didn’t believe them at first 😅) The pool was lovely and the pod room was set up nicely.

It is quite a bit off the beaten path so unless you have a car or are willing to pay for the taxi, it is not within walking distance of anywhere. The showers could have been cleaner, was always spider webs in them and hair gathering outside of the shower. The kitchen was large, but lacking basic needs such as a sharp knife and cutting board, or clean rags to wipe down the counters. The pods also needed a good sweep from the spider webs.

The beds with the individual lights and the curtains, makes it feel private while being bunk beds. The room is very big, with AC, big cushions, tables, and there's a kitchen. There's also a swimming pool. The place is in the middle of the rainforest so there are a lot of birds and fireflies.

You cannot set the AC and it was a bit cool but they gave us blankets to sleep.

Everything went perfect! We had to cancel an hotel and found Cerro Lodge and just hoped for the best. When we arrived we were greeted by a super nice lady! We were relieved to have landed on a good hotel because we were really exhausted! The little cabin was perfect! The outside bathroom made it so fun and special! The dinner and breakfast were great!