Very wonderful spa resort for rest and treatment. We really liked it, very tasty food is excellent. The service was all at a high level, I am very pleased and therefore decided to visit this spa resort again. I definitely recommend everyone to visit this spa resort and have a good rest.

Very wonderful spa resort for rest and treatment. We really liked it, very tasty food is excellent. The service was all at a high level, I am very pleased and therefore decided to visit this spa resort again. I definitely recommend everyone to visit this spa resort and have a good rest.

Stayed for 7 nights in a double room suite. It was really spacious and with a good bed. All suits are top floor, very quiet. Relaxing atmosfere, nice meals with a lot of greens and fruits. Small park around the place, but you can walk around and to the city itself. Rare english speaking though, you better know Russian or Azerbaijanian. Focus of this place is in naftalan bathes and medical treatment overall. We visited Chinar during local holidays and the place was a little bit overcrowded, but personnel did their best to manage it.

nice location . good spa . good food . nice treatment

no que system

food and service

Don't offer good enough medical procedures, it's unclear why some of them are paid and can't be replaced with free ones

staff was very kind and helpful and highly responsive

it is more like sanatorium. it is too crowded during national holiday. however the management was open to feedback and told they were in process of organizing it

The clinic reception & staff for Naftalan oil bath was excellent. It was the main reason for us to book the stay.

The rooms are old, unclean. The staff is non responsive & lacks customer service. The stay was much expensive for the service & facilities. They prioritise native & Russian speakers & lacks English speaking staff. Swimming area is not clean & pleasant. Room service was disappointing.

First off, the chefs needs a raise. The food was delicious! And servers were excellent. I absolutely loved the buffet experience. I also enjoyed the massage, I did Bali Massage. Wati was really good. The housekeepers were also really nice and provided great room cleaning service. The resort itself is very clean.

The woman’s hours at the pool were not respected. At least twice I saw men, the staff members and once a guest who was a husband of a female guest. This is unacceptable and I would not recommend hijabi women to come to this resort. Secondly, there were times where I had to ask the reception for help 3 times until they finally listen. For instance, I left a bag with laundry in my room and called for someone to pick it up. I had to do it 3 times until someone came.

Eeten is lekker

Kamer klijn bad

Nothing

The room and the building did not smell good. Also, the hotel is not designed for kids.

Sadly, Chinar Hotel was a huge disappointment and far poorer than any of the other hotels we stayed in Azerbaijan. Despite our high hopes (and positive reviews we read beforehand), there were several major problems with our stay here. Standard Room Size: Incredibly small and felt cramped. We like to do a few yoga stretches when we travel, and there wasn't even room to lay down a single yoga mat in the room. Pool/Hamam/Sauna Opening Hours: While the leisure facility is impressive and looks newly built, the opening hours are very strange. Nothing is open at all until 1pm, at which time one hour is available for men/mixed (right in the middle of the lunch service) before a women-only 3 hour block from 2-5pm. The facility is then mixed again from 5pm until 9pm (although during this time presuambly you'll want to eat dinner at some point). This was already limiting enough, but the worst part during our two-day stay is that the pool was entirely closed all day Monday (apparently for cleaning, we were told - though why this coudln't be done during the mornings each day was unclear). So, from a 4pm check-in on Sunday to an 11am check out on Tuesday, we were able to use the facility for one brief session on Sunday afternoon before dinner. Food Quality: While the food is not bad and the cold appetitisers are perhaps the highlight, many buffet items kept reappearing each mealtime and if you have any special dietary needs or preferences (such as hot main courses without meat, dishes avoiding gluten or sugar-free desserts) then options are extremely limited. Bureaucracy: The hotel advertsies itself as a medical/wellness hotel, but in fact has the system and mentality of an old Soviet sanatorium.

ALmost everything could have been improved. From customer service to pool openign hours, food quality to bureaucracy of booking medical procedures, the place was disappointing from start to finish.