Nice and well spaced room with pool acces Free parking and shuttle to beach Clean rooms and hotel area Less than 20 rooms - quiet hotel Awesome waiter George. I never see so helpful and hard working waiter. He make perfect care about us during lunch and dinners.

Whole stay was the same breakfast buffet Some food (for example eggs and fried food) was not fresh During breakfast/lunch/dinner was opened doors and on food was a lot a lot of insect

We had a swim up suite, with two spacious rooms and an excellent semi-private pool, getting direct sun for half the day. The view is magnificent. The main pool is also comfortable and nice, it’s 1.50m deep all around, with a separate shallow water pool for toddlers. All-inclusive drinks, although not branded, were good, including the coffee and beer. Plenty of parking. Staff was really nice and willing to help, even though few of them spoke little to no English. Three individual a/c in the suite, and 3 smart TVs, made it very comfortable. It’s a very small resort, on the outskirts of a small town, that offers no more than a nice accommodation and basic food and drinks, and for that I think the value for money ratio is pretty good. I would recommend for a short stay (2-4 days) and with a car.

The food is OK at best, no refills for run out food. We went out for lunch on some days to enjoy a more authentic cuisine, if you don’t do that you really miss out. Water in the shower changes from scorching hot to freezing cold (probably has to do with the heating system and/or the number of rooms using the shower at that time). People in the main pool are apparently allowed to play loud music on top of the music already playing at the bar, which can cause a headache. A car is a must, there is nothing in a reasonable walking distance, especially in the heat of summer.

It was a lovely location, ideally you need a car but you can walk (20 mins) to Bali and there are buses and a tourist train. Stelios the manager, was very helpful in arranging anything you needed, which made the hotel feel more welcoming than others we have stayed. The food also was excellent. I preferred it was small felt more welcoming as a result.

Nothing, all very good. ( was as hot as you would expect for august so would recommend a car hire which they can arrange or get in Bali)

Great friendly staff, peaceful location with plenty of room at the pool. Access to filion facilities. 5m drive away from town/beach. If you are seeking a quiet holiday, then this is the place to be! Staff are super friendly and well assist with everything you need. When we arrived, air-conditioning in the living room wasn't working, so we were given a mobile air-conditioning unit for the duration of our stay. You'll need a car for easier navigation to both town and filion unless you plan to stay in the hotel for most of your stay. Sister Hotel Filion Resort & Spa facilities are below average for a 5 star, but 3 outdoor pools include toddler pool and indoor pool. I heard that some guests visited Filion for evening entertainment, but I never went as I loved peace and quiet. Massage was OK, although it was slightly expensive. "Spa" is only a dry spa(no steam room) free of charge if you get a massage or EUR10 per day on its own. All in all, my stay was comfortable and great!

Food was mostly good, except sometimes food was reused (lunch/dinner). One morning, I had beans that went bad and had to ask for it to be replaced. The shower in my room did not drain well.

The location of the hotel is up in the hills which worked really well for us as a family. There is a supermarket in the sister hotel 20 minutes walk up the hill and supermarkets 20 minutes down the hill which helped when the kids just wanted some ice cream cones or crisps which is the only thing they really asked for in the 11 nights we were there . Stelios the hotel manager is the beating heart of this location. His energy is just contagious and he goes above and beyond In his role! He makes great pina coladas and goes above and beyond in his hosting - he made our holiday even better than it was anticipated to be. All staff were really friendly, the room was a great size with fantastic facilities and worked for a family of 5/6.

We were happy with just a pool but others might find they need more entertainment. Lots of people hired cars and our room was next to the car park which meant we did hear guests late at night arriving back. There was a large volume of food available at meal times but potentially themed food nights might have been good to keep the food mixed up, easy changes like offering fruit salad a few nights might have been good too. The all inclusive element meant cakes and wrapped sandwiches were available in the day but again, a bit more selection would have been good. I say this really splitting hairs as the holiday was amazing!

The atmosphere of the hotel is amazing. The view is magnificent. The food is delicious. The staff is really nice and pleasant, especially the manager Stelios.

Really few small stuff, not changing the general impression. The cleaning lady was really persistent in trying to clean the room. Which is nice, however, it is not so pleasant when someone opens the door to your room when you are insides. 😀 Also, there was some problem with the lock of the door: it was rather difficult to open it.

1. the hotel has a great atmosphere. The staff make us feel like guests, not like customers, they take care of everything. Especially cordial was Mr. Stolidos (maybe I'm wrong name), who with his cordiality made our vacation was very successful. 2.The food was brilliant. Very abundant and varied. Vegetarians will be very satisfied, vegans also find something for themselves. The only thing I missed was plant milk for coffee. 3 The hotel is new, well-kept, spacious apartments, clean. Very good hair dryer. Rooms without pools have two balconies. There is a bathroom in each bedroom. There is never a shortage of sun loungers at the pool. Pool towels are available at the hotel. 4. The landscaping is fabulous. I recommend highly, certainly if I am ever in Crete I will return to this hotel. Great value for money. The only minus is the lack of a playground for children. It is in the neighboring hotel, but it is a half hour walk

The staff was very friendly and Mr. Stelios did everything in his power to be of help. The service was fantastic; one day, when we missed to be back at the hotel for the lunch buffet, he made sure to bring out leftovers from the kitchen for us. The breakfast was excellent; it included a great variety of fresh vegetables and fruit, as well as local specialties. We loved the pool area, the banan trees in the yard and the view over the mountains. Thank you so much for a wonderful stay!

Nice, big and equipted rooms, possible to do late checkout and use facilities until depature. Plenty of sunbeds. Nice view with mountains on one side and ocean on the other. Parking space. Small hotel, so wont be crowded at pool or restaurant. Really liked the breakfast selection. Fresh Cut fruit with every meal. Very friendly staff, always present and go beyond whats expected to make your stay perfect. Examples; listening to wishes for dinner, ready with the next drink without asking, teaching kids to mix their own fruitpunch at the bar. Even heard the manager paid so much attention to guests, that he without asked was ready at the beach to Pick them up after a tour (a bit of a long walk from the beach to the hotel). Even joined us for a few games of card when job allowed it. Need to give this hotel and especially hotelmanager Stelios a huge Thanks for Making our first trip to crete unforgettable and full of good memories. My highest recommandation, hope to be back someday!

If anything, would like more variation in Food - but after reading other comments i need to say it seems that they have improved already! Espacially pasta was popular to both kids and adults here.

The staff was very helpful in all needed, especially Mr Stelios…Has place for parking, not too crowded.

You definitely need a car because distance for other hotel that you have access says 500 meters, but is actually more far. Also if you was beach, the nearest is 5-7 but with car. Rethymno is 20-25 minutes with car and Heraklion is 45-50 minutes far. There are simple acts every night in the neighbour hotel, but as said before car is needed. Cleaning is every 2 days ( could be more cleaned) and food was enough but the same day by day ( you have to go to other hotel to find different every day).