It was our second time staying at REZ Hotel in two months and its convenient address in Semarang's city center was one of the main reasons we came back. Though it is close to Simpang Lima, the main street the hotel faces tends to be rather quiet. There are also some fantastic street food stalls and informal eateries nearby. The beds had super-fluffy pillows and the mattresses felt a little softer compared to the first time (which we liked). From the front desk to the concierge/parking attendants, the staff members delivered service with a genuine smile.

Walls are quite thin so you can hear other guests outside in the corridors especially if there are noisy kids. We stayed in room 806 and there was a problem with the smart TV - it automatically logged out on two occasions so we couldn't access Netflix or Vidio or any of the channels. (Staff members needed to be called to the room to fix it.) It also reset itself to the start screen quite often when we were in the middle of watching programs. The other minor issue was the shower. Its slide bar/valve was leaking so that affected the water pressure and made it weaker than desired.

REZ Hotel is on the quietest main road leading out of Semarang's main square, Simpang Lima. Service was excellent and concierges helped with free valet parking as spaces are limited at street level. We were assigned a room on the 9th floor, where there was a lovely view of the cityscape and the volcanoes farther inland from the balcony. The large in-room TVs had Netflix and all sorts of international channels including BBC Earth, NHK World, DW, and the History Channel. Water pressure in the showers was good; shampoo and bath soap (in eco-friendly pump bottles) were regularly refilled.

The beds were a little too firm (it took a night to get used to them) and the standard guest room could have used an extra chair, as there is only seating for one. Otherwise we were very satisfied with the stay.

A modern and comfortable hotel, ideal for an overnight stay while transiting to Borneo. The facilities are clean and stylish, with modern, Western-inspired decor. The food is good, and the breakfast offers a wide selection.

The staff could benefit from better English skills to ease communication, and the massage treatments would be more comfortable with a dedicated space, as performing them in the room is not ideal for either the guests or the staff.

Good surprise, clean and comfy rooms with hot water, good quality bed, in a quiet district of the city. Good breakfast with several choices. Great ration price/quality. Staff is nice and speak English

Maybe the breakfast could be more qualitative (jam etc.) which does not necessarily cost more 😉

Very close to Simpang lima. Which held car free day on weekends. So much food delicacy within car free day hours. The staff were helpful and friendly.

My room close to pantry and storage, so it's a bit noisy while staff preparing their cart in the morning.

Brand new hotel, very spacious rooms, super clean and great staff.

The aircon in the corridors was very cold and quality of food at breakfast can be improved. However still a fantastic stay.

Newly built hotel. Very comfortable. Great value for money

Great choicre, wonderful place, attentive staff

Clean, good location

Parking space too small

best breakfast ever

nothing