The hotel is like walking into an art museum, the gardens and pool beautiful and the garden villas amazing. The reservation desk staff are exceptional, I needed to change the booking and they made every effort to accommodate our changes. Highly recommend

Staff were amazing and so friendly, service was surpreme. The breakfast was fantastic and the free afternoon with treats was a delight, either served in room or by the pool. Great location, very close to the beach and many restuarants. Was sad to leave and would happily stay again.

there was nothing to dislike. everything was amazing.

Tugu is amazing. Staff is extremely friendly and helpful with what ever you need. They have some of the best restaurants on the beautiful property.

The room key can be difficult to transport the key. You’ll need a small bag to carry it.

Beautiful special hotel. Nice pool, great roof top terras and the best breakfast.

No gym, and I thought it would be on the beach. It is close but not directly on the beach. Opposite a busy nightclub (but noise in room was okay)

Amazing theme, Amazing Ambience, Amazing Staff

Probably the most interesting hotel I’ve been to, in terms of its architecture, design and decor. The hotel staff were the most professional and nicest I’ve encounter in my several weeks travel in Bali and Indonesia. The room had almost everything you need (amazing bathtub!), and we could have easily stayed longer if we could. The traditional show each Thursday evening shouldn’t be missed. There are also Yoga classes, a tour around and Spa which we didn’t have the chance to try but looked good.

Not the hotel’s fault but there’s a loud music from the beach club during the night is quite bad, we could still hear it with the earplugs and basically you can’t sleep until 01:00am when the music finally stops. But if you like going out at night and don’t mind sleeping late then it’s fine. Other minor things were the bed mattress which wasn’t entirely balanced and was lower a bit on the right side of the bed creating some back pain the day after, and the bathtub’s plug which was difficult to remove (would be good to add a handle or a string to it to help pull it out) after finishing a bath. But none of these are enough to take off points as it was still a great stay overall!

The hotel is sublime. Our room was exceptional, vast with its own pool. The bathroom was out of this world- a thatched awning surrounded by a moat of goldfish. A large, tiled, sunken bath with cascading shower above. We were treated like royalty and didn’t want to leave.

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Really great authentic little accommodation in Canngu. The hotel is over 20 years old but has been maintained very well and has a very authentic and charming vibe. Canngu has changed a lot over the years and the music from the venue next door can be loud on the weekend nights (until 2 or 3am) but they provide ear plugs. It's nice to see that a hotel adapts to the changes around them. Breakfast options are good too Western and Balinese options available. Private pool in the room was great and their is also plenty of green around. Really enjoyed our stay at Tugu Bali and will always remember when we look at the little keepsakes the staff gave us as we checked out. The hotel is unique in it's own right and if your looking for tranquility, a great location and SUPER friendly staff then Tugu is the place to be.

The Tugu hotels are institutions of culture and comfort. The antiquities displayed are very special. The rooms have souls, or at least their very special atmosphere, perfectly arranged and thoughtfully prepared for the visitors. It is an experience in itself to stay here, no need to go out to the nice, but noisy beach. You can spend a whole day just looking at the objects displayed, mostly Peranakan (or Strait Chinese) artifacts, but also some Javanese, Balinese and colonial historical objects. There is a bookshelf with the best available albums on Bali and Asian arts. The Ji restaurant was great. I loved our stay here, thank you, Tugu.

In the morning we were told that in the room price two breakfasts were included, so our three years old had theoretically no breakfast. Then we ordered something for him from the menu and the manager meant we don't have to pay for it which was very kind. A clear policy on children's breakfast would be better, though.

Hotel is very well located. In seconds, you can reach Canggu beach. Restaurants and foods are exceptional! Well preserved historical property. At the renovation, the hotel kept all the traditional values and mixed with comfort.

First day, the hotel as we understood overbooked and they gave us another room which was not the same quality as we saw and booked by booking. However, the manager compensate this mistake with nice gestures and we left the hotel very happy at the end.