Todo en general

Nada

The staff were very kind and accommodating. We had to change our dates twice before arrival without any problem and then we were allowed a late check-out which was so appreciated (our son was sick and had to stay in bed while we skied). The room and bathroom were spacious and clean and our double bed was comfortable. The free carpark behind the hotel was much appreciated too.

Our sons found the single beds (in the family room) small and not so comfortable. It was a very windy night and the velux windows were quite drafty, so it affected the quality of their sleep. The breakfast was copious if you have a sweet tooth, but we don't, so we would have appreciated more savoury options.

They were very flexible when I had to change my non-refundable booking at the last moment. I got lots of help from reception: washing clothes, details of a local physiotherapist; recommendation for restaurants; help with local bus services to high mountains; recommendations about shops; a great breakfast; checkout at noon and storage for my bags after checkout. Very nice people!

Other than breakfast I didn’t eat at the property as there are other great restaurants in town for those who want haute cuisine.

Lovely hotel in the centre of Benasque. Second time here, last time was in the summer. In February it’s even better, snow, comfortable hotel, wood fire, very good breakfast and friendly staff. Close, 10 minutes drive to Cerler Ski resort. Old building with typical Spanish decor. Love it.

Nothing to dislike, we were sad to leave

What a brilliant hotel! Centrally located in Benasque with secure parking at the rear. The staff were exceptionally friendly especially the restaurant staff who even tried to teach me Spanish! Food was excellent - proper Spanish mountain food. Portions were very generous and unbelievably good value for money. Something like 29 euros for 3/4 courses, wine and bread. The room was clean and comfortable. Highly recommended.

Nothing - it was practically perfect in every way.

The staffs are super nice and patient. They tried their best to meet our requirements: Moving us to a better room once it is available, preparing a full breakfast (not just a picnic) at 5am on our leaving day.... The room is clear and beautiful. Also, we really like the breakfast. We had a very good time during our 5-day stay in the hotel, and will choose this hotel for our next trip in Benasque.

Excellent breakfast. Dinner was excellent as well. Portions were too large though. Restaurant staff very patient! An English and/or French written menu would be a definitive plus point. QR scan did not work.

I expected fresh towels and bekers everyday considering the price. More hygienic, as well.

Very good value hotel, lovely to sit outside the hotel for drinks & tapas. Friendly staff (especially Sandra) The breakfast was an amazing choice!

Our room was a little bit small but everything else was perfect!

great location, fabulous restaurant, lovely patio bar on the street. the rooms were very comfortable and recently updated. the staff were all very friendly and hospitable.

We were on a motorcycle trip, Great location with private parking. Hotel was very clean and well run.