Air conditioning, close to el morro de monte cristi park, water refills and was greeted with juice, great food on their restaurant. Young man Valentine was very helpful and did extra to help our stay way more comfortable than the average places. He also helped carry our luggages and was concerned if we had any problems or if we needed anything. I enjoyed the trees with lights and outdoor tables as most pools do not have real trees to shade the areas for laying down to relax. Love goat in the plates and out of haha. The place was quiet and peaceful and one side of the parking had shades area to keep the car cool during the day.

The pool was not ready though it was in process for cleaning. Other than that theres nothing much.

Lovely grounds, setting, and ambiance. The hotel and dining staff gave excellent, friendly service. The rooms were tasteful and comfortable. Quick access to town, additional places to eat, and the El Morro nature site. A short trip to Punta Rucia (1 1/2 hours) offered a protected white sand beach with crystal clear water, great food, and a tranquil setting. It was a perfect day drip. On our way to Monte Cristi, we also went through Luperon and the La Isabela historical site. The drive around Luperon was relaxing and beautiful, and we thoroughly enjoyed our short guided tour with an English speaking guide around the La Isabela historic site. This was Christopher Columbus's first landing site and townsite in the Dominican Republic. We'll definitely return to this area and this hotel in the future!

It would have been nice to have a small coffee maker in the room (for tea/coffee at night or early in the morning).

Nice place although far away from everything. Very good breakfast. Nice pool

Expensive. Staff lazy, you need to go to the desk for getting water, they do not bring it in the room. Noisy customers in the weekend. Belong to one of the most impornat family exploiting the sugar....

Breakfast was delicious and so was the coffee. you can have it delivered or eat at the restaurant; the team goes above and beyond to meet your needs.

communication about the charge for extra coffee it wasn't explained but made it's way on the bill

The staff-Reini, Agustín, Santiago, Lisbeily-were very helpful and accommodating, very friendly yet respectful and open to constructive feedback. Breakfast was very good and varied; dinner as well. Location couldn't have been better.

The facilities need an urgent facelift!

The hotel has a very attentive personnel. They treated us with respect. The breakfast served was excellent. Wao!!I definitely would recommend that hotel to anyone I know. Great service

I think they should offer bed-sheets for whom ever wants them. Just in case.

Having read some of the reviews, I was a little nervous about staying in one of the more expensive places in Montecristi. Look no further…this hotel is well worth the expense. We had to make a last minute reservation. El Morro was communicative and very understanding and considerate, and so we were able to check in early…muchas gracias. The room was comfortable, cool and clean…which is all that we wanted from this particular trip. The attention to detail and to our specific needs was excellent. Breakfast, which was included, was varied. They were able to make a stronger expresso strength coffee and heated up our (lactose free) milk that we had brought. Our server, Reni, was most accommodating and attentive. Nevertheless, the hotel's location is exceptional because it is at the base of this very large rock formation, El Morro, which can be seen from miles around because everything else is on the plain surrounding one of the principal Dominican rivers, El Yaque Del Norte, and because it is almost next to the beach and Atlantic Ocean.

Only two very minor gripes… 1) When the water is turned on, the unusual 'melting plastic' smell coming from the tap (faucet) of the shower and hand basin. 2) The music coming from the bar and food places a few hundred metres away, which is completely out of the hotel's control, could be annoying to some guests. However, we so tired that it didn't bother us.

The staff was very attentive and knowledgeable of the area to provide many recommendation for activities and scenic attractions. The restaurant was very accommodating and the food was amazing.

n/a

The service was fantastic & the food was as well. Location could not be better for visiting the mountain- it’s walkable from this hotel. The hotel room itself met our basic needs.

Location very convenient. Staff very attentive. Peaceful and quiet.

It will be good to have bigger and more up to date tv sets where you could use streaming services.