Hotel is amazing in every aspect you can think of. The breakfast is so tasty, so many choices, the staff is super accommodating, friendly, professional, willing to help with whatever you need. It has valet parking and a garage. The pool area is very clean and offers complementary water/fruit water. We were welcomed with a drink upon arriving and sweets in the room. The cleaning ladies are doing a great job every day, even if you call for them later in the day (had our room cleaned on the second day after 3pm while we were at lunch). All in all, one of the best hotels I've stayed in. Big thanks to our concierge Miloš who made sure we had everything we needed and much more!

Without a doubt, one of the best properties I’ve stayed in around the globe. From the moment we arrived, the staff were kind, courteous, welcoming and exceptionally well trained. Two members of the front desk team even used their personal phones to make enquiries for us about various activities and reserved us tickets for both the Golden Gondola and Šargan 8 train. The finish of the property was exceptional, from the moment you enter from the underground garage, the smell is exquisite; our floor in particular, smelt incredible. We had food in the lounge on the ground floor, enjoying a game of chess. Our server was well spoken, educated about the food and made us feel like there wasn’t anything that was too much effort. The pumpkin soup was beautifully made and we both adored our desserts. The Pear Crumble was to die for. After dinner we watched the sunset from our terrace and then went to the spa to enjoy the pool and the saunas. The pool felt very cool at first but after being in the saunas and steam room, was a perfect temperature. Breakfast in the morning was wonderfully laid out with hot and cold options with a chef who could also prepare various egg dishes. The coffees were well made and delicious, as you would expect in Serbia, and they even treated us to a traditional local dish that I can only describe as an oozy cheesy, butter bread roll that was moorishly salty and umami. The staff genuinely remembered us and made us both feel welcome and listened to which, having worked in hotel management myself, is not something you teach, I hope the managers and owners know how outstanding their team is.

Only critique was that there was some sort of party happening in the rooftop restaurant, a floor above us, that went on until 00:30; we were not pre-warned about this so it was disturbing in the evening. Staff did apologise for the noise, in the morning.

Luxurious new hotel with a strong emphasis on excellent service. If it’s not a 5 star hotel it should be. The moment you arrive in their underground parking garage you are taken care of. From the welcome drink at check in ( haven’t had one of those for years!!) to the absolutely delicious evening meal and the smooth departure. Everything is very polished and of a high standard. The staff are very friendly, extremely competent and are clearly well trained as it’s across the whole hotel. The spa facilities are superb. There wasn’t anything we could fault!

Nothing everything is outstanding.Wish we could’ve stayed longer

I recently had the pleasure of staying at this place , and I can confidently say that this establishment sets a new standard for the hospitality industry. From the moment I arrived, the staff's excellence and genuine warmth made an immediate impression. Their unwavering commitment to providing top-notch service was evident in every interaction, making me feel like a valued guest rather than just another visitor. The staff's friendliness was truly remarkable (I hope their management is aware of that and cherish them accordingly). They went above and beyond to ensure that every need was met with a smile, and their attention to detail was impeccable. Whether it was the concierge's insightful recommendations, the housekeeping team's meticulous care, or the waitstaff's attentive service, each member of the team exemplified the very best of what hospitality should be. In addition to the outstanding service, the food at all their restaurants was nothing short of extraordinary. Each meal was a culinary delight, showcasing the chef's creativity and dedication to quality. The flavors were rich and diverse, with every dish prepared to perfection. Whether enjoying a casual breakfast or a fine dining experience, the food consistently exceeded my expectations. Their sushi, the best I tasted in Serbia. In summary, this is more than just a place to stay—it's a benchmark for the entire industry. The combination of exceptional service, warm and friendly staff, and superb cuisine makes it a destination I would recommend without hesitation. If you're looking for a hotel that goes above and beyond in every way, Bor hotel is the place to be.

Brand new hotel with big pool and spa Exceptional interior and design Staff was very helpful and friendly Parking and luggage service/big garage Great views into mountains from balcony (we have been on 6th floor) Great menu for half board A la carte breakfast was excellent (they did not have a buffet since only a few guests stayed in the hotel) Bed was very comfortable. Rooms shining clean and a big shower

Asian restaurant on the rooftop not included in half board A cold shower/pool in the spa would be nice (there is only crumbled ice and a "cold spray shower " which does not cool you down entirely)

The hotel and it's design ,the friendly staff, and the food all were exceptional! 10 out of 10.

The water in the pool was too cold in our opinion. This is the only thing we didn't like in the hotel and i am sorry to say that it was dissapointing, which is a shame cause the hotel and the staff are trully exceptional.

Amazing experience. Everything was absolutely great: the staff is very helpful, the room is spacious and has everything you need and even more, the SPA zone is very comfortable, the breakfast is delicious. I would specifically mention beautiful view from the balcony, big swimming pool and great choice of sweet dishes at the breakfast. Congratulations for such a high level of service, very impressive.

Rating: 5 stars I recently had the pleasure of staying at Bor Hotel by Karisma, and it was an exceptional experience from start to finish. The hotel boasts a modern, elegant design with immaculate, spacious, and comfortable rooms. The staff were amiable and attentive, always going above and beyond to ensure a pleasant stay. The amenities were top-notch, with a well-equipped gym, a serene spa, and a beautiful pool area that provided a perfect spot for relaxation. The breakfast was excellent, offering a variety of delicious options to start the day off right. The hotel's location is ideal, offering stunning views and convenient access to local attractions. I particularly appreciated the peaceful ambiance and the attention to detail in every aspect of the hotel. Overall, Bor Hotel by Karisma exceeded my expectations in every way. I highly recommend it to anyone looking for a luxurious and memorable stay.

Bor hotel is a beautiful and new property. What stands out the most is the level of service you receive while there. From the front desk staff, restaurant staff and spa, every interaction has been a delight. Truly a five star level experience. Thank you for a relaxing time. We are looking forward to returning in the near future!

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Everything was exceptional, the staff was amazing, going out of their way to accommodate us and fix every situation or small mistakes that happened. SPA, sauna, massages and restaurants all excellent.

There is nothing that I didn't like, I can't event