Very polite and courteous staff. The lady at the reception/brekfast buffet. Had a few fun chats with her. Clear and concise instructions from the gentleman on the reception upon arrival. I was pleasantly surprised to see the hotel has a lot of pieces from older cars on the wall and is like a museum to walk through. Had I had more time, I would have liked to see more of the hotel. The bed was comfortable, and the bathroom was generously spacious with a lot of amenities. You're in the town of Kranj, and it would be a great location for exploring around town. I wouldn't mind coming with my family and spending some time in Kranj.

This is more of a tip than a negative part. I came alone late in the night and the rain was pouring so I didn't see the e-mail instructions for parking, having made a late booking. This was totally my fault, and after calling, I got good instructions from the gentleman at the reception. You can park next to the hotel, and you need to drive through a pedestrian zone, so be prepared for tight streets and crawling speed. Due to the hard rain, I didn't see the parking lot really had more space than expected, so I parked in a real tight space. Here's hoping it helps someone when arriving here.

Location right in the pedestrian zone was fantastic. Parking onsite. Huge room with a very comfortable bed, mini bar, and a full size jacuzzi hot tub in the room (unfortunately I wasn’t aware of this in advance & 24 hours notice was needed to actually use it). Host at reception was friendly and incredibly helpful. She called around to find a good restaurant that would allow us to take our dog, then gave us directions to get there. Breakfast was excellent, lots of variety of hot and cold items. Fabulous coffee! Would definitely stay here again.

TV was dated and without internet capability. Most of the channels wouldn’t work. Hotel did comp us for this, so not really a complaint, but it would benefit them to upgrade in the future.

Staff are exceptionally welcoming and helpful. The hotel is located in the old town centre. Kranj is nice in a quiet way but might be a bit too quiet for some. The old town is pretty albeit clearly in need of some revitalisation. It is definitely well located for day trips into the Alps as well as to the famous caves in the south of Slovenia. There are interesting little galleries (mostly free) and the castle museum is well presented and worth seeing. The town seems to be full of nice people who enjoy a chat.

if you're after a vibrant, buzzing old town, you might not find it here. Kranj has a lot of potential but it's certainly more on the quiet side. It can be surprisingly difficult to find a place that does any food at all. Quite a contrast to its "big sister" Ljubljana. I personally enjoyed the quiet walks around town though. The gorge is certainly unexpected and quite something to see.

Hotel Actum in Kranj, Slovenia, is a stylish and luxurious boutique hotel inspired by Rolls-Royce design. The rooms are elegantly furnished with attention to every detail, and some are themed, offering a truly exceptional experience. The staff is friendly and helpful. The breakfast is excellent, with a variety of dishes. Hotel Actum is the ideal choice for those seeking stylish and comfortable accommodation with a touch of luxury. Simply amazing experince - thanks a lot.

It is in the historic heart of Kranj. It was in the pedestrian zone that has some auto traffic allowed. Everything you need is an easy walk as well as very close to the Ljubljana airport on;y 13 minutes away. I like the decor with the Rolls Royce and other auto pictures framed through out. The staff was excellent an accommodating for me since I had an early flight that I had to leave at 5am. They had a packed lunch ready for me when I exited. Thank you for great customer service.

Nothing as everything was beyond expectation

Very spacious for the price. We even have a jacuzzi in our room. The staff, Vito, is very friendly and always smiling. He is also very helpful. The bed was huge and very comfortable. The bathroom was big and awesome.

Parking was very hard to find and they put a brick near the entrance which I didn’t see when reversing and hit my car. The bed upholstery was very old and peeling off. The drainage was not working very well during shower.

We expected an older typical European Hotel. SURPRISE!!! We found an upgraded facility that fully embraced the "Boutique" experience. The rooms are tastefully furnished with a mixture of antiques and comfortable modern furniture. Great artwork and frescos decorate the old European arched and angled niches of the walls and ceilings. The central Air conditioning was great and a big bonus. Big, clean spacious rooms and bathrooms were the norm for the 2 rooms we had access to, #104 & a slightly bigger #105. The bathroom showers were nice and roomy with easy controls and an effective "wand" showerhead. No bathtub in the bathroom BUT a Hot Tub in the living room area. Exceptionally friendly and accommodating staff. We opted for the breakfast buffet option and were very pleased with the quality and selection of food offered as well as the friendly down-home feeling the staff lavished on us. None of us left hungry. It is located in the central district of town with driving access limited by retractable bollards, the Hotel provided us the access code to open the bollards. This makes the hotel very quiet as there is virtually NO traffic. They do have some parking available in back of the Hotel. There is no elevator, but the staff took over the bag carrying chores very quickly. We stayed here for only 1 night, to be close to the Ljubljana Airport before our departure day. We all wish we had made this our stopping place for a few more days.

NOTHING rises even close to the complaint level. My only mini-gripe is they needed a small bathroom vanity by the lavatory or something with a flat surface to place toiletries during the stay (#104). There is a narrow flat shelf area behind and above the toilet and bidet across the room from the lavatory, but I kept picturing my toothbrush or shaver falling into the toilet....

Very acommodating staff, room is decorated in regency style - very nice. Bad is very comfortable, with pillow choices (soft and hard). Hotel is located in the very centar of historic part of the town. Various breakfast choices.

Room was poorly lit. It was very hard to do some work on laptop. Best light is in the bathroom. Even though bed was comfortable, it is made of some artificial material that flakes.

Liked · Incredibly friendly and welcoming staff in an excellent location right in the middle of old town. Many great restaurants and cafes within close walking distance. Our room was incredibly spacious with a huge bed. Great options for breakfast, with coffees made to order which was a lovely touch. A handy base to reach the airport from to fly out the following morning. Overall a fabulous stay!

Great location in the centre of Kranj old town. Free parking was a consideration when choosing this hotel given the location. Hearty breakfast that includes lots of Slovene products (kranjska klobasa to go with your eggs and also pastries and potica). Really friendly and helpful staff, particularly the gospa who gave me clingfilm to wrap up some sandwiches from the buffet to take skiing for lunch. The bedroom and bathroom were spacious and comfortable - I didn't use the jacuzzi. The Rolls Royce-themed decor throughout the hotel is a nice touch which makes the hotel special. If I stay in Kranj again I'll definitely come back here.

Nothing to complain about.