Beautiful exquisite garden, beautiful clean room. Delicious breakfast, well prepared hot breakfast to take away as we were rushing to the funeral service at Oukasie.

No shower caps No glasses to drink water That alcohol is not allowed at your premises thus no glasses in the rooms, I found that to be unfair and not respectful to other individuals lifestyle. I respect other people's religious beliefs and behavior but that your guests aren't supposed to drink alcohol beverages, is imposing your way of lifestyle and behavior to others.. Put it in black and white that Copperwood Hotel is an alcohol free accommodation, so that we can book in other places.

Breakfast was just good

I had to drink my juice with a mug while someone promised to bring a glass as they were finished on the trolley. I happened to realize that Copperwood and Platinum swift are one thing which I didn't expect automatically I new there won't be bacon in my breakfast 🙃 Some visitors , our neighbors made noise since on arrival we couldn't rest...I don't know if u can monitor the noise and call to order for other customers peace.

From the gate security was welcoming safe parking,at reception warm welcome. Staff were friendly. Percy made sure we settle in well . Room was as exactly as the pictures 🤩🤩🤩🤩. Enough towels 👌👌👌 They accommodated the microwave where everyone can reach it The following day in the terrace where breakfast was served it was wooow,they served best breakfast. Wish u can add 3rd swimming pool. Overall definitely 100% . Definitely coming back

Besides the noise from other room . Epsolutely nothing 🤩🤩🤩

The place was in a very quiet town. But once you enter the premises, you feel like you in a different place. The place is very beautiful. I love the mini pools around the premises, it so beautiful.

The Breakfast seating, The tables are not cleared/cleaned for the next guest to have breakfast, and even when guest seat down, tables are not checked that there is enough utensils on the table. We had to borrow from the next. It would be nice to be seated at a clean table with the necessary utensils.

Everything about the hotel, it is exceptional 👌 superB. After all, we enjoyed our stay.

I was in Room 303, and they just moped without dusting, used to dust with toilet paper 🧻. Can you please fumigate I saw small cockroaches under the basin.

Breakfast was good at but second day still eating same breakfast, so they must change breakfast menu eating something for 3 days ITS A BIG NO NO FOR ME🙄🙄

The cleaners just prepare bed not changing the towel and bedding sheet😠😠imagine using same towel for 3 days, i was not happy in terms of cleaning.

The place is so beautiful and the pools are kept clean. The rooms were super clean, and the beds were so comfortable. The staff was super friendly and nice, when you asked something they were quick to respond and attend to it.The breakfast was amazing! We had a great time.This hotel is truly a destination to relax. we will definitely go back 😍😍

Went with my kids for relaxation n bounding time, so the place was perfect for retreat, At the reception when my child ask for something they agreed, my 9yrs Old son felt at home, he never been so happy, they required extra spoons, cups n sugar. They even got cookies. They went for gyming session. The curtesy was out of this world 💥💥💥

Wi-Fi was not connecting 🙄

I liked security of the apartment and humanity of workers also the cleanliness of the whole yard is excellent 👌🏾 continue the good work 👍🏾

There's no warm pools or jacuzzi if you can improve on this 😭 because is good in winter for relaxation thanks 🙏🏾

Clean although one day on the 31 December 2023 I requested housekeeping to clean the rooms at 16:00 after having a day trip.

Failing to manage a large group. We kept on waiting for many things during breakfast. Sometimes using cups for juice.