Amazing breakfast- buffet / lots to choose from. It’s an experience with the most amazing view - I could sit all day having breakfast. Servers were so good and helpful. Accommodated all my needs for a birthday celebration, especially the most awesome welcome birthday gift which awaited us in our room - wine and cheese plate😋Room was cleaned and bellman was overwhelmed but handled everything with poise and energy. Loved and tried all the restaurants and bars and lounging areas - truly a great stay!

The weather LOL / but appreciated last two days poolside! Cocktails poolside was great and so good…

Beautiful location. Most staff very friendly (especially the bistro staff). Comfortable room - I had a room with a terrace, which was very nice for relaxing in. I loved the bed; it was large, with loads of pillows and extra blankets, and so nice to sleep in. Gorgeous sunsets from the room (if your room faces the beach), the pool, and the bistro restaurant. Good level of security.

The restaurant menu was quite limited for dinner. For breakfast, there were yoghurts etc. in the buffet offering, but no spoons were laid out, so you had to go and ask for a spoon - just put some spoons out ready for the guests, please!

Friendly staff, always smiling respectful and polite. Hotel was very close to great restaurants and the beach and opposite the open top City Tours bus. Breakfast till 11am.

The beggars were a bloody pest and 2 were abusive. One sat with a 2 yo, and persistently pestered us, at one point the baby ran after me with the cup for money. Nearby Simons Town had very poor people but not one approached us, we were told the people in the town look after them. Camps Bay needs to deal with this, we couldn't use the beach area for constantly getting asked for money and to look at art work.

The perfect location , you just walk to the restaurants , the beach . the hospitality , I had a really good view of the beach . Honestly I think you can’t beat a bay hotel view . The room was spacious and comfy , I ate at the restaurant . The portions were so big and food was tasty . They had options of welcoming drink . The hop on and hop off bus is right outside the hotel. I will definitely go back . Also a champagne breakfast . They agreed for a late check out that was not charged and I could enjoy the hotel amenities while I waited for my night flight . My room also was upgraded just perfect .

Breakfast could have more options . I didn’t like that the security at the gate have to check your booking when you first come .

We had such an enjoyable time at the Bay Hotel to finish our SA honeymoon. The kind staff upgraded our room to a stunning sea view, and we couldn't have appreciated this gesture more. The location is the best you can get in Camps Bay, allowing walking everywhere. The many pools have plenty of sunbeds and very attentive staff. The attention to detail is brilliant, and I really enjoyed the welcoming drink, too. Overall, I wouldn't hesitate to come back or recommend it. Thanks for being the cherry on top of a wonderful honeymoon!

Hotel location and setting was excellent Staff and service was friendly and of a high standard Hotel is beautifully decorated and very comfortable

The breakfast service was weak compared to staff elsewhere in hotel You regularlry had to seek out a staff member to order tea/coffee and cooked breakfast options The location of our room was at the back with a mountain view Unfortunately our room also over looked the padel courts which were busy from early to 10pm and much noisier than we were expecting - not a very "quiet" room.

Stayed at the BayHotel for my Honeymoon 1. Location - Amazing location just infront of the beach and amazing view on the table mountain close to everywhere we needed to go to. 2. Breakfast - A lot of healthy options to pick from although it was repetitive but we liked it 3. Polite Staff - The staff were very polite and helpful especially Thembi at the front desk

Upsell accommodation - We were told our room was upgraded only to find at checkout that this comes at a cost of 500 rands per day, we assumed it was a complimentary upgrade from what we booked. Please state the cost clearly to your customers as they might have not have budgeted for such.

The food was excellent....both room service and in the restaurants. I was very impressed. Location is perfect, being a beachfront property. Proximity to shops, pubs and restaurants also a big plus. I also loved the general ambience and the pool decks.

Shower water pressure and temperature were both a bit low on the first two days but after that it was rectified and was fine. Also, the heated pool wasn't heated and at times there was quite a lot of noise from the activity on the main street.

breakfast - was good, maybe just a little bit more variety on the juices would have been nice. location is awesome, this is my second time coming to the hotel and it remains my favorite place. room - the room was nice and clean upon our arrival,

only down side was the towels as we were 3 people in the room we had to constantly request for more towels and the shaving kit (i called for housekeeping, they said that the next shift is coming at 18:00 and they will bring a kit only to phone 2 hours later again to hear they do not have stock and by then the shops were closed for me to go and buy a razor.

The staff were exceptional throughout our entire stay. Even upon our arrival, we were well taken care of. We travelled with our 5 year old son and we were surprised with a special treat for him in the form of his own mini robe and a pack of kids activities, as well as sweet treats on his very own bed which was complimentary. The room was great — very spacious. The robes were amazing — very luxe. The breakfast was excellent — great variety of foods, well prepared meals and buffet options, and very tasty. We loved the multiple pools and the beach club. The gym is also really great. And also, the property is right across the beach and is on a street that has multiple restaurants.

The shower did not have a door which meant a lot of water on the floor and leaving the bathroom very messy. The water temperature in the shower was also a struggle — water was either too hot or too cold, we couldn’t get it to mix. The slippers were terrible — what a letdown 😞