Immediately felt safe. The property, my vehicle, and surrounding area. This is very important to me. The staff is visible, friendly, and the general area of the lodge is clean, noise levels are always acceptable and the surrounding area have access to freeway, train to entire Gauteng business hub is around the corner. Nice choice of restaurants very close.

I can't help but feel slightly underwhelmed by the rooms - but - it's difficult to have the entire general lodge exceed expectation and then complain the rooms are underwhelming. But I am just being honest. There are better priced options in the surrounding area - with better rooms.

The staff had no problem in helping with making bacon the morning of the breakfast. The chef helped and assisted. But I should have had a look at the breakfast that was served before I paid, because if I saw what they offered I would definitely not eat breakfast there.

The breakfast was very poor, there was really not a lot of options and had to ask if they can make bacon as there was toast and eggs, and some sort of sausage that really did not look appetizing at all. They however had no problems in assisting me in making some, but the breakfast was really not up to standard.

Location was perfect as the family didn’t live far from there. Breakfast was adequate for someone that actually never eat breakfasts. Your staff were very friendly, from the person/s at the security gate to everyone in the Lodge.

The Lodge doesn’t have an elevator. Would not have preferred to climb to the first floor. But I should have enquired. You ask that I conserve water but to get to hot water, I had to run the water for more than 30 seconds to a minute.

Staff very welcoming. Willing to assist . Good value breakfast. Environment was clean and cozy (temp outside was 3*)assisted with late check-in . Location was convenient

Shower was small for me ( I am 2m tall) more towels had to be asked for. Went 30 mins before end of breakfast but hot food items were not topped up eg eggs and sausages. Pillows were too soft with no alternate option

The staff made our room look so pretty for my fiancé and I. The towels were perfectly rolled into a heart and the staff made the finishing touch by putting real leaves onto the bed. It was a perfect night, of many to come. Thank you Road Lodge for going the extra mile for us.

Non

The room was comfortable. Staff were professional and friendly. Convenient location.

Bathroom basin was not functional. Also expected some basic bathroom items. Soap, shower gel, shampoo. None were provided. Security checks getting in and out of the parking area were a bit of a pain.

Friendly and accommodating staff, very secure, clean and comfortable. This hotel also has an excellent location

There is no elevator in the building. So if you have heavy suite cases and have a room on the 2nd or 3rd floor….good luck!

There was a marathon on the 1st of May and everyone got up at 3am in the morning making serious noise untill 6am untill they all left

I like the fact that there is a heater in the room. I really enjoyed the peace and calmness. The neatness and quality.

There is no bar fridge in the room.

Clean , convinent to malls , shops , staff helpful

Majority staff helpful , however they should make all the drinks , hot and cold beverages complimentary at breakfast time as we pay full amount for stay on time.