Booked a family room initially for three adults but decided that i needed my own space as the two adult children were night owls. The family room was spacious as i checked it out and the bedding soft. I am a repeat customer of this hotel as it is centrally located in the city and there are many amenities around the hotel. The market and the 24 hour convienience store. The buffet breakfast is great and affordable. Just reiterating that we arrived at 3am from Incheon airport on a bus to Busan Central station and then ubered. We appreciated the young girl who manned check in at that time who saw we were tired and checked us in quickly. The female check in staff during the morning are really great and helpful and do their best to understand what we are saying in English. We appreciated the effort. The household staff are also great.

I think they could add another washing machine and dryer as it would be helpful.

That the hotel is located centrally and handy to subways, cafes, restaurants, underground mall and market. The hotel has a good buffet breakfast that is reasonably priced. I will be returning to the hotel with family again as very central.

Sometime hard to communicate with reception in English. To be expected though as hotel in Korea. But there was some things that I needed the hotel to convey to the taxi driver pick up as the taxi driver from Busan bus station lost his way to hotel. On the way to the bus station to catch bus to Incheon to catch flight home it was raining heavily and the taxi diver sat in car and did not help to put baggage in car. He did same when we got to station as still raining. Suffice to say sometimes we are reliant on reception staff advise taxi drivers to at the very least help put baggage in car.

Although the hotel is located one strop from Seomyeon station (an interchange station) on the metro, it is still on a good location because there is an entrance of the underground shopping mall which is connected to Seomyeon station. (5-7 minute-walk) Travelling to and from the airport is convenient if taking the metro from Seomyeon station. (Only one transfer is required.)

The front desk is not on the first floor but on the 17th floor, which means a customer has to take a lift twice when checking in and out. However this was not a fundamental problem for the overall experience of the stay.

Reception speaks English and are helpful and polite, room is big and spacious, wifi working well. Location is great, it's opposite Bujeon station exit 3 (elevator), right beside seomyeon underground shopping exit 9 (stairs). Down the street of Bujeon market and station. Reception at 17 floor. Starbucks and GS25 below, very convenient. There are lockers on the ground floor.

nothing, all is good.

Excellent location close to a metro line and within walking distance to lots of bars, restaurants and retail outlets. Also a nice park nearby. Staff were extremely friendly, especially Regina who was incredibly helpful during our stay. Room was a good size for 2 people with a nice street view. Bathroom was also a good size! Cleanliness of the room and hotel was great too, cleaning staff did an amazing job.

For the price, i cannot fault this hotel.

Hotel is in walking distance of the Bujeon Market, Bujeon Station, and the Seomeon Underground Market. Being close to the underground market was easy to commute to central Seomyeon, especially when it was raining. The underground market kept us dry, but allowed me to walk a good 10-15 minutes to the center of Seomyeon to do some shopping. The 24-hour GS25 on the first floor made it convenient to buy convenience store food, beverages, or ice cream! Staff was friendly.

Although the hotel does not advertise of a gym, I wish they had this facility. Bathroom was very small. Closet access was very small and narrow.

WE were right in the middle of the busy business district where they were vendors selling produce and fish etc and there were vendors selling all kinds of things on the weekend -like sidewalk sale.. It was quite interesting. It was easy to catch a taxi.

WE wanted to exchange get some cash from the atm machine downstairs in the family mart , the cashier was so rude and like she was mad at the world and took it out on us... We were scared to go in there if she was there.. It was terrible. The front desk told us to go there to get cash. I think the hotel should have an atm machine in their hotel

The room was fairly large and included a clothes hanging area- rare in these parts. The view to the south was very nice. The bed was comfortable and the bathroom reasonable. The location is easy to find from the Bujeon Station. There are plenty of dining options in the area and the close proximity to the train station makes it easy to get to anywhere else in the city.

The signage in front of the hotel said there was a restaurant/bar on the 17th floor open for dinner and drinks late, but it is only open for breakfast buffet.

We arrived at 3am tired and stressed due to flight issues from Japan to Incheon. The staff at reception on duty must have known we were tired and checked us in quickly. That was very appreciated. We are here for a few more days. I am a repeat customer.

We are still here so cant answer this yet.

Everything was perfect. Next to the hotel a lot of restaurants, coffee shops, small markets. Personel was very nice and kind and helpful. Room big and clean. Breakfast very tasty. Recommended !!!

The only one and a new thing for me was that personel asked for cleaning up the plates after breakfast. Its fine, I dont mind to take the plates to the return place but guests had to separating plates, glasses, food or cuttlers. First time in the hotel i saw that kind of situation. In my opinion that kind of hotel should not asks guests for cleaning up after breakfasts. But generally i really recommend the hotel.