The staff were practically excellent throughout. More clearly, practically excellent in all disciplines. A nice touch was the potential to store our bicycles either in one's room or locked luggage area. They have a wristband idea that one can place a credit on to pay for miscellaneous sundries. Very good. Direct access. Front, easy to get to the centre of town. Back, direct to cove beach, and looked secure too.

The parking location, with the exception of tree overhang, is fine. But does cost much - which is typical of the town. Did not particularly like the bar. Sheer weight of numbers in a small and seemingly poor designed space. (The concept of activities is super. Did not try any but have the desire to do so next visit. I feel the location of activities board could be better placed).

It is a beautiful hotel with great location with nice pool area and right next to the beach. Breakfast and dinner was tasty, not boring for a 1 week stay. Although I did not travel with small kids, I noticed that very colorful programs were provided for kids by the animators. Hotel was well equipped with everything we needed during our stay (iron, hair dryer, scale to measure our suitcases, etc), and hotel staff was polite and helpful. I have noticed that unlike other hotels, the number of hotel staff was available, so guest could get a great service. The hotel room and bathroom size was big enough for our staffs, daily cleaning was accurate.

The bathroom is a bit outdated, but as it was kept clean, it did not have any negative affect on our stay.

We found it easily and as we arrived at 14:00 there was available parking at the hotel (or around it) and the check-in went smoothly. The receptionists were very nice and helpful, with a good vibe between them and good manners. All of them understood many languages and were patient too. The staff at the night bar were cheerful and attentive, (though busy with many orders), yet still functioned gracefully and patiently. The staff at the restaurant were fast and kind , and allthough very busy throughout all day, still let us eat 30 minutes over th the closing time the The art in the hotel is absolutely fantastic! You are greeted inside with a beautiful carved olive tree, an abstract insane statue ! The place feels authentically designed for families , old-school style, with beautiful paintings along the hallways everywhere. The paintings are also enforced with high resolution prints of photos from Costa brava beaches.. which later on you explore nearby. And other cool stuff. It feels like a really nice art gallery hotel, with a wide and spiral stairway. I thought the architect of this building designed it to make you flow directly into the sea :)) or pool with great view!! Even the floor tiles were esthetic in a very nice way. Classic hotel It felt like the hotel had a lot of experience, yet well maintained throughout time, and managed. The room was basic, yet spacious and with an AMAZING view of the beach from the terrace and sofabed! beautiful picture of Costa Brava in the room. pleasant lighting. ( bath area was nice too) mattresses were comfortable and clean . Best of all, key to the great experience is the seamless connection with the beach.. and, obviously the gravel-pebble Beach itself, that has "magic fun stone-sand" that doesn't stick to your body and leaves you clean.. real real treat!!! The route connecting all the nearby cove beaches is great!! Nature and old architecture combined. It's great for 1 night!

The food in the restaurant could improve, though it felt the staff was working hard and doing efforts . The restaurant closes at 14:30 at lunch.. Would be nice if they put a hanger on the terrace (for the wet towels.) Ann

The location of Playa d' aro it is beautiful in the beach and on top of everything very close to the "Ronda" path to walk to all beautiful paradise small beach. The hotel was a great place to spend holidays with my son. The beds are very nice size and comfortable. The room and all hotel it is very clean. The ladies clean my room were very friendly and so nice too. The swimming pool very nice with a great chair and view to the sea. The stuffs of the hotel work very hard and so professional and so friendly the check in was quickly and efficient the reception lady and guys were very nice and sweet with me and my son. The stuffs from the restaurant were very hard workers and so friendly at the same time, big thank you for all of you from the restaurant to make this trip with my son more amazing with your excellent service, special Roberto that was very nice to me and my son. The food was very nice with so much options, one of the best all-inclusive I never see before, well done. The manager of the hotel helped me a big time when I lost my key. He provided at the same day a new key of my room, and they also changed the door locker for my own security. This is so important what he did, and I was very glad to be in a hotel with excellent customer-centric service.I'm really looking forward to being back very soon.

The only thing I would suggest is to make sure the students' colleague trip are coming different time to the restaurant and also have a stuff from the hotel to monitoring them at the swimming pool. It was a bit of noise and bad behavior from them there and disturbing the holidays of me and other families there.

The location and facilities are fantastic. The pool and sea combo with snorkelling options as well as long sand beach nearby is just fantastic. The town is amazing, too. The staff are endlessly helpful. I would come back, for sure!the staff at the bar were great and the food, very good, too. Lovely memories created.

The cost of parking is abusive, in my opinion. There was no kettle in the room and no fridge. However, we asked for one of each they were provided, albeit under payment of a deposit ( which was returned at the end of stay).

The staff has been amazing, even helping me celebrating my birthday. Fantastic location, fantastic views, great staff, great food (totally unexpected), good swimming pool, great caleta beach.

Nothing really. Elevators could benefit from a proper loading algorithm and rooms a bit of renovation, but if you care about these things then go somewhere else and spend much more. I a OK with these "limitations" if Caleta Palace keeps these prices.

Excellent food and very nice personal and service!! All different types of tapas was fabolus! A very good place for vacation!! :)

It shouldnt be allowed for guests to put their towels on the sunbeds while they are eating. Because in that way all the beds often was occupied without being used. The elevators need service. A little refridgerator inn the room would have been nice.

Location was very good with easy access to beach and shops / restaurants. . Staff very welcoming and helpful. Food was good, plentiful and good variety. Good outdoor space with plenty of seating areas, nice pool and attractive setting. We would stay here again.

The room and bathroom were basic and require modernising.

The hotel is in an excellent location overlooking a small very pretty cove surrounded by pines. It had very attractive gardens and swimming pool leading down onto the beach. The restaurant overlooks the sea and you could eat out on the terrace. The room was bright and airy. There was plenty of parking in secure grounds. From the front of the hotel it was a very short stroll to the main shopping street where there were lots of restaurants .

I felt the parking was a little over priced.

Everything was great ! I was surprised by so fast and quick help that I got . I travel a lot but I didn't see such a good hardworking Manager and so quickly help , I think his name is cesar en I appreciated his team there were amazing !!! Delicious food and very good location .