The hotel was in a great location, only a few minutes gentle stroll from the main squares, sights, Market, restaurants, cafes and bars. The staff were very pleasant and helpful, the hotel building was clean and tidy and the rooms were spotlessly clean and all the fixtures and fittings worked. Attached to the hotel was a restaurant and bar which served good, reasonably priced food and where breakfast was served.

Nothing to do with the hotel, but due to its location you can get a bit of "nightlife" noise from locals heading home in the small hours, it only lasts a few minutes though.

Great location - walkable to all sights and buses. Ferry port too though that’s a bit longer. Staff super helpful and they even gave us a beach umbrella. Amazing buffet breakfast. And our room was very nice… didn’t realize that we had reserved a full suite / apartment (our other hotel canceled on us somewhat last minute) - turned out great as we had a mini fridge and plenty of room to spread out, a drying rack for clothes and such.

AC took a while and only really ever cooled the bedroom - we were on the 3rd floor

Fantastic location right in the heart of Ciutadella! Excellent value and well equipped for the price you pay. Don't let the word "hostel" put you off as it definitely feels like a hotel; there's housekeeping each day, a fridge, safe and TV in the room, soaps and shower gel provided in your private bathroom... everything I needed for a few nights stay. Friendly staff, accommodated my late check in, and held onto my luggage after check out as I had a late flight. I wouldn't hesitate to stay here again!

Accommodation was good, we went to check in at Hostal Ciutadella and the staff sent us to a second hotel they have very closed by which was better and we enjoyed our stay. The hotel is simple, not luxurious and had everything we needed. the location is really good, in the heart of Ciutadella old town.

it was very expensive for a 2 star hotel, but it was worthy.

The Hostal is ideal for visiting Ciutadella, everywhere is within easy walking distance. The staff are very friendly and helpful making sure that you have everything you need and always smiling.

Absolutely nothing!

The position is perfect, it's exactly 5 minutes by foot from the port, near the main plaças in Ciutadella. It was comfortable and the staff was really nice and kind, they even suggested us good place to eat good food at a good price. It's good for families, couples and small groups of friends.

It would have been better a bigger buffet for breakfast and if the window could close completely

Rooms exceptional and very comfortable We did not leave out room aftrer 6pm as we liked it so much. Staff were amazing and so friendly. Better than a hotel... i think this hostel is the way forward for my holidays. Fantastoc value for money. Are you sure tjis was not a 4/5 star hotel?

Nothing at all. How can you disrespect perfection . Wish we jad found you earlier.

Clean and comfortable room. The host was gentle and helpful with the location. Good position in che historic centre of the city. Good breakfast

No parking. We had a problem with a cockroach in the room, but unfortunately is a problem of all the casco antiguo of the city . A little bit expensive.

Everything was amazing, from the service to the breakfast. Room is great. We had a noisy aircon on the first night but they moved us to another room which was a suite.I appreciated the kindness of everyone on this hotel.This was an impeccable service. I am amazed.

Nothing we did not like.

the friendly and helpful staff. great location right in the city center. Ciutadella is a beautiful town and is the place where to stay in Menorca. very comfortable bed, clean and spacious room. unfortunately we stayed only 1 night, I hope to come back for more days

nothing. everything was absolutely great