The hotel is clean, and the location is great, it's really close to the beach, restaurants, and supermarkets. Both pool areas are nice, although the pool water was a little cool. The breakfast was also good with a lot of variety. However, if you're vegan, you will probably have limited options. The staff was very friendly and always eager to help. Overall, we'd be happy to come back despite some issues.

Poor sound insulation. We could hear the kids playing and screaming in the pool area and the conversations of our neighbors even with the closed balcony. Unfortunately, we had very loud neighbors who stayed up late with loud music, so if you're looking for a quiet place, you better bring earplugs. It was a little upsetting that we didn't have any tea or coffee in the room. There was also no place to refill your water bottle, which we expected since the hotel claims to have 4 stars. It was very chilly at night in the room, and there was no warm blanket, only an old rug, which was not very comfortable.

The location is great! In a seemingly more quiet part of town and only a few minutes from the beach. The hotel was pretty quiet (guessing as it’s not peak season) so there was always space by the pools and there was a lovely relaxed atmosphere.

I had asked about late check out in advance and been told that was okay and to pay at the hotel. But once there we were told there was no availability for late check out. Not the end of the world but wish it had been communicated in advance that it wasn’t guaranteed.

I liked everything except paying for the water and any drink during dinner. View from the room balconies were superb, room size was good. Cleaned properly everyday. Breakfast and dinner have a lot of assortment. Hotel is very nice and aestethic, has two pools. Beach and city center are very close. Also, would be good to have an electric kettle in the room. Was easy to reach out there from Barcelona airport. Bust stop was very close to the hotel (2 min walk). We will be back again.

It was clean and modern which was a great change from the hotel we had stayed in in the area previously! The hotel itself and outside area were nicely decorated and inviting

The outside area could have done with a revamp, the decking was unstable and we tripped a few times. The lighting in the foyer and downstairs entertainment area was so harsh and not very inviting. The white light in the communal areas made it unappealing to relax there

Price and various food

They did not asked when we arrive at the hotel. We missed the first dinner, because we were late. They said no sorry and they did not take any efforts to make us better. There were no tea pot and kettle in the room. The terrace with the sun baldachin beds were closed. A little bit far from the beach. The air condition was too cold in the restaurant every time. The bed was not comfy.

Amazing staff, they were super friendly and helped us out multiple times. Room is a bit basic but overall good, and had a good view of the city and ocean. A lot of stuff is within walking distance, so except for a small trip to a local botanical garden we were able to walk everywhere. Also very good breakfast, especially for the price, really recommend!

Not much! Only small thing we had trouble with was actually getting to the hotel we we arrived late and past 10 pm or so it's really not easy to get there.

Great location only a short stroll to the beach, restaurants and bars. Staff were very friendly and attentive. The hotel was clean and the upkeep was very good.

The food was only ok, good selection just a bit repetitive and not very high quality. There are a lot of young adults around to party so it can be quite loud at night.

Location - superb. Very near from the well-known castle and center, also near from the beach and bus- stop- just 3 minutes walk. Staff very kind and brilliant, especially all workers from reception. Great thanks for them.

Rooms weren’t cleaned well. We stayed for one week and and bed- sheets weren’t changed even one time.

Beautiful hotel in a great location. The staff were very friendly and helpful during our stay. Pool area also very nice and lunch was lovely at the pool bar. We requested a sea view which we got, the views were amazing. Beds were extremely comfortable. We would definitely return again.

Just back from a week long stay here and I have to say it was perfect. The staff are unbelievable, from the minute we walked through to the day we left. From the reception staff to service staff to the cleaning staff everyone was so friendly and helpful and really do make the stay that little bit more special. You are greeted with a smile and a glass of champagne. We were upgraded upon request at no extra cost because they had the availability so this was no hassle. We had a corner sea view room with a giant balcony. The room was spotless and tidied every day. Towels replaced whenever needed. We had breakfast included and it was fantastic, great selection for all diets. We had dinner there one night just to try it, it was €15pp with a drink included and this was also amazing, so I would imagine going half board here would be well worth it considering the quality of the food. They have 2 pools, one is like a morning / afternoon sun trap and the other is an evening suntrap. It is never over crowded, plenty of room between sun loungers, table and chairs and there is even a deck with 4 double sunbeds with a sea view. The location is ideal, 5 minute walk to the promenade / beach which has plenty of restaurants and bars. Its about 10 - 15 min walk to the main party strip (if that's what you want / dont want) So the hotel is close enough to go but far enough that you dont encounter much noise spill over. I would suggest the party types to stay down towards the strip where most do stay as this hotel is more a quiet / relaxing chill vibe stay. Things to do I would recommend are the Water World water park and the Sensation catamaran boat trip.

The aircon in the room cannot be individually controlled - Its standard in all rooms and is controlled by the hotel itself (understandable considering costs and the impact to environment) It still works and keeps room at nice temp. The town itself is a bit tacky and run down, slightly past its heyday but this doesn't reflect on this resort / hotel. There is still lots of lovely places to go and things to do that avoids these areas (if you are not into that).