Lovely location in the quiet end of the port with beautiful view and outdoor balcony area to sit and have drinks/ breakfast. Staff exceptionally friendly that were serving at breakfast and bar all week. Had an excellent strong massage with Estefania who was amazing. We enjoyed the drinks from the bar and the relaxing pool area. Also loved the hotel fragrance inside the entrance!

Our room was very dark and small (114) and the A/C wasn’t working (too hot to sleep) which we flagged but unfortunately was never followed up by staff. After asking again, we got moved to another brighter room on our 4th day where the AC was much much colder! More variety at breakfast would also have been nice. Spa prices quite expensive compared to other hotels.

The staff were very friendly and helpful, and the breakfast was brilliant. The hotel was fantastically positioned and had a brilliant restaurant overlooking the bay. It was a beautiful place to have breakfast in the morning with the sun coming up over the town. The hotel didn’t have parking but was positioned at the quieter end of the bay so there was street parking on the street behind the hotel. The pool had a fantastic view over the hotel and bay.

The rooms were comfortable and clean, however they were quite small. If you can afford it I think spending the extra for the beach facing rooms would be worth it.

Beautiful hotel - clean, comfortable, wonderfully located and with a spectacular view. Staff were friendly. I used the gym which was handy, the bar and restaurant looked clean and enticing and we would like to have tried it, but there are so many lovely food and drink options nearby. The bed was really comfortable, the shower was excellent and the view was spectacular.

It wasn't cheap. You expect to pay a premium for that view and in that location in July, but nearly €400 a night certainly blows a hole in your budget!

the location and the staff

the pool is open to people is not hotel client , by a pass day , and for this reason there aren’t sun beds available and the pool is totally full , and also the pool is not safe , they don’t should do this.

Fantastic hotel. Very friendly staff. High end fitted and very clean. Nice restaurant, very tasty breakfast and great view over the length of the bay and beach. Very nice pool overlooking the area. Hotel is practically directly located at the beach, with interesting restaurants and bars on short walking distance. We were upgraded to a room with sea view, overlooking the bay. Totally great and very chill to relax. Very comfy balcony chairs. Very good bed and very spacious room.

There is nothing I recall as something we did not like. All was from very good to superb.

Lovely view from the hotel in a quieter area of the bay. The staff were all friendly and when we checked in very late we were given a small room at the side of the hotel with a view of the mountain and a tiny side view of the beach. The room was very small with barely any space for our suitcases with a small bed. Not quite what we had booked and a bit misleading when booking a Seaview room! We were kindly relocated after one night to another room at the front with a bigger bed, more space and 2 wardrobes... not sure how these two rooms are classed as the same price by the hotel but they are so be careful!

The pool area is nice but not that many beds. It looks like the hotel offer a day pass for non residents which is annoying for paying guests so we always had to go down to the beach and pay for sunbeds.

The hotel was absolutely beautiful, pristine, the room was small but clean and modern and the pool area was stunning. The views from the restaurant were gorgeous. The location is beautiful at the end of the port so you can walk around with ease. But the main attraction was the staff, they were so smiley and could not do enough for you.

Only a very very small comment which is that the hairdryer is quite difficult to use and hurts your hand so recommend bringing your own :-)

Location and service was excellent

A couple of small things; could not get a decent coffee, had a self service machine which was horrible; also had to get pool towels from reception which was annoying because there is only one lift which is slow and you had to wait for reception staff serving customers; would have been better to have them on the pool deck. Little things make a difference when your travelling. Also quite expensive for a luxury hotel positioning - meals/drinks etc when the little things are missing.

Location its perfect, the hotel is spacious, clean, all the common areas are comfortable and decor is very well balanced with the landscape around it. Room had a good size, very clean and offered me side view to the beach. There’s no private parking but we never had issues to find parking around even if during peak summer.

Attention to detail in the bedrooms, there was no complimentary water and it would be nice to have some welcome treat or even a small local sweet in the evening as many hotels place in the bedrooms like a small surprise to the guest. The room decor is nice but lacks a bit of personality vs the main areas in my opinion. The breakfast was good but the staff seemed stressed everyday, even if at the end they made their best to attend all requests.

Beautiful location, breakfast and dinner, which we had once, in hotel were excellent. Fantastic restaurant , Patiki Beach, directly opposite, tranquil and beautiful place.

Lost personal touch it had when Ona Hotel brand, staff were ok but not as well trained or relaxed as on prior stays here. Odd that refused to open gym until 9am, would have liked to have worked out pre breakfast but for some reason they would not accommodate.