Mountbatten Bungalow is a beautifully preserved colonial-era retreat, where the historic ambience has been impeccably maintained, offering a journey back in time while enjoying modern comforts. Nestled on a picturesque hill, the bungalow provides stunning views and a peaceful retreat. Waking up to the melodious sounds of birds was a serene and enchanting experience. The adjoining monastery's chanting added a tranquil and almost ethereal quality to my stay. The in-house restaurant was nothing short of amazing, providing a delightful culinary experience. A particular shout out to Sagar, whose attentive and warm hospitality made my stay even more memorable. His dedication to ensuring my comfort truly set this stay apart.

We loved everything about this place. The location was perfect, in the hills with exceptional views but only a 10-15 minute tuk tuk ride from Kandy city. The food was exceptional, with breakfast served outside in the garden and dinner inside the old manor. The service is like no other. The best I have ever experienced. The rooms are beautifully decorated and very spacious with all the amenities. We loved spending time in the infinity pool with the most magnificent views over the hills including the most beautiful gardens and birds. However, what made this place so special were the staff. Everyone (especially Chula) were so warm, welcoming and had the biggest genuine smiles on their faces. Nothing was too much for them, including arranging drivers, day tours and delivering coconuts after us spotting locals climbing coconut trees. Chamilla the driver took us on an amazing tour which included the botanical gardens, gem factory, dance show and to a dosa place in the city (Balaji Dosai - highly recommend). We had the best time and couldn’t recommend this place enough.

Everything was perfect. Beautiful setting and the best place we stayed in Sri Lanka.

The perfect time out/chill out atmosphere. Zero distractions so a good place to stay between busier locations. The staff is very considerate and kind. We stayed in the chalet which was great as the rooms in the bungalow are very closed, darker with no outside space. Garden is lovely and the pool area, while small is very nice.

The food was fine/a bit disappointing and there are no Sri Lankan dishes. But hopefully the suggestion to do so will be taken on board. There is lots of potential in the property for the dining room set up, atmosphere, menu, offer board games. Also to add a WC for use in the main house as now you either have to go back down to your chalet or use an unoccupied bedroom/bathroom in the bungalow. And these rooms aren’t always made up so it doesn’t give a great impression. But that said it didn’t taken from the peace at the bungalow.

The place is absolutely gorgeous - great mix of historical vintage and modern. The location is up in the mountains - we called up the manager and he guided us well. The manager, Mr Raj, himself was very responsive to all our queries from day one. They really go out of your way to make you feel special - whether it is by providing you food in the comfort of your room, or giving you signature cocktails. Mr Raj also helped us out with wonderful train tickets from Nuwara Eliya to Ella. The food is really good - enjoyed everything they prepared, especially the breakfast which is served to you on the lawns and is beautiful. Bathrooms are large - so beautiful and comfortable. Internet is fast. Water pressure in the bathrooms is great and there is hot water. Air-conditioning works great.

Nothing really

The main building with the colonial style takes you to another era. We liked how it was untouched through the years. We stayed at the wooden bungalow under the trees and it was very spacious and comfortable. Nice bathtube with view to nature. The gardens and the pool were beautiful, we didnt swim because it was always windy and cold at this hill, despite that in the rest of the country the weather was hot. But we liked this chilly weather on the hill.

The staff were kind and helpful but we felt like they need more manpower. They were running everywhere to manage everything on time. Sometimes breakfast or meals take time to prepare. Also we were not excited with the variety and the quality of the meals, having read the critics of other people we were expecting something more homemade and delicious but everything was just average. Wifi was quite poor, was ok for us but not recommended for someone who wants to work online. It is a 20min drive to Kandy, the road is quite good.

The property is a gem, beautifully set in nature, offering a serene ambiance in an elegantly converted old bungalow. Ideal for those looking to disconnect and immerse themselves in tranquility. The culinary experience was top-notch. With a variety of set menus to choose from, the quality and taste of the food were exceptional.

A significant point to note is the poor reception in the suite, impacting both mobile and WiFi connectivity. This could be a concern for guests who need to stay connected for work or personal reasons. Outside the suite, the reception is somewhat better. The path indicated on Google Maps is a steep, uphill challenge, especially for two vehicles passing at the same time. I recommend taking the alternative route via Kandy town for a safer and more comfortable journey.

We booked this place 1 hour before the arrival, as the initial hotel we booked in Kandy was absolutely horrible despite the good reviews. However, this place was magical. It is on top of a mountain, and you get the most amazing views and complete peace and silence, which is not guaranteed in the city. Even though we booked just 1 hour before arriving, the room was perfectly made, and the staff was extremely kind, welcoming, and accommodating to all our wishes. The food was super delicious, and it was beautiful to wake up with the views of the sunrise. If staying in Kandy, I would definitely suggest staying here.

Everything was great, and if something wasn't, it got fixed immediately. As we were traumatized by the horrible hotel we had to leave, we were very picky. As Sri Lanka is extremely humid, sometimes elements in the bathroom can discolor. We asked if something could be done about it, and the staff immediately changed the silicon in our shower while we were having lunch. So if something might be wrong, you are guaranteed to be taken care of and not worry about anything. Wifi was also a bit weak, so this might not be a place if you need to do some work while on vacation.

The Mountbatten was absolutely beautiful!! Set in wonderful gardens, with stunning views overlooking the valley and tea plantations. The gardens and main house were immaculately presented and beautifully decorated, with a wonderful colonial feel. The pool and outdoor terrace were both lovely and the food (especially breakfast!) was fantastic. I would also highly recommend their Ceylon tea which they grow, absolutely wonderful! The pool was also beautiful but sadly we were unable to swim due to heavy rain during our stay. We stayed in a villa and it was wonderful, very peaceful relaxing and spacious with great facilities and well appointed.

The up the mountain air and feel is incredible. The property and the gardens are stunning. Really beautiful and outstanding views. We loved the pool and the garden but we stayed in. Food is good and the help of the staff is exceptional. It’s a very quiet and remote place so you will be tucked away from the hustle and bustle of Kandy. The guests who stayed apart from us were all ages and backgrounds and that felt really good.