The staff was really supportive and helpful for all things related to kids: we got a water boiler to prepare the little one's milk, and the staff looking after the kids were really perfect, and allowed us to spend time at the bar, a rare luxury. The swimming pool was a big hit and we really appreciated the massages.

While breakfast was perfectly fine, evening meals were overpriced and neither healthy nor good. When the kid's spaghetti with tomato sauce is not good, you really failed at cooking… Either have “à la carte” dishes, or a buffet, but having both (overpriced), that's really a horrible combination.

View from the room is absolutely stunning! we were lucky to come in a quiet weekend, therefore we had most of the facilities for ourselves which was great. swimming pool while watching the mountains is incredible, spa area with the saunas is super nice and modern. loved to relax on the quiet room while reading a book with panoramic views. the hotel is nearby the town so we went for dinner and when we returned we decided to do a bowling session, which was great, with football table and pinball. breakfast was also very good and a lot of variety and still beautiful views. 10/10

wifi was not very good.

The hotel offers everything a family could wish for.

The beds. Might be that it was our error to have chosen double bed. There was always a gap building in the middle. Not confortable for bed sports too. The cleaning service should take a look under the beds too, especially because it is so easy to push them away from each other... There was plenty of dirt in there...

Spacious room, good facilities for children: indoor playground, swimming pool, nice breakfast with essentials 👌, good dinner. Beatiful view from the balcony, kind receptionist

Pool quite cold The building is rather outdated, but this is with most hotels in Switzerland, extremely long waiting for dinner - 1 hour.

Amazing hotel in every possible sense. Service was excellent (e.g. hot milk for my son delivered in the room late in night), the staff was helpful and very friendly. The indoor playground was incredible and open till late. The restaurant excellent (both dinner and breakfast). Shuttle service to the train station. Huge rooms, free Minibar (non alcoholic)

We should stay longer :-)

The rooms are very comfy and relatively spacious. The breakfast selection is reliable (they even have other milk options but you have to ask the waiters). They also have a lounge so you can have some drinks before dinner. There is a shuttle from the hotel ~every 30mins in the morning to the slopes.

The restaurant selection could have been better (the daily menu and the a la carte) as they were very beef focused, as is the case with all other Sunstar hotels :)

Very nice hotel with great location, quiet area and very beautiful scenery! Reception was really nice and helpful, breakfast amazing! And the spa very good as well, modern and quite a lot to do.

Room was good but not as excepted compared to pictures. However very clean and comfortable.

everything was great .

the staff at the reception are good but not friendly , they should use a smile at least once .

Fantastic staff all around! I had a great room with balcony and view on the stunning mountains - I left the curtains open, just to enjoy this fantastic surroundings day and night. I celebrated my birthday there this year and they went extra steps to make it a special experience! Spa has a fantastic rest area with a spectacular mountain view. Despite the hotel being family friendly, they seperate the families out in the dining area, so no problems with having a peaceful, dinner for the other guests. Great food btw!!

Spa is also nice - just a little small when it's full in COVID times. Although the number of people in the spa is limited now, there's no limits indicated for the specific sauna's, so you're very dependent on the others there with you.

great for Children, very helpful staff, lots of different activities.