I’m really pleased to have stayed here, mainly because the hotel and restaurant felt genuine and unspoilt by the passage of time. I found the staff to be friendly and ‘real’, while the room felt just right, with great views from windows and balcony. Zernez itself has very little modern sprawl around its old core, and though it has traffic passing through it this merely adds to its unaltered atmosphere. The railway station is just a short walk away and the local trains are a pleasure to use, as is the bus through the national park and over the spectacular Ofenpass. This bus (the 811) also departs from the railway station, and has a stopping and express version, both hourly.

The hotel has very friendly and attentive staff. We had a room in the house next to the hotel. The room was big and very quiet! It was very convenient to have breakfast already available at 7. If interested, the hotel rents bikes and e-bikes for free. We didn't benefit as we already planned our hiking trips.

Reception opens only at 8, which is a bit tight if you take the bus at 8:15, but that's only a minor point. We were happy with our choice.

I had booked two nights at ACLA FILLI but already after the first day I wanted to extend my stay. Partly because the village was so nice, the hiking trails fantastic, but the family feeling at the hotel and the welcoming hostess Inna also contributed greatly. The hotel is not newly built or newly renovated, but in very good condition and for me just charming. This is a place I hope to return to very soon.

Some rooms have windows facing the street which is relatively well-trafficked, with the windows open it was quite noisy so I can recommend earplugs at night in that case.

Loved our stay at the property. Iena (our gracious host) was so warm and welcoming. The rooms were absolutely beautiful and historic. If you are looking for a hidden gem, this is the place to stay. Our rooms were spotless, beds comfortable, breakfast delicious, and to top it off, Iena was there to greet us morning, noon and night. It’s funny, we are staying in another town tonight, but wish we could go back to this hotel, Zernez, and Iena! Would unequivocally recommend for the idyllic Swiss experience. Hope to be back again soon!

Nothing. It was fantastic.

The proximity to the Swiss National Park makes this hotel ideal for a hiking holiday.

We checked in on a Sunday and were not given the Guest Cards which would have given us free public transport in the region. The visitor centre rectified this the following day, providing us with cards which we made good use of during our 4-day stay.

The host was very nice and friendly. The hotel is in the proximity to the train station. Breakfast is open since early in the morning. Overall it was a good experience, and we will return in the future.

Some equipment is a bit dated. Breakfast buffet could expand a bit.

Very friendly staff, location close to the station, spacious room and good pizzeria. Perfect to explore the Swiss National Park

Breakfast was really nice and the lady is super friendly and accommodating and brought refills too. Location was perfect, just a short walk to the train station.

We didn't get a wifi code and kept forgetting to ask for it (not sure if there even was one) but it wasn't a big deal since we have unlimited data and just hot spotted from our phone.

A nice stop-over hotel. Good parking 5 mins walk from the railway station

The hotel is located at a rather busy through road.

The hostess Ina was lovely and ensured our needs were attended to, Kay at the front desk was also very welcoming

Nothing