I’m really pleased to have stayed here, mainly because the hotel and restaurant felt genuine and unspoilt by the passage of time. I found the staff to be friendly and ‘real’, while the room felt just right, with great views from windows and balcony. Zernez itself has very little modern sprawl around its old core, and though it has traffic passing through it this merely adds to its unaltered atmosphere. The railway station is just a short walk away and the local trains are a pleasure to use, as is the bus through the national park and over the spectacular Ofenpass. This bus (the 811) also departs from the railway station, and has a stopping and express version, both hourly.

The service is incredible. We were there for the Engadiner ski marathon and the people really tried to smooth our stay: special breakfast hour, a special room with a shower and fresh towels for after the race once we had already checked out, food was still served after the kitchen was closed.. incredible!

The breakfast and food served at the restaurant is really average.. but the quality of the staff makes up for it! The rooms are a bit rustic but we had expected that.

The hotel has very friendly and attentive staff. We had a room in the house next to the hotel. The room was big and very quiet! It was very convenient to have breakfast already available at 7. If interested, the hotel rents bikes and e-bikes for free. We didn't benefit as we already planned our hiking trips.

Reception opens only at 8, which is a bit tight if you take the bus at 8:15, but that's only a minor point. We were happy with our choice.

The hotel was very nice to have arranged the keys for us despite our late arrival. Our rooms were very cozy with a very nice view from our balcony. Wish we could stay longer. It had parking space aswell which was just perfect for us. The breakfast was definitely a plus aswell, nice to give us a good hiking start.

I had booked two nights at ACLA FILLI but already after the first day I wanted to extend my stay. Partly because the village was so nice, the hiking trails fantastic, but the family feeling at the hotel and the welcoming hostess Inna also contributed greatly. The hotel is not newly built or newly renovated, but in very good condition and for me just charming. This is a place I hope to return to very soon.

Some rooms have windows facing the street which is relatively well-trafficked, with the windows open it was quite noisy so I can recommend earplugs at night in that case.

Loved our stay at the property. Iena (our gracious host) was so warm and welcoming. The rooms were absolutely beautiful and historic. If you are looking for a hidden gem, this is the place to stay. Our rooms were spotless, beds comfortable, breakfast delicious, and to top it off, Iena was there to greet us morning, noon and night. It’s funny, we are staying in another town tonight, but wish we could go back to this hotel, Zernez, and Iena! Would unequivocally recommend for the idyllic Swiss experience. Hope to be back again soon!

Nothing. It was fantastic.

Short message just to inform us about check-in options (late arrival is possible). Very friendly reception. Room was ready for our early arrival. Excellent parking. Great plus: free Guest Card, to go to Ardez by train. Train station is nearby. Comfortable beds. Crispy bread and delicious lemon cake at breakfast.

Wifi slow.

The staff was friendly and helpful, the room was clean and had everything that it was supposed to have. As it was a brief stopover and I had no other plans in Zernez, it was very convenient to have dinner in the hotel's restaurant.

Breakfast was good. Close to grocery stores like Coop and Denner.

No elevator. So if you have a heavy suitcase, it’s quite a challenge to take the stairs.

The proximity to the Swiss National Park makes this hotel ideal for a hiking holiday.

We checked in on a Sunday and were not given the Guest Cards which would have given us free public transport in the region. The visitor centre rectified this the following day, providing us with cards which we made good use of during our 4-day stay.