Staff excellent as is the location. Appreciated the free coffee downstairs and croissants in the morning. Place itself is nicely decorated and feels very modern by swiss standards.

Could've done with more pillows and there's no personal temperature control in the rooms so you just open the window when it gets too hot. I get the whole 'no screens no WiFi' thing but I think they just struggled to create a network and went with it. Don't need a TV WiFi would've been nice.

The property is very well located, pleasant atmosphere and clean. Breakfast Buffet is very nice and it is very cool to be able to have coffee and tea the entire day for free. The pizza at the bar are one of the best I hate in Switzerland. Beds are very confortable.

The property a getting old and sometimes in the room it stinks. As well I had 2 different rooms (other reservation) and on one of them I was freezing even if the heater was at the highest level. If you wish to have a TV you won’t find any. This is not a big deal but a bit surprising nowadays. As well the WiFi in the room is not working so you need to go to the lobby. If you need to work this is not very comfortable. At the end all those points didn’t make me feel having a bad stay and I would return to the hotel in any case.

Fantastic location, superb food & different bars/restaurants serving amazing, delicious food within the hotel complex

Dishwasher was not cleaning properly. A welcome pack would be a great idea with breakfast essentials. Perhaps also some fruit & a bottle of wine, which wouldn’t cost much but would add to the experience. Also, I think a member of staff should show guests to their room or apartment. Staff friendly but a little bit young & unprofessional.

Beautiful building and stylish design spaces. Kurhaus had very spacious rooms, with big balconies (ours had a great view of the mountain) artistically pleasing wall decor, comfortable bedding

the rooms didn’t have blackout curtains. I had to use a hair clip to try securing the gaps. it wasn’t obvious until we checked in that there was no wifi in the rooms. service is erratic with only one person on duty, despite his best efforts there was occasionally a line of people waiting for service. there were also limited dining options. while there were 3 restaurants on site, one was a bar which only served pizza for dinner and the main salle restaurant was closed for a wedding which left my young son and I with only a tapas restaurant as an option, which really wasn’t idea.

The location was good - 100m from the ski bus stop. Also there are a lot of restaurants in the walking distance as well as several rental shops. The facilities are well maintained and organized. And in general the hotel is really cosy.

The ski room needs a little improvement. As soon as you come late from the slopes - all the slots for drying the shoes will most probably be taken.

This is a funky hotel. It is a grand old building with simple, but nice rooms. The hotel wants to promote social interaction, so there is no wifi or tv in rooms. There is a large lobby with coffee and chairs and pool table. Appeals to a younger clientele. The bar does a great pizza. Nice breakfast buffet. Parking is close by.

Wifi in the room would've been nice. We managed fine and had decent phone signal, but I don't need a hotel deciding how I spend my time.

Hotel is cool, nice design and revival of an older building. The pizza in the restaurant was excellent! We had an "S" room, but it was still a good size. It's well located in the center of Lenzerheide and stops for the sport buses are extremely convenient.

Rooms are poorly isolated. The first night, we heard our neighbors having a quiet chat, and the third night, we were both awoken by a loud conversation at 4 am that went on a long time. Bring ear plugs if you are a light sleeper!

Hotel was quiet but then again it was end of May and pretty out of season. I imagine it livens up in the winter, might explain the swing in the foyer... unusual. A large room with comfortable bed. No TV but am not sure whether that is a plus or minus. Great buffet breakfast and proper pizza at the bar in the evening which have a friendly staff. Great lounge with a small library, boardgames and pool table.

That our stay was a one nighter. :(

The reception staff had excellent local knowledge and were so helpful in finding things to do and how to get there. And I LOVED the complimentary coffee machine and bowl of croissants in the lobby. The co-working spaces are also excellent, very comfortable and stylish !

Nothing ! Although shower water could have been a little hotter.

A great location, bang in the middle of town, easily accessible to all amenities and not too far from Scalottas or the bike park lift. the room was quirky, we had a 3 bed room and there was an additional one bed room and bathroom through a wardrobe door, which we loved. I kept calling my mate “Aslan” (the lion from Narnia) nice bar downstairs and a really good area to chill, have some complimentary coffee and bring a few beers of your own. staff were super friendly, but everything has an end, well except the sausage, that has too lol

shower was great pressure wise, but a bit difficult to keep in the right spot without it wondering and drenching the bathroom.