Easy to find, right in the centre of Brunnen, good sized lift, and good car parking close by. Room wasn't air conditioned but had lovely opening windows and was provided with a good fan. Excellent breakfast, although dining room a little hot, and staff helpful as it's difficult to manage a buffet when you use a walking stick.

It would have been great to know about the parking discount (you pay at the hotel) before I paid the full day rate. It would also be good if the rooms were provided with a small refrigerator, or an ice maker provided that guests could access.

Great centrally located hotel with a good restaurant. I have a very large room in the main building with 2 balconies. There is a bus stop a few steps from the hotel with very regular buses which all go to Brunnen station and beyond. My room was on the back of the hotel with a nice few of the mountains and it was very quiet. The hotel is a few steps from the lakeside and there are numerous restaurants, shops and cafes all within easy walking.

Nothing!

The Hotel was in a fantastic location, close to the lake and beautiful views of the snow capped mountains, very picturesque, The hotel was very clean, the rooms comfortable and the restaurant had a great atmosphere and with great food, the staff were friendly and polite.

Overall a great stay, the pillows were a bit uncomfortable but apart from that very good.

Brilliant location, close to restaurants, boat and bus stop infront of hotel. Lovely bakeries! Smokefree hotel

Room separated from main building but not too much of an issue if its not raining. Fair bit of noise at night but it is a hotel and to be expected

Great location right next to the lake. Parking is available right behind the hotel. Spacious room. Coffee making and refrigerator in the kitchen on our floor. Good breakfast but they could have asked if we wanted eggs or bacon. Convenient for finding restaurants close by.

The room was well insulated but it was warm, so when we opened the window, it was very loud with people partying until 4 am. Had to pay extra for parking and for our small dog.

Located close to the promenade and the centre. The hotel is old, but in a good condition.

Unfortunately, breakfast was not organised on a good level. The coffee mashine was not working, no eggs were provided, waitresses were really stressed about everything, so one could not enjoy the meal at all. Hope, they get better in it.

Everything was great. special thanks to Julia , she was very helpful in giving direction for the parking and she make sure that I was satisfied with everything and truly I was. Hotel is in the center of this lovely town and everything is 200 m away from you . You don't even need a car .

Nothing

Clean and quiet with a great location and spacious room. Breakfast was good. The staff was kind; I appreciated hearing about some hidden gems of Brunnen from the server at the breakfast.

Staying at the annex building was unexpected, but it was fine overall.

Have now stayed there a few times and generally good except above.

Not a great breakfast which was a shame. The beds are very low and difficult to get out of in the morning. No air-con

Located near beautiful lake in the small cosy city, very nice and clean, restaurant is cute in winter. The rooms are big, staff is very nice, our stay was comfortable and pleasant.