Willingness of bilingual staff to help in all aspects was exemplary, including but not limited to: holding our bags before we checked in and after we checked out; providing us with helpful neighborhood tips; and, constantly asking us if we were ok or if we needed anything else. Quick walk to the Ximen MRT station, with amenities nearby including but not limited to: Ximen Night Market (it's probably the cleanest and the most organized one I've ever seen, which is a double edged sword because I found it to be slightly inauthentic), a plethora of eastern and western dining options (check out the breakfast spot across the street - there's an asian fellow manning the grill and maybe his two daughters(?) running the registers, and they have an English menu, and also check out the noodle shop just a few doors down), a few coin laundry facilities, MULTIPLE convenience stores, etc.

Beds were slightly thin and a bit firm for our preference.

I really like that it is clean and lots of freebies at the counter. There’s drink and food, you don’t need to worry about lack of food. The drinks that they provided is not even just water but some canned drinks as well. Really excellent amenities. Also, I really need to mention this is they provide some services of popular food delivery as well as souvenirs, I realise not many tourist use the food delivery or food souvenirs. This save a lot of time for us to go hunt for the popular food souvenirs.

I was disturbed a lot at night by resident staying on top of me. Especially in the middle of the night, multiple times they were stomping their foot and even fell down, I do felt that the floor was shaking when the person fell. Another concern was that there was crack on the ceiling. I hope their management can look into it. I also didn’t like the window was facing some resident staying infront of me, which was quite awkward to open the window and seeing them face to face so I have to close the curtain everytime when I return.

If you want to be in the middle of things, this is definitely the place to stay. Even throughout the typhoon days, convenience stores and restaurants nearby were open, which was a pleasant surprise. This location is great for getting around the city easily, nominally it is next to the Ximen metro station, but you can also reach other stations/lines with a brief walk. The hotel room was not very big, but comfortable. Could probably use some storage space, as it only had a set of hangers. The staff was very helpful.

There could be some more storage space.

Amazing Hotel. Room was spacious, comfortable, clean, quiet and everything working well. The bathroom was charming and also spacious. Staff was incredibly nice and helpful, very attentive to details. My room was nicely prepared for me before my arrival and even the temperature was perfect. Location is very convenient, close to metro station, stores, restaurants etc. Drinks and snacks are provided for free at the reception area which is a plus. Couldn't be happier and don't need to think where to stay when visiting Taipei again. Thank you so much!

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Due to a personal issue, I returned and booked again. The staff is still friendly and helpful. This time, my room on the third floor was very quiet. The girl I spoke to during check-out (black long hair and I forgot to asked your name) was very nice and gave me some helpful tips for my next booking.

I'd like to give a shout-out to the girl at the reception with short hair and glasses. When I approached the counter to ask for the Wi-Fi password to call an Uber, you seemed unhappy to help and need more smile.

The room is clean, and the shower has excellent water pressure. The location is superb, with a convenience store right downstairs. The staff is helpful and friendly. Most importantly, the generous snack offerings were a major factor in my decision to stay here.

My room was next to the shared toilet used by both guests and staff, and I could hear the flushing and door closing throughout the night during my stay. It could be a better experience if I don't stay that room next time.

- Excellent service with helpful staff available at the desk, free-flowing snacks and drinks - Very personal and cute touches such as free gifts and postcard delivery service - Good location in Ximending, surrounded by eateries and not too far from the station and shops

- WiFi a little unreliable at times - Room has an odd bathroom layout and is dark but that was all as expected and as described from the pictures so not an issue

The receptionists are friendly and helpful. The lobby has free flow of drinks, snacks and instant noodle. My sons fell in love with the microwaved popcorn! The rooms are small and compact but pretty clean. The venue is near Ximending and lots of food and shopping places.

The rooms are small and amenities likes toothbrushes, slippers and combs have to be retrieved from the lobby on the second floor. It is difficult for coaches or taxis to stop or park.

The facilities is pretty standard, and because of the timing (during the New Year's timing) the pricing was about 4x what it should have been. However, we are very satisfied with the stay and how the CHO hotels are operated. The staff is fantastic, and the location is convenient for visitors and locals alike. I love the little touches they put for visitors to leave remarks and send postcards home.

Personnel was really friendly and helpful. Central location. Facilities are in order: free coffee, city maps, a piano. Rooms are a little bit noisy, but not that much. You can see they really put attention into welcoming their guests and that's greatly appreciated! Thank you so much!