Overall I had a good experience during my stay. The staffs are very friendly and approachable. The food is great and had lots of variety. The bed was very soft and comfortable. There is a direct bus to the airport which only costs less than 100 TWD

I was a bit unhappy about the 10% surcharge initially as I was only informed when I paid at the hotel. But apparently this only happens during peak times or public holidays.

I was impressed with the quality of the room and bathroom. My family stayed very close to the elevator, but heard little to no noise. Same with the traffic outside the building. All staff that we interacted with were friendly, and the location was convenient for public transit access. Would easily stay here again.

The laundry facilities were a small drawback (though they are complimentary). There weren't many machines, and as a result they were well-used by guests. We went to a self-service laundromat a few blocks away the second time around.

Location: the hotel is not located very close to some of the main attractions, but it is just a couple of minutes away from Minquan W Rd station, from which you can catch both the red and orange MRT (metro) lines. Breakfast: the breakfast is exclusively Chinese style. Although the selection is not huge, it changes daily and it is of good quality. Staff: the staff were very polite and helpful.

Room: we room was nice and spacious, with a very comfortable bed. However, it was located on 2F (in Europe it’s the 1st floor). Since the hotel is situated on a very busy road, it was really noisy in the room both in the evening (not so problematic) and in the morning (I was woken up a few times by traffic despite being a heavy sleeper). Price: I found the hotel rather pricy. But admittedly prices in Taipei are rather high and it was during (solar) new year’s.

I stayed here for 19 days and was satisfied with the quality and convenience there. The location is excellent. A night market is 20 minutes walk away. There are a lot of restaurants serving good food near a big hospital. The metro station and the red and yellow lines are also nearby. They provide laundry machines, driers, iced water, hot water, and even public umbrellas

You should introduce a booking system for laundry. Some people just forgot their clothes in the machine overnight, making it impossible to use.

The location is close to Minquan West Road metro station, served by the yellow and red lines. Red line is going through many of the top visiting spots of Taipei, so it's very convenient. The breakfast is great: a lot of variety and several new items day to day (we stayed 5 nights and there was always something different the morning after). It's much more Asian style, yet with a few nice western touches such as macarons. The room was spacious, bed was comfy and staff were helpful. Definitely recommended!

Carpets on the hallways are pretty stained, although not dirty. Some renovation could be considered.

Perfect moment for our vacation. Very well placed. Orange and red lines metro just near the hotel + lots of bus. Great room with space and a window. Our room was at the last floor which was a very good point. Cleaning room every day. Great bathroom with a bathtub and a shower with a lot of amenities. Towels are changed every day. A little expensive but kind of reasonable (around 150€ for 3 people per day), but if you want this quality of service and room like this you have to pay the price in Taipei. We decided to take 3 other nights at this hotel for the rest of our trip because everything is good in it. If you need to travel light, they keep your luggage if necessary if you go to another place.

Nothing

Almost everything, it has everything a traveller might need. There’s free laundry room, free coffee/tea/ice dispenser/hot water all day long. Staffs go out of their way to provide assistance even if it’s outside their scope.

Breakfast is quite limited and just average. Fruits selections very limited, take while it’s available. They only provide one set of kids utensils, and it’s not replaceable, so better bring your own.

Spacious room. Clean facilities. Good price. Many Japanese izakaya around the area.

Requested for a taxi from hotel to airport, front desk ordered a private car which cost TWD1300. I found out from various websites that the general cost for a chartered 4 seater car from city center to airport is just around TWD800.

Staff were friendly and patient. The room is spacious and clean. It only has air-conditioning and no heating so it can get a little chilly during the winter however they can provide a small portable heater upon request. Breakfast was simple and decent - porridge + condiments, some bread and cakes and hot food. Location wise, it's a short distance away from dihua street, wenchang temple & market etc- enjoyed the lovely strolls to these places.

I found it a bit weird that the breakfast area is in the basement and not a higher floor. With no windows it felt a bit claustrophobic.

We had a corner suite and it was a great size for the 9 days we stayed. It had a good-sized living area to relax. The room was quiet and everything was of good quality. The staff are super efficient and very friendly. There was an amazing variety of Western and Asian dishes at breakfast. The location is less than 10 minutes walk from the Red and Yellow metro lines which means you can basically get anywhere in the city easily.

Breakfast was a little hit and miss in the quality. As an example, some mornings the scrambled eggs were excellent and other mornings, almost inedible.