Everything is amazing, this is our 2nd stay and we would not stay anywhere else. it’s spotless clean great comfy bed, pillows and linen. the shower is great with shampoo and soap. the towels are fluffy and clean. the Wi-Fi is great but the best thing is the air con it’s cools the rooms in seconds. the laundry was done at a great price and was clean and smelled fresh. thank you.

nothing not to like.

Everyone was super nice and kind there. The position is perfect, not only close to the main attractions in the old city with walkable distance, but it’s also extremely close to Wat Lok Moli (the favorite temple in Chiang Mai so far) and the north gate where you can take the cheap red taxi to Doi Suthep and the night food market which I highly recommend. Our rooms are clean, simple in a good way, comfy, beds are superb. Mine in particular, which faces the road, was spacious and luminous with big windows. I slept so well even if it was facing the street, couldn’t hear a thing. Breakfast was simple but delicious, fresh and homey.

Only one tiny note: the water pressure and temperature at the shower is not consistent and stable enough. Other than that everything was great. We enjoyed our stay a lot. Thank you everyone! :)

The property is clean, well managed and maintained and the staff are so warm and hospitable they make you feel like family, they make you feel like home. They are so helpful, cheerful and asks what you need and give good suggestions on what to check out in Chiang Mai in terms of foods, what to do etc. Their breakfast is delicious with some choices and well presented. Even though I told myself I won’t have any breakfast just to watch my eating but the moment I saw the food I can’t resist them 😀

None

The staff were very kind and tried their best to sort out everything ensuring that their gust is having a happy stay not only in the hotel but also on the city.

The room was quite tight and a bit old fashion.

Nice staff was very friendly, breakfast was prepared to order every day, the price was reasonable and location right close to old town walls was easy to find. There are reasonable restaurants nearby. They have a cafe and coffee on site. The accommodations were clean and basic with very cool refrigerator and a kettle. They do laundry for a reasonable price. I did not use their services to rent a motorbike or tour services, but they also have that available. Reception is on site from 5 am to 8pm and you can use a key card to get in after 8pm.

Not the most comfortable bed.

Everything is good! The cleaning is perfect! The room is quite and smells good . All the supplies are good enough. There’s laundry of this hotel so very easy to stay long time. It’s really convenience ! Place very good. And I very recommend the restaurant at just super near of the left side of this hotel ( local Thai food , super good taste and price). And the staffs are so nice! English very good . Easy to communicate. Recommend lot of good places. We really appreciate ! And there’s a very cute black kitty!

Water pressure a little bit small ( but really not a problem for this fantastic hotel )

Great location in the NW corner of old Town. Picture of location is no longer current. Many new luxury hotels in the area now. We can't say enough about the staff. Everyone was wonderful, always. Breakfast is delicious and we already miss it. Every morning, something different. Front desk helped us book different trips and arranged for our airport transfers both ways. Room was spacious and looked just like the pictures. We also were able to get laundry done here. Each day bottles of water were provided.

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Great location, clean spacious and comfortable. Breakfast was great and the sisters that run the property are 2 of my favorite people I’ve met in all of my travels. Genuinely kind and gracious. They go above and beyond to ensure to have what you want and need. I can’t say enough good about Gusto house and the Gusto Family. I want to go back just to see them. Don’t you dare choose a different accommodation! Not to mention that Nikki went so far out of her way to help me purchase and ship a piece of art from the market that I regretted not getting while I was there! It was a lot of work and I cannot thank her enough. Respect them and treat them with care. They will make you feel like family!

I’m very honest and I can’t find a criticism. Bravo!! 👏🏽

The staff spoke very good english and were very helpful. They hand wrote a note to give to a taxi driver to help us find a particular hiking trail! One free load of laundry was offered and done as instructed. Not a problem for us but no elevator. A great value. Ordered a Lyft ride to the airport for us as it was cheaper than Grab for us.

The provided coffee could have been better. A bit of a walk to the street markets but we didn't mind.

The staff were so lovely and accommodating and their English is excellent. The room and bathroom was very spacious and clean. The free breakfast was delicious with a good variety of foods.

The bed was rather hard and the shower only stayed hot for a few seconds then went back warm.