They welcomed us in. Check in was easy and fast. Staff were very friendly. Rooms were very clean and had everything that we needed. Free water everyday. Great water pressure and hot showers for as long as you wanted. The beds were soft and comfortable and had very clean sheets that smelt lovely and freshly laundered. We had the best sleep here in all the places we have stayed in Thailand. The staff helped us with our laundry when we forgot to transfer it from the washing machine to the dryer. When we went down to check on it we saw that they had done it for us. Cost THB 105 including laundry powder. Within walking distance of so many restaurants and bars. Laundry places within walking distance and the cat cafe was so much fun. Definitely go there if you love cats! My daughter loved it and the coffee and cakes are great too. Nice quiet hotel. We were on level 4 in a family room. Highly recommend it for families. Two separate rooms with two single beds in one and a double in the other. Nice big fridge for everyone to share too. They provide daily housekeeping and inside slippers for everyone. The bedside lamps are very cool. They fold out and you can turn them in the direction you want. I want some for home! The rooms always smelt good. Not musty like some hotels. Motorbike parking is right out front and plentiful.

The WiFi was slow for Thailand. I got faster speeds on my phone. You could hear people in the hallways late sometimes but it was minimal. There wasn't much to like to be honest. It was a really great stay!

nice and clean, good location close to everything bar, restaurant **try Italian restaurant ( Italian chef) the best Italian food in Thailand I never had ** close to night bazar . staff very nice and helpful. I forget my shoes and slippers contact the hotel and ask them can you send back to me by post ? and they do everything whatever you ask to service. this is very good hotel and best staff. very recommended!!

can’t smoking in balcony . but that’s not really big problem. the hotel have smoking area downstairs

Loved the location! The staff were really helpful and assisted us in arranging a few adhoc activities. The room and bed were also really comfortable!

The pool is in the main foyer and caused the room to be a bit steamy (like an indoor pool!) I didn't intend to swim so it was absolutely fine, but some people might be too shy to swim in it. Definitely not a reason to skip this hotel though!

Helpful staff. Quiet location set back from the road. Wide variety of food for breakfast. Good sized room. Excellent walk in shower. Close to a number of local cafes/restaurants.

All the rooms overlook the pool/lobby which creates a bit of an echo chamber. We particularly noticed this when a boisterous tour party arrived late one evening.

Spacious room, walking distance from the night Bazar, free parking on site, nice hot shower, comfortable bed.

The maid can be very noisy very early in the morning, the walls are pretty thin. No laundry service but you can do your own laundry. I would rather pay to not have to waste time doing it myself. The breakfast was very basic, the pool very small.

I travel to Chiang Rai every 3 weeks and I've tried many of the hotels. This is my favorite for many reasons. The staff is very friendly and accommodating and the location is excellent. I shouldn't be saying this everyone's going to want to stay there and I won't be able to get a room so easy. I highly recommend the hotel.

The hotel is conveniently located within a few minutes walk of the clock tower and surrounding bars and restaurants. The housekeeping staff ensure to keep to hotel spotlessly clean and the receptionist are welcoming and helpful, in particular Al who helped me with transfers and extending my staff twice. The beds are very comfortable too.

Nothing

We gad such a memorable time in Chiang Rai that we didn't want to leave, and our stay and Hi Chiangrai had a big part to play in that feeling. The staff were very friendly and helpful. The rooms were clean, and the location was perfect. Great eating options nearby as, close to markets, convenience stores etc... The indoor pool was a really cool feature, which we didn't have time to take advantage of but wish we had.

This is a relatively new hotel and in very nice condition. It has a small but modern elevator, an indoor pool, a fast-food type Chicken restaurant (smells amazing but we didn’t have a chance to eat or drink anything there). Proximity to bus station, modern laundromat (they also have a guest laundry in the lobby), local attractions and eating establishments was great. Bed was firm but had a great topper on it so it was very comfortable. Staff were competent in English, polite and helpful.

Can’t think of anything they could have done to make our stay any better.

A rather strange hotel in some ways. Rooms centred overlooking a small indoor swimming pool. Perhaps 1km from the city centre. Rooms were comfortable without a view. Breakfast was good but eaten in the foyer of the hotel.

Not as clean as it could be.