This is a spectacular property in a secluded area of the otherwise busy Thai Island of Samui. From the moment you arrive, the place captivates you. The views, the staff and the well appointed rooms are world class.

Though there were two men toiling in 32 degree heat each morning to clean the beach. The water was murky and contained lots of plastic waste. This is not the property's fault but a sad reminder that we're not very good at looking after the environment- even on a paradise island.

Everything was just outstanding. The villa, the view, and the atmosphere are substantial and amazing. The staff are very helpful and welcoming. The privacy you can get is top notch.

The food is ok but can get better. Would be more enjoyable if there is a fan at the pool area/ tanning chairs or electricity sockets. TV needs to have streaming apps. I would recommend getting other means to stream.

The view from the room was absolutely stunning. We loved the private pool and the huge bathroom. Felt completely secluded, making it a truly relaxing stay. Comfy bed. Brilliant room. The staff brought us a Conrad bear with our child's name stitched in it's little dressing gown on the first night. A lovely touch and a great surprise for her.

The hotel is situated on a steep hill making it hard to walk anywhere - this meant we didn't explore the hotel as much as we'd usually like to. Not a major problem as our room was so beautiful we didn't want/need to leave it. The room service food was VERY expensive. With quite small portions.

The property was stunning, the rooms, the views, the facilities were set up beautifully. The staff were incredibly kind, welcoming, helpful and happy to go above and beyond for us! I don’t think I saw any of them without a smile on their face. We drank at the bar most nights and Yod Mai was very welcoming, very engaging, made wonderful drink suggestions and chatted to us happily whilst keeping on top of all guests there. We got engaged here and the staff were so helpful setting up rose petals, candles, fairy lights and a beautiful bouquet of flowers for the special moment. If I could I would always stay here. Thank you for making a very special moment 100x better than I could have hoped!

The hotel is quiet in an evening- in the bars and restaurants. Understandably people want to enjoy their beautiful rooms but we would have liked to have seen more people out and about. There was lots of people at breakfast which had a great atmosphere. This is not the hotels fault at all, the restaurants are brilliant and the bar serves great drinks, just something to bear in mind when booking.

Amazing views, beautiful private villa and pool, peace and quiet, fairly priced food. Best part of the island for exploring by scooter.

For the money I expected better. Villas were outdated and crumbling, some of the furniture was old and not comfortable. Tiles missing on floor, ancient coffee machines etc. Service from staff was OK but not exceptional - for the money you would expect it to be. Quality of breakfast was good but again not exceptional - for over £500 a night it should be better. No good fresh bread for example. Beach not really suitable for swimming - you can take a dip but it’s pretty shallow and rocky.

high quality of bedding, pool villa and bathroom.

staffs’ attentiveness and restaurant or bar booking confirmation.

The villas are really beautiful and the pool with the ocean view is mesmerizing!!!! The restaurants in the place are delicious, the staff is helpful and nice, immediately answers any phone or WhatsApp, the buggy would have arrived really quickly

Because the hotel is remote and you don't really get out of it, the prices are very expensive compared to Thailand, and the breakfast was a bit disappointing to sample: there were a lot of flies around the fruits, and the yogurts would be found in the morning, so those who arrived towards the end of breakfast would not enjoy them even though there was a very wide variety

Exceptional place, great privacy, super service, great gym, fantastic spa treatments, great beach service... We spend 5 days there, which were just perfect.

There is nothing we didn't like.

the villas are absolutely beautiful and the staff cannot accommodate you enough!

the resort is set into a magnificent and dramatic hillside so travel is by resort buggy. not really a dislike but something worth noting- the staff were so quick to pick you up and really accommodating

Amazing views, great facilities (the largest gym I've seen in a hotel in a long time), spacious rooms with incredible view.

The breakfast was rather dull (the desserts were bad and not fresh, some of the food was also not fresh from the same day - and i think you could expect that for the price tag). The stuff were annoyed by us asking questions. And also the location is absolutely horrible (at least 40 minutes ride by car to the main island attractions, the closest restaurants are about 20-30 minutes ride). You can rent a bike from the hotel though, and if you like to ride a bike that can be fine.