The room and staff were fantastic. The room was super clean at all times and we actually stayed twice at this boutique hotel before and after our trip to the islands.

Unfortunately the food. And we tried many different options form the Pad Thai to pizzas and burgers, everything was below average. Same as the cocktails they mostly felt like juice with ice.

Lovely, clean, luxurious and staff couldn’t do more for us if they tried.

The photos are misleading and the ‘beach’ is part of the hotels sister hotel. Told we would get ‘VIP discount’ to arrive and the prices were extortionate. Other than that it’s a lovely place to stay

Very nice hotel, clean and the staff were super welcoming and friendly. We feel very comfortable and recommend this hotel!

Beach club they propose, you have to spend a huge amount of money to have sun beds , even just simple deckchair. And above all the beach was really dirty (plastic everywhere on the sand and in the water) for a chic beach club like this it’s a shame…

Swimming pool was lovely, beach resort was fantastic with free transfer to and from. Friendly staff, overall nice environment. Nice size room with towels for washing and separate beach towels provided. The resort has an app which you can sort everything on, from arranging a taxi to getting the maids to clean the room - very handy.

Bed was extremely firm, making it hard to get a good night sleep. We paid for breakfast the night before we had it and then got questioned by staff in the morning while eating breakfast if we had paid, very disruptive and annoying. There was CCTV in reception so they could have just checked that. Also for breakfast we paid 1000 Baht (500pp) which is not worth it at all, do not bother! The staff were lovely but put us off after being questioned in front of everyone.

Everything was tops for us at this resort the food and room was as expected we enjoyed the large pool with floating lounges and the spa beds that are built in also the Beach club was also very well appointed we went and had some Drinks while the kids enjoyed the Jetski hire from the beach club, The Airline lost our bag and the hotel staff followed this up even calling the Airport and Airline on my Behalf which was deliverd to the hotel This was over and above for us and allowed us to continue to Koh Tao as planned , Thanks so so much a great stay and would recommend to anyone.

During our three-week trip through Thailand we spent a few days in this fantastic resort - which turned out to be one of the most pleasant stays. We loved the overall design of the resort down to the smallest details. I could spend days photographing the interiors, the garden and the pool area. They a real treat for the eye. The rooms are beatiful, very comfortable and well soundproofed. The restaurant, which serves a selection of international meals as well as Thai - which we often try - was a delight. A good option is to attend a cooking course here. The Resort has a fantastic Beach Club with reserved sunbeds and an infinity Pool for hotel guests in the middle of a beautiful beach full of coconut trees. The service is top notch and we were made to feel very comfortable. All in all, one of our best stays in Thailand.

Everything was fine

This resort is immaculate. I have had the most amazing experience here. From the moment I arrived, the staff have been so hospitable, welcoming and friendly. Huge thank you to Nine, Nami and Apple in particular. These three made me feel so special, especially as a solo traveller. The room is like a mini palace, clean, cosy and has all you need. Really love the minibar. The food is exceptional and the pool also had the best live singer during the day. I also booked the signature Lanna massage during my stay, I can quite honestly say this was the best massage I have ever had. The resort also offers a shuttle service from the airport which is fantastic. I am so excited to come back to stay, I love Chi Samui Resort so much.

Everything was perfect

From the minute we got in our taxi from the airport we were made so welcome. The hotel itself is beautiful, the rooms, the grounds and the pool have been thought about carefully to cater for your every need. The staff were incredible with us and our young children to the point we felt comfortable letting our 11 month have cuddles with the staff while we ate breakfast. Every member of staff was great, so respectful and professional. They worked tirelessly in the background to ensure the hotel was clean, the grounds were kept tidy and even the greenery was kept perfect. This was all done without you really noticing. All in all a wonderful stay, highly recommend as a solo traveller, couple or family. We will certainly be revisiting.

If I had to be really picky, I would say our room could do with a little touch of paint to get rid of a few small scuff marks but that is it!

The pool was a highlight, especially having a garden view room which opened up to walk to the pool. Great choices on the menu- I had the chicken salad every night, the staff are helpful with any requests eg: booking a taxi, tours and anything required for the room. Loved the pool cushions that you can float on in the water! A bonus was the daily complimentary yoga. Good to invest in transport to get around, or you can walk 10-15 minutes to reach a chemist, 7-11, liquor store and other cafes.

That people would put out their towels by the pool lounges to save them, making us miss out. Nothing to do with Lanna property or staff though.

Very nice accomodartion, rooms are clean, new and big enought. We will come again for sure :) Wifi is great, breakfast are amazing, we love this hotel :)

They should have picture from beach on hotel booking- beach is Chi Samui beach club and you should have a reservation for sunbeds.